Myself and my boyfriend travelled from the 4th - 18th Sept and it was our first time visiting Lanzarote. Cinco Plaza Apartments are a 10-15 min drive from the airport which is brilliant after a 4hr flight.
Once we arrived at apartments, we were checked in and in our apartment within 5 mins. We booked a one bed, first floor apart with a pool view and that was exactly what we got. Our apt was over-looking the main pool. The apt was perfect, very spacious with a large balcony. The cleaning service was brilliant, she came 10 days over our stay, changed the towels 6/7 times and the bedclothes twice. As we were not sure what days she would come, sometimes our towels would be left on the balcony to dry and she even went out, picked them up and left fresh ones. We did NOT recieve any thread bare towels. I would advise to ask for a first floor apt (depending if it is suitable to your needs) as it can be quite hot at night so at least we could leave the windows open. Our living area window would not lock so we mentioned it to the receptionist by the time we had walked back to the apt, the maintenance man was waiting for us and had it fixed within five mins. All staff we encountered were extremely friendly and they always had a smile. If I was to mention a drawback, the floors are not overly clean, they are mopped but I dont think with boiling water so if not wearing shoes the soles of your feet will be brown. The pool area & complex was very clean, washed every morning. It is very safe, side gate locked every night at 10. We went to the beach everyday but there always seemed to be 2/3 lifeguards working in the complex. We did not drink or eat in complex so I cannot advise on prices. There always seemed to be entertainment there (karoke, kids disco, quizes etc.) Dont use the shop on site as it is expensive, turn left outside the complex and there is a hiperdino supermarket (under Spinnaker pub) within a 1 min walk which will have all the essentials.
All bars/restaurants mostly to the right at bottom of hill and the old town is also beautiful with some lovely places to eat. We hired a safe €30 for our stay with €5 deposit, I thought it was expensive but after reading previous reviews I wanted piece of mind. There was no sign of trouble during our stay and definitely no sign about any break-ins in the complex, so maybe take some of the reviews with a pinch of salt, like I was advised to do. I do sympathise with anyone that didnt enjoy there stay, my parents are staying in Cinco Plazas for a week at the moment and they are really enjoying their stay there for the second time there.
When booking excursions, I would advise to use customer travel or one of the other travel companies around the resort, Thomson are much more expensive. We booked with customer travel twice and had a good trip with them both times. We hired a car off Cabrera Medina (€30) great idea, beautiful island to explore, especially up the north there is beautiful beaches.
Tip: I was advised by a tour guide if medical attention was needed to go to the clinic beside Biosphera Shopping centre (near old town), it is free and you just pay for prescription. The doctor in the complex & around the PDC will charge a fortune & hotel gets a % of ther cost so just beaware.
Tip: Tip the cleaning lady- she might make an extra effort in your apt
- Also Known As:
- Cinco Plazas Hotel Puerto Del Carmen
- Cinco Plazas Puerto Del Carmen
- Cinco Plazas Lanzarote/Puerto Del Carmen