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Lomo Blanco Apartments
Certificate of Excellence
Belfast, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Already booking for next year!”
Reviewed May 27, 2014 via mobile

Myself and my family cannot fault this hotel. Arrived very late Sunday evening and was pleasant surprise to find hotel bar still opening meaning we were able to purchase some water.

We were placed in block A (very safe and home like feeling). We came to the lomo blanco in February, the place was a sun trap, friends stayed in a hotel around the corner and had to wear coats. We however got a great tan, very little wind. We did pay for tv, but only English channels were the news channels! The cost was 9€. The kitchen was well equipped, with everything we needed. The beds! WOW! So comfortable which we don't expect, going on holiday. Proper double bed none of that 2 singles together. The single beds also very comfortable in twin room.

Pool was very clean, block a was often busy, but were able to get a bed every day. Poolside bar, drinks very cheap and buy one get one free durning happy hour 4-5.

The staff couldn't have been more helpful! Always welcomed with a smile and attended to our needs promptly when we asked for extra pillows & when the the light bulb died it was changed in minutes. Also a late flight home (were being picked up 7pm), the reception area was cool and comfortable for our wait, reception took care of our bags if we wanted to go out.

The new town is very near at the bottom of steps (there are a lot a lot of steps and cardiac hill, we never walked back up taxi cost 2.30€ each evening. Best place we found to eat was the big easy! Beside the Indian American up the stairs.

See you soon lomo blanco! Booking for 22nd feb 2015 and bringing some friends along too.

Stayed February 2014, traveled with family
Helpful?
Thank Louie88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGLOMOBLANCO, Manager at Lomo Blanco Apartments, responded to this review, June 3, 2014
Dear Sir / Madam,
thank you very much for your nice comments.
It will be a pleasure to have you again in Lomo Blanco.
Sincerely,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,012 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (274)
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English first
Dublin, Ireland
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 22, 2014

Just returned from stayin in HG loco blanco, stayed in room 410 Block B. This room was at the back of the complex on the first floor. The window in our room got broken into whilst we were asleep. This window was easily broken as the latch was unsafe and unreliable. When we notified the hotel we had been robbed, they did nothing to help us except call the police, who came and took pics on his Samsung s4. Absolutely nothing was done to help us. We had a music speaker 2 handbags 2 phones a camera make up taken from us to the value of 900 euro! We asked for another room in which we were given again the security in this room was the same the balcony door did not lock and the windown on the bedroom again was doggy! basically if some one wants to get in they will! nothing is secure and the staff in reception are absolutely USELESS! The only thing they offered us was our €20 back from the safety deposit box. No manger came to speak to us to apologise or help in any way. this matter is THEIR fault as it happened in their hotel and place was not secure!!!!!!!! We are horrified at the response of the hotel and police. For our statement we needed to pay a translator €80 this is a complete insult and disgrace.

Room Tip: Do not stay here
See more room tips
Stayed May 2014, traveled as a couple
Helpful?
9 Thank Amanda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGLOMOBLANCO, Manager at Lomo Blanco Apartments, responded to this review, May 26, 2014
Dear Customer,

We are really sorry about the incident which took place during your stay in our hotel. Let us say that we deeply regret it. Making our premises safe and reliable is something we work on everyday.

However, we feel we need to clarify some discrepancies we have about your comments on us: from the start we were at your side and provided all the help that was in our hands.

We called the police and were present all the time while they were doing their job, insisting on the importance of doing a formal report to be able to claim to your insurance back home, this is the normal and legal procedure.

Hotels are responsible of the belongings deposited in the safe but your missing things were not stolen from the safe. We offered a refund for the safe, even if it had not been forced at any time and moved you to another apartment as we were requested. An apartment on the sixth floor of our tower block, to make you feel safer after the circumstances.

The window broken, was not the bathroom’s, which has bars, but the one in the sitting room that had been left half open with safety stop to prevent the hitting with the wind.

Our manager was not on duty as she had an operation and will be back next week, but our staff is trained to assist our customers on her absence as if she was there.

Sorry if you expected us to do more, but we sincerely think we did our best, it is not fair to say our staff is useless.

We reiterate our apologies and hope you understand we helped out as much as we could.

Sincerely yours,

The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
125 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed May 21, 2014

Cannnot fault the staff, bar, service, cleanliness.

We had towels, shampoo, bodywash provided.

The pool is clean and the apartments quiet

The only draw back was 153 steps home at a night (from the strip)

For the price, we cannot complain at all and there IS a left luggage room.

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank WarbiefromBURY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGLOMOBLANCO, Manager at Lomo Blanco Apartments, responded to this review, June 3, 2014
Dear Sir / Madam,
thank you very much for your review. We are pleased to know that your expectations were all accomplished, except the steps.
We will be delighted to welcome you back soon.
Sincerely,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 20, 2014

Just arrived back from holidays and am quiet happy with our stay at lomo Blanco. Apartments are spacious and well equipt. We stayed in block B and had our own pool which was nice as the main pool was quiet busy. Only problem was television channels, WiFi and fan due to no air conditioning should be free of charge. Location was near the main strip and close to the old town however alot of steps up to apartments would not recommend for older people but otherwise apartments were lovely and we were satisfied with our stay and would visit again.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank stef6556
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGLOMOBLANCO, Manager at Lomo Blanco Apartments, responded to this review, May 31, 2014
Dear Sir / Madam,
thank you very much for your comments.
We are happy to know that you had an enjoyble holiday with us.
Regarding, free extras i.e TV or Fan, we must remind you that we are only a 2 keys rating apartments. It would be out of our budget.
Anyway, thank you for all and hope to see you back
Sincerely,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beccles, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 14, 2014 via mobile

Arrived at Lomo Blanco on a Sunday evening, to a very friendly local lady at the reception who was very quick to check us in and guide us to our apartment. This was our first time to Lanzarote so we were nervous about what sort of hotel and area we would be staying in due to not having any experience or advice, was booked on a whim. We could not believe the quality of the hotel we received for such a cheap price. The rooms are excellent, clean tidy and all the amenities needed. Lovely staff and swimming pools are great. Due to well built design of the hotel the sun shines all day around the pool. Already planning our next trip!!

Stayed May 2014, traveled as a couple
Helpful?
2 Thank R14ckp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGLOMOBLANCO, Manager at Lomo Blanco Apartments, responded to this review, May 31, 2014
Dear Customers,
thank you very much for taking your time to write your review.
We are pleased to know that all your expectations were acomplished.
thank you for choosing Lomo Blanco.
We hope to see you back
Sincerely,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Donni
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed May 12, 2014

After a long transfer with Jet2 (could have walked quicker) we arrived at the apartments and were quickly checked in.
The apartment was in block B and we were pleasantly surprised by how clean and modern the apartment was. The beds were comfortable, shower was good with plenty hot water and enough utensils in the kitchen for what we needed. The room was cleaned almost every day.
The first couple of days the pools were busy but towards the end of the week it eased off and there were plenty of sun loungers. Although there were still some people reserving beds at about 8am and not turning up until lunchtime or later!!
Happy hour between 4-5pm was good value. Although even at full price the drinks were reasonable, as we called in for nightcap several nights.
Location is good as it's not far to walk to the supermarket and plenty bars and restaurants.
Puerto Del Carmen has had a major face lift since our last visit 8 years ago and looks much cleaner and smarter.
Wouldn't hesitate to return.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mr & Mrs T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGLOMOBLANCO, Manager at Lomo Blanco Apartments, responded to this review, May 31, 2014
Dear Sir /Madam,
thank you very much for your comments.
we really appreciate the value you give to our effort to make your holidays the most pleasant possible.
Even though, there is still points that need to be improved. As you mention, the problem with sun loungers persist in spite of being clearly advertised not to do so.
We hope to see you back
Sincerely,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cork, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 12, 2014

Had a fantastic stay here, we went last year as a couple and return with our 5 kids and extended family it was an amazing place to stay, from the staff who cleaned almost every day. Great location to everything. For large families it is ideal. The staff are fantastic and great place to stay. Beautiful place to stay and planning again to return next year.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Yvonne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGLOMOBLANCO, Manager at Lomo Blanco Apartments, responded to this review, May 31, 2014
Dear Customers,
thank you very much for your nice comments.
More than customers, you are already part of our family. It is been nice to have you back and hope it won´t be the last visit.
See you by then.
Sincerely,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Lomo Blanco Apartments

Property: Lomo Blanco Apartments
Address: Calle Guadarfia 1, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Bar / Lounge Beach Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 74 Specialty Lodging in Puerto Del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Lomo Blanco Apartments 3*
Number of rooms: 132
Official Description (provided by the hotel):
Lomo Blanco is well known by all types of holidaymakers not only due to spacious and well equipped apartments and on site facilities, but also to the unique location of the complex. It is safe and comfortable for families with kids. Virtually central, but in a quiet location at only 150 metres from one of the most beautiful beaches on the island and the promenade and at 10 minutes walk to the heart of the old fishing village of Puerto del Carmen with its traditional bodegas and fish restaurants. FacilitiesReception (24 hours), restaurant (buffet & a la carte on availability), TV room, snack-bar, solarium and mature gardens. 3 heated (in the winter) swimming pools, launderette, rent a car, internet corner, WiFi, games room (pool, table tennis, games machines) and outside parking.AccommodationBoth 1 bedroom (sleeps up to 2 adults and 2 child under 12 year´s old) and 2 bedrooms (sleeps up to 5 adults, or 4 adults + 2 kids) apartments are very spacious with terraces, or patios, that face the gardens and pools. They are totally equipped and consist of a kitchen area – 2 cooking rings, oven/ microwave), toaster, kettle, cooking utensils and a fridge - separate bedroom (s), bathroom, living room including a sofa bed, direct dial telephone, safety deposit box* and satellite TV*. ... more   less 
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Also Known As:
Lomo Blanco Apartments Hotel Puerto Del Carmen
Lomo Blanco Apartments Lanzarote/Puerto Del Carmen

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