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“My home from home”

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Costa Sal Villas and Suites
Ranked #3 of 94 Hotels in Puerto Del Carmen
Certificate of Excellence
Ireland
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“My home from home”
Reviewed October 18, 2013

I had an unexpected holiday with my parents at the Costa Sal this October...I joined them for a week at the start of October and this is our 12th year to holiday here. I have posted reviews before but feel I should post another. I cannot rate this place highly enough due to the consistency of service which we, as a family, have received over the years. The complex has been updated over time, is kept spotlessly clean and well maintained, and each and every member of staff are friendly and welcoming. Also, well done to the restaurant on your takeaway service...this is so handy if you don't feel like eating out and is well priced & good quality. Thank you very much to everyone at Costa Sal and we hope to see you again next year. And I think Costa Sal should receive an excellence award from Tripadvisor!

  • Stayed October 2013, traveled with family
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Helpful?
3 Thank anonireland10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerhanlon, Director of Sales at Costa Sal Villas and Suites, responded to this review, November 20, 2013
Thank you for your lovely review and for taking the time to write it. I can only apologise for taking to long to reply to it. The sheer volume of reviews we get makes it sometimes impossible to keep up. But I am playing catch up at the moment!

We have in fact got an excellence award from TripAdvisor and of this we are very proud.

We are also now at Number 3,and confident that we will soon hit that Number 1 spot!

With your help, and all our other wonderful guests, I am sure it wont be too long.

Thank you for your kind comments. The whole Costa Sal team are delighted when we get recognition for our hard work. And I think the fact that you have been back 12 times obviously shows we are doing it right.

I hope we will see you back again in the not too distant future and thank you once again for a glowing review
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,978 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Dublin, Ireland
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 18, 2013

We have just returned from a stay here, and there isn't anything we could have found fault with. The staff were very friendly and helpful. The apartments are very clean and well kept. Even though there were plenty of people around it still had a lovely peaceful and relaxing feeling. Would stay there again.

  • Stayed October 2013, traveled as a couple
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Helpful?
1 Thank Caroline H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 17, 2013

returning again to this fab place for new years eve and also booked for august next year highly recommended family friendly great staff and very well priced and close to beach well done costs sol from the moment we arrived we were made welcome ive stayed in many four to five star apartments and couldnt believe it was only three.its only five mind from airport less than ten euro water park bout fifteen mins taxi and shops and beach five mins walk.highly recomended folks

  • Stayed November 2012
    • Value
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Helpful?
3 Thank 186605Yvonne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
161 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed October 15, 2013 via mobile

I think this is posted as a three star resort but seems much better than that. Positives include very nice accom - we stayed in one of the (air conditioned) bungalows - with a lovely patio area, everywhere in the resort very well kept and clean, lovely pool area, excellent (and I mean excellent) varied food, at very good prices/value, very pleasant and helpful staff both in bar/restaurant and Reception, walking distance to beach and shops and a slightly longer walk to Porte Del Carmen. To get to the old part of PDC and port you'll need a taxi (approx €5 charge). And it is worth the trip with great restaurants and lovely views/ambience.

Some (not many) negatives (feedback for resort); wifi coverage in accom is poor and the daily charge makes that doubly annoying, charging for cushions for the poolside beds seems mean.

Stayed October 2013, traveled as a couple
Helpful?
Thank M-moate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 14, 2013

I've just booked another trip to Costa Sal for December we had our Summer Hols in July with the family. I can't wait to get back. I genuinely can not fault this place it is Fantastic for all travelers family, couples kids etc. All the staff are brilliant, the food is great, the place is spotless.
I offered my wife a trip anywhere in the world and she picked here what more can I say.
If you want a holiday with no problems in a great location friendly environment spotlessly clean and relaxing book Costa Sal .

  • Stayed July 2013, traveled with family
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Helpful?
1 Thank eamon64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerhanlon, Guest Relations Manager at Costa Sal Villas and Suites, responded to this review, October 15, 2013
What an incredible endorsement. That you offered your wife a trip to anywhere in the world, and she choose to return to Costa Sal. All of us at Costa Sal are very proud to read this review and we are looking forward to seeing you back here in December. Please drop me a mail a couple of days before your return to us, and myself and Mercedes will make sure you get a great room. My e mail address is Geraldine.mcfadden@gmail.com.

Thank you so much for writing this for us, and see you again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 13, 2013

Everything about the Costa Sal is Excellent and we cant wait to go back for our 3rd visit in Feb for our 25th wedding anniversary. The setting is beautiful, the restaurant and staff are fantastic, we went half board this time, the choice is amazing and the food was fabulous, the cleanliness is of the highest standard and the apartments are fabulous too, we have stayed in a suite and also a superior, the whole site is very safe and secure. It is very little walking distance to all shops, bars and restaurants and I would highly recommend The Sportsman's Bar for all you sport loving folk. Entertainment is fantastic at Costa Sal, a great variety for all. The pools are fabulous, there is a kiddies park, tennis, computers in reception area too. There is so much to do in Lanzarote, for all ages. I highly recommend a visit to Porta del Carmen, go to the old town and take a ride on Waverider - book the ocean blast for a crazy experience, its amazing and so much fun. Its a beautiful island and the sights and beaches are amazing. Go exploring - either jump on a bus or hire a car, u wont be sorry! We also took a trip over to Fuerteventura on the ferry from Blanca, very easy journey - cheapest price for that was the glass bottom boat cruiser, that takes you to Corajello, Costa Sal also has massage and treatments and sauna facilities.
We loved it so much that our family and friends are also coming out to Costa Sal to celebrate with us in feb too!! I <3 Costa Sal :)

Room Tip: no fitness centre, unless u count the pool and tennis. If ur a couple, choose Suite 10, its really n...
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  • Stayed August 2013, traveled as a couple
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Helpful?
1 Thank 30Sara101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawbury, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 12, 2013

We have just arrived back from our 2nd trip to the Costa Sal apartments and have had a wonderful holiday. The staff at reception were welcoming and keen to sort out any queries we had. Our 'superior' apartment was fantastic, with a private terrace with views of the sea. The apartment was cleaned reguarly and the gardens on the site were kept immaculate. We stayed half board and the food at the restaurant was fantastic, freshly cooked and catered well for our 3 children (6,5&1). The staff in the restaurant were always so welcoming, making us and our children feel special, even on the really busy nights. As for location it is a short walk (5-10mins) to a lovely beach and useful shops, combine that with the sunshine and the pool and we didn't really need to leave the resort. Overall we had an amazing time and would love to go back next year.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Mumof3beautys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerhanlon, Guest Relations Manager at Costa Sal Villas and Suites, responded to this review, October 13, 2013
Thank you for taking the time to write your lovely review. It is a pleasure to read that people have had a great holiday. And I will pass on your compliments to the staff on reception and in the restaurant.

We are very proud to get this kind of recognition and it is always great to read that people come back again and again to Costa Sal.

We hope to see you back next year for your third visit, and don't forget to tell all your family and friends about us. Thanks again for a super review
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Costa Sal Villas and Suites

Property: Costa Sal Villas and Suites
Address: Calle Diagonal 6 | Matagorda, 35510 Puerto Del Carmen, Lanzarote, Spain (Formerly Costa Sal Apartments)
Phone Number:
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Free Parking Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
#1 Romantic Hotel in Puerto Del Carmen
#1 Family Hotel in Puerto Del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Costa Sal Villas and Suites 3*
Number of rooms: 160
Official Description (provided by the hotel):
Costa Sal.... The hotel that brings the definition " Home away from Home" to life! We pride ourselves on making our guests feel like family. From you arrival in our bright and modern reception area, where you are greeted by one of our very friendly receptionists. To the Bar/ Restaurant/ pool bar.You are always made to feel welcome and at home. We offer a wide range of options for single travellers, couples, friends and families. Everything from compact studios to luxury villas complete with hot-tub. Many reasons why our guests come back year after year! So read our guests feedback here on this forum. And get booking! ... more   less 
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Also Known As:
Costa Sal Apartments Hotel Puerto Del Carmen
Costa Sal Apartments Matagorda
Costa Sal Apartments Hotel Matagorda
Costa Sal Apartments Lanzarote
Costa Sal Lanzarote
Costa Sal Villas And Suites Lanzarote/Puerto Del Carmen

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