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“Smashing complex!!!”

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Costa Sal Villas and Suites
Ranked #3 of 91 Hotels in Puerto Del Carmen
Certificate of Excellence
East Yorkshire
Level 4 Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Smashing complex!!!”
Reviewed October 7, 2013

After reading all the reviews on Tripadvisor we could not wait to get there and we were not disappointed!!! The complex itself is spotless. The gardens are beautiful, and the staff are super friendly. We had a superior apartment which overlooked the pool and had a sea view, and it had a lovely modern look ie leather sofa and flat screen tv.
We have visited LZ many times in the last ten years and we have finally found the hotel that suits us the best. We are already planning to return next spring. Can't wait!!!!

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank harris442
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerhanlon, Guest Relations Manager at Costa Sal Villas and Suites, responded to this review, October 8, 2013
Thank you for taking the time first of all read the previous reviews on Costa Sal. And then after staying with us ,. to write your review.

We are delighted you had a good holiday with us, and it really is great for us to read that you are planning to return. Drop me a line when you next wish to come back, and I will make sure you get a great apartment. Geraldine.mcfadden@gmail.com.

Thanks once again for the review. See you soon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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dublin
Level 3 Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed October 7, 2013 via mobile

I know its been a year and im only writing this now, but i think this place deserves the best review from a very happy family

Place is stunning, staff out from very early 6/7am cleaning gardens, pools, floors, stairs, windows... Everytime we woke the place was spotless again

The resturant was Delicious, very friendly staff, food was cooked to its finest and very much the same as a home cooked meal so we ate here almost everyday, prob the nicest steak in the whole of lanzarote.

Loved every single thing about this place, apartments were more like homes, and location was excellent..€5 in a taxi to the town but away from the nightlife for a peaceful holiday.
Supermarket downstairs was real cheap and sold pampers nappies lol, and a lot of stuff from home biscuits/cereals/lemonade/bread/fruit/goodies and all types of beers and wine

I would never stay in another place in lanzarote as long as this is up and running coz it would be a foolish move on my behalf

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank browngettindown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerhanlon, Guest Relations Manager at Costa Sal Villas and Suites, responded to this review, October 8, 2013
Thank you for your glowing review. As they say, better late than never!
And thank you for your 5 Stars for Costa Sal.
We all work so hard to ensure that our guests leave feeling as you did, and referring to Costa Sal as the perfect place all round.
YOu will be glad to know the place is still spotless, and our maintenance and cleaniing staff still excel in what they do.
And the food is as good ( if not better) than it was last year.
We hope you will come back and visit us again soon. And drop me a line if you decide to do that to Geraldine.mcfadden@gmail.com
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Greystones, Ireland
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed October 6, 2013 via mobile

We stayed from 2nd-16th September 2013. Our 7th time in 4 years so we do love it! Got the apartment we asked for, online, 212, which was fabulous! The balcony was twice the size of previous rooms and the vista looking out towards the volcanos gave us great photos i.e sunsets.

The only complaint we had was the atrocious WIFI...€3 per day or €18 for the week...great signal around reception but don't go 50 yards away like up to your apt!!!....signal lost & you can't even get the log in page!!! Thank god I wasn't there on business!!! Please upgrade the servers/connectivity & you should not have to pay as McDonalds & several restaurants/bars nearby offer FREE WIFI!!!
As always we got a very warm welcome from Paulina, Amelia, Ana and Rrrrósa,,,,4 of the best receptionists you could ever hope to meet! As for the Zest Bar and Restaurant the service, welcome and standard of cuisine was as great as ever. Thanks to Mandy, Sandra, Nicola, Matt, Chefs Tom (irish) Dom, Robbie and Ger for making our stay extra special.

Stayed September 2013, traveled as a couple
Helpful?
3 Thank BigWicklaLad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerhanlon, Guest Relations Manager at Costa Sal Villas and Suites, responded to this review, October 8, 2013
Well 7th time and 3rd great review. Thank you, That says it all, and gives future guests a clear idea of the amount of repeat business that we get at Costa Sal. And every year this increases.
I will pass on your comments to the girls on reception. Yes, I agree, they really are wonderful, and go out of their way to do anything they can to help.
I will pass on your praise also to all the staff in the Bar and Restaurant, who are also doing a great job. And love to get mentioned for it on Tripadvisor.
And what can I say?? Yes, the WIFI is atrocious. And we are working on it. And I hope that on your 8th visit to us, we will have this well resolved!
Thanks again for taking the time to write this for us. We do appreciate this so much. See you very soon I hope.
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Southampton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 1, 2013 via mobile

Second year at Costa Sal and just as lovely as last year. Thank you again everyone including Mandy (have you started the book yet) Nikki and Matthew for making me so welcome and all your hard work but always with a smile, chat and a laugh, and to Amelia too. I got the apartment I requested and it was perfect. There is nothing negative to say about Costa Sal, the location and views are great, the apartments are spacious, the food is good, the pool area is large, attractive and relaxing, the cleaners, reception and maintenance guys all do a grand job..and I would recommend it to anyone The beach is only a short walk and there are plenty of bars and restaurants. If you need the more lively Puerto del Carmen its a cheap taxi ride away. I'm planning next year already :) xx

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerhanlon, Guest Relations Manager at Costa Sal Villas and Suites, responded to this review, October 8, 2013
So glad you had another great holiday with us in Costa Sal, and thank you for taking the time to write your review.
We pride ourselves on the fact that people come back year after year. And hope that this is only your second visit of many.
I will pass on your comments to all the staff. They do appreciate getting a mention on this fórum, as they all work so hard.
We are glad you enjoyed all aspects of the complex from the facilties to the food , and of course the staff!
Please pass on the Word to your friends and we look forward to seeing you back in the not too distant future.
Thanks again for the review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 4 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed September 29, 2013

The staff is very welcoming, hotel itself is really big, has 2 pools (1 sea water pool, 1 chlorine), 3 tennis courts, 2 pool tables :) The apartments are spacious. To enter the hotel grounds you have to enter a pin code, so there are no strangers walking around. The sun beds next to the pools are taken quickly, so you have to wake up quite early to take one :) There are also massages, though they're quite expensive (at least for student girls) at €50 and above :) We didn't have any food at our hotel, so can't say anything about that. The hotel is quite close to the airport, so you can hear the planes landing quite often, though it didn't bother us that much :) The location of the hotel is quite far away from the centre of puerto del carmen, though we rented a pair of bikes rode them there and also to playa honda (which is on the other side of the airport). By the way if you want to rent a bike, rent it for a week or so (don't remember the exact day number), as it turns out cheaper than renting it for a day, you can keep your bikes in the terraces/balconies :) If you walk down the beach there are nice restaurants where you can have dinner, though there aren't as many as in puerto del carmen.
We took 3 tours in Lanzarote - Timanfaya national park tour, Rancho Texas park (zoo) and water park :) I would really recommend the tour to national park! The views are amazing and you also get a chance to ride the camels there :) The Rancho texas is a really fun day out for the kids and not only, there are shows of eagles, parrots and seals. You can also book a swimming session with the seals :) Don't forget to bring your swimming suit, as there is are swimming pools and water attractions for the kids! :) The water park wasn't as good as we expected, but it still was fun! All of these and more trips can be booked at the hotel reception and the pickup is a few minute walk from the hotel. :)

  • Stayed July 2013, traveled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank patricijas2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerhanlon, Guest Relations Manager at Costa Sal Villas and Suites, responded to this review, October 9, 2013
Great to read your review and that you got out and about and discovered some of the wonderful places Lanzarote has to offer. And Thank you for sharing these with our future guests.
We are delighted you enjoyed your stay with us in Costa Sal. Next time come and sample the food which I think you will really enjoy. We hope to see you back with us in the near future. And thank you for taking the time to write your review.
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dublin
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 28, 2013

stayed at the costa sal from 20th sept 2013--------- 27th sept 2013 very clean aparts and lovely well tended gardens ,lovely effient staff.this complex is very suitable for people who have to use wheelchairs,as there are ramps everywhere,even on entry to the swimming pool.the week we spent there ,there was a group of people with special needs,and they were well catered for .also on our checkout time we were very kindly allowed to stay in the apartment till 4 pm at no extra charge . i would have no hesitation in recommending these apartments ,and will definately return in the near future.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bradpittDublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerhanlon, Guest Relations Manager at Costa Sal Villas and Suites, responded to this review, October 9, 2013
We look forward to welcoming you back. And what better endorsement than to tell other future guests that you plan to return.
We appreciate you taking the time to review Costa Sal for TripAdvisor travelers! We are thrilled that you enjoyed your stay with us and thank you for sharing your experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dundalk
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 27, 2013 via mobile

Have just returned from 9 days which is our 15 th visit to Costasal Complex
We hope to re book for May 14
We love the place for sun and security
Most appartments have been upgraded over the years and I can't fault the complex
Staff are wonderfully helpful.
Only fault is the WI fi at €18 per week with terrible connections and poor value.Should be free at this stage.
We normally hire a car to save on taxi fares
so lots of parking around the Costasal is a plus.
Food and drink is starting to become expensive now in Spain
Not much different to home now in price
We were in Tenerife last Nov and found it cheaper to eat out than Lanzarote
We still prefer Lanzarote which is a much cleaner island

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AAMDundalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerhanlon, Guest Relations Manager at Costa Sal Villas and Suites, responded to this review, October 9, 2013
Thank you so very much for your lovely review and recommendation. We are not only thrilled that you enjoyed your stay, but that we may have the chance to welcome you back for your 16th visit.
I think that says it all to other travellers reading this review.
I assure you that on your next visit, we will have the wifi problem resolved.
Many thanks again for the lovely review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Costa Sal Villas and Suites

Property: Costa Sal Villas and Suites
Address: Calle Diagonal 6 | Matagorda, 35510 Puerto Del Carmen, Lanzarote, Spain (Formerly Costa Sal Apartments)
Phone Number:
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Free Parking Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
#1 Family Hotel in Puerto Del Carmen
#1 Romantic Hotel in Puerto Del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Costa Sal Villas and Suites 3*
Number of rooms: 160
Official Description (provided by the hotel):
Costa Sal.... The hotel that brings the definition " Home away from Home" to life! We pride ourselves on making our guests feel like family. From you arrival in our bright and modern reception area, where you are greeted by one of our very friendly receptionists. To the Bar/ Restaurant/ pool bar.You are always made to feel welcome and at home. We offer a wide range of options for single travellers, couples, friends and families. Everything from compact studios to luxury villas complete with hot-tub. Many reasons why our guests come back year after year! So read our guests feedback here on this forum. And get booking! ... more   less 
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Also Known As:
Costa Sal Apartments Hotel Puerto Del Carmen
Costa Sal Apartments Matagorda
Costa Sal Apartments Hotel Matagorda
Costa Sal Apartments Lanzarote
Costa Sal Lanzarote
Costa Sal Villas And Suites Lanzarote/Puerto Del Carmen

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