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“Total Relaxation”

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Seaside Los Jameos Playa
Ranked #9 of 91 Hotels in Puerto Del Carmen
Certificate of Excellence
GreenLeadersGold level
Kilkenny
Level 5 Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Total Relaxation”
Reviewed December 18, 2013

Just returned home yesterday having spent 2 weeks in Seaside Los Jameos Playa.
Everything about this hotel is just perfect.
From the minute we walked in the door we knew that this was a special place, the friendly and efficient check in and of course the glass of Cava .
the choice of food was excellent , the cleanliness throughout the hotel could not be faulted.
My husband celebrated his birthday while we were there, a bottle of Champagne and birthday card were left in our room by the Management Team. (Thank You).
The real jewel in the crown was the staff, they were friendly and courteous
at all times with smiles on their faces.
A special thank you to Tereza in the restaurant and Carlos in the Piano Bar who looked after us very well. ( My husband has Parkinson's Disease) He was treated with great respect by all the staff here which we really appreciated.
We will certainly be returning in the near future

Room Tip: T1bis excellent, near pool and restaurant
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  • Stayed December 2013, traveled as a couple
    • Value
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Helpful?
2 Thank kilkenny010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B_Sekula, Manager at Seaside Los Jameos Playa, responded to this review, February 21, 2014
Dear Seaside Los Jameos Playa Guest,

Thank you very much for taking the time to share your experiences with us on Tripadvisor.

We are delighted to read that you fully enjoyed your holidays at our beautiful hotel with our outstanding cuisine and first-class service.

Be assured that we already shared your very kind words with our team members!
It is nice to hear that everything was to your liking and that you are planning to return in the near future.

All the best for you,

Beate Sekula
General Manager Seaside Los Jameos Playa****
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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scotland
Level 4 Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed December 17, 2013

Took our 10 month old and it was fantastic, clean and the food is amazing. Would go back in a heartbeat! Location is nice as its a good walk into puerto del carmen! The staff are so friendly and rooms are a great size! Loved it!!!

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank elmo06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B_Sekula, Manager at Seaside Los Jameos Playa, responded to this review, February 21, 2014
Dear Seaside Los Jameos Playa Guest,

Thank you so much for having spent your family holiday here with us in our beautiful Seaside Los Jameos Playa ****.
We are delighted to read that you had a wonderful time with us and that you enjoyed the delicious food, the spacious rooms and our friendly staff.

We look forward to seeing you again very soon on your next break with us.

Best regards from sunny Lanzarote,

Beate Sekula
General Manager Seaside Los Jameos Playa****
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cheshire
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 16, 2013

We would really like to recommend this hotel, the staff are so professional, caring and helpful, they do make you feel special. the food is top class plenty of choices. the rooms are good standard and cleaned thoroughly. the pool area is well planned and cleaned daily, easy access to the beach. ( when you return from the beach there is a foot wash and towels to remove sand!) really good hotel. worth a trip.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Neo57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B_Sekula, Manager at Seaside Los Jameos Playa, responded to this review, February 21, 2014
Dear Seaside Los Jameos Playa Guest,

Thank you so much for your 5 star review posted on Tripadvisor.

We are glad to hear that you enjoyed your holiday with us, our excellent food, our nice rooms and beautiful hotel area and that our staff could contribute to make your visit a pleasant one.
Your review is vital for improving the service and quality we offer to our valued guest.
We sincerely hope to get the opportunity of welcoming you back in the future.

Warmest regards,

Beate Sekula
General Manager Seaside Los Jameos Playa****
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
glasgow
Level 5 Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed December 15, 2013

Knowing the cleanliness and good standards of the hotel, we took our Daughter, Son-in-Law and 7 month old granddaughter on 5 December for a week. We had 2 Family Rooms which were great and rooms now have tea/coffee making facilities was an added bonus. My granddaughter had a ball and the waiters were fantastic with her. Nothing was too much bother for them and they were always smiling.

There is a wide variety of food to choose from and the most fussiest of eaters are well catered for.
Unfortunately, my daughter and I caught a tummy bug (not due to any food we ate at the hotel) on
the last night and the hotel let us keep one of the rooms until we were due to be picked up.

Weather was not the best in the four times we have been - first few days good but then windy and cool with some rain at the end if our stay.

Our family would definitely go back as they were so impressed by the hotel.

Husband and I are going back in January with another 2 couples so, yes, I would recommend this hotel. Just hope we get a week of good weather this time!!

Room Tip: We were in rooms 3125 & 3126 which were seaview family rooms. No sun in the afternoon on balcon...
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank maggiemillsGlasgow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B_Sekula, Manager at Seaside Los Jameos Playa, responded to this review, February 21, 2014
Dear Maggie,

Thank you so much for having chosen the Seaside Los Jameos Playa**** again for your family holiday and for posting such a kind review about your stay here on Tripadvisor.

We sincerely appreciate your kind words and are delighted to read how much you enjoyed your recent stay with us.
Moreover, we are happy to read that you were completely satisfied with the variety and the high quality of our cuisine and the service rendered by our restaurant staff.

It is fantastic to hear that you are considering coming back and if we can help you with anything at all, please let us know. We will be more than happy to assist you in any matter.

We wish you all the best and send you sunny regards from Lanzarote

Beate Sekula
General Manager Seaside Los Jameos Playa****
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Newcastle upon Tyne, United Kingdom
Level 6 Contributor
127 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed December 12, 2013

We headed for Lanzarote with an open mind, seeking a relaxing Winter sun break. We were delighted to chance upon Jameos Playa, as it met & exceeded our expectations. The hotel itself is low-rise (as is the rule on this island) with lots of lovely garden areas set around the pools. There are attractive swimming pools and also decorative ponds with goldfish. The sun-loungers are gathered in pleasant, secluded areas so you feel that there are fewer people around! Although it is a large hotel, it never seems over-crowded. The hotel is right by the beach, with some nice little shops & bars nearby. The service was excellent, in the pool bars, the piano bar and also the restaurant. Although all meals are buffet service the staff are quick to find a suitable table for you, and to get drinks etc. Then you just make the most of the wide range of dishes available at each meal! The quality & themed nights are great. We were always spoilt for choice, and found it difficult to do every meal justice! After dinner there is entertainment, which was variable (some quite good, others at least a laugh.) followed by music to dance to (if you can move after the food!!) Our rooms were lovely, clean and spacious with everything you could want. We were on the ground floor with a patio overlooking gardens. We were surprised to find that, although the bars & beach & also the airport were very close, we were never bothered by any noise. The airport isn't 24 hours so that helps! As it was December the hotel was beautifully-decorated & festive. Sad to leave - now it's back to the diet !!

Room Tip: All low-rise so no issue of floor choice.
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  • Stayed November 2013, traveled with friends
    • Value
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Helpful?
3 Thank SteveandHazel52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B_Sekula, Manager at Seaside Los Jameos Playa, responded to this review, February 21, 2014
Dear Hazel and Steve,

Thank you very much for your kind comment about your stay in our Seaside Los Jameos Playa ****.

We are very pleased to hear that you spent a nice and relaxed time with us!

Your kind comments regarding our food, our clean rooms and our entertainment in the evening will be passed on to the respective departments.

It is a pleasure to learn that you enjoyed your stay and that we were able to exceed your expectations.

We work hard to provide the best service for all our guests. Comments like yours are very motivating for the entire team.

Thank you again for staying with us and we look forward to welcome you back soon.

With our very best regards,

Beate Sekula
General Manager Seaside Los Jameos Playa****
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Southport
Level 4 Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed December 9, 2013

I chose this hotel mainly for the tennis. It has 4 courts. The surface is 'carpet'. The hotel organises a 2 hour doubles tournament every day, costing 8 Euros. The other players were all a good standard, mostly elderly Germans, and some English, and I found them to be very friendly. Coaching is also available, but it's 40 euros an hour which is expensive.

The hotel is fantastic, probably the best I have stayed in. The only minor complaint was the noise from the corridor as people walked past or wheeled their suitcases - the floors are tiled so noises seem to echo. Also the mini golf course is the worst - wherever you hit the ball, it ends up in the same place.

I stayed bed and breakfast. There are plenty of bars and restaurants nearby. They were all generally pretty similar in price and quality. The walk to Puerto del Carmen takes about 30 mins and is only worth it for the exercise - its a trashy place.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dominicp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B_Sekula, Manager at Seaside Los Jameos Playa, responded to this review, February 14, 2014
Dear Seaside Los Jameos Playa Guest,

Thank you for your review concerning your stay at the Seaside Los Jameos Playa****.

We are glad to hear that you enjoyed your holiday with us and that our tennis activities could contribute to make your visit a pleasant one.

We thank you for having stayed with us and we hope to have the opportunity to welcome you back soon.

With very best regards,

Beate Sekula
General Manager Seaside Los Jameos Playa ****
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lyss, Switzerland
Level 3 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 9, 2013

Second time I stayed in this hotel. And once again it was excellent.
I stayed a week with my parents, grandparents and brother. We had halfboard.
The food was once again excellent. For dinner if you want they grill a variation of meat and fish the way you want it. They also do a theme every evening, for example we had Spanish, German, Italian, Mexican, Chinese and Swiss. But no need to worry, there is always something for everybody.
Also the staff is very helpful and really friendly. We checked-in online for our flight home and needed a printer. The staff was nice enough to print it out for us.
Another thing is, my mother had her birthday during our stay and she got a card and a bottle of champagne. Even though she doesn't drink any alcohol, she still appreaciated the thought.
The only thing that could have been a bit better was the Wifi in our room. But usually if you went to the balcony you got a halfway decent connection.
If you want to watch a bit of TV, then you will have a lot of channels to chose from. There are a lot of german and british ones.
Overall all of my family really loved the hotel and if we come back to Lanzarote we will stay there again.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PatriciaSchwab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B_Sekula, Manager at Seaside Los Jameos Playa, responded to this review, December 20, 2013
Dear Seaside Los Jameos Playa Guest,

We wish to thank you for your feedback posted on Tripadvisor and are pleased to hear that you were once again entirely satisfied with every aspect of our hotel.

As the well-being of our guests is of great importance to us, we want to make sure that everyone is provided with our best service at all times. Therefore we highly appreciate your evaluation in this regard.

We are delighted that you enjoyed your stay in our hotel however we are terribly sorry for the Wifi problems that you experienced. For your next stay please do not hesitate to contact our Guest Relation service or our Reception if you have any doubts, questions or requests. We are always eager to make you spend your perfect holiday at our hotel and if there is something we can arrange or solve for you we are very pleased to do so.

It was a pleasure to have you at our guest again and we look forward to seeing you soon. If we can help you any further with the booking process please do not hesitate to contact us.

Our very best regards,

Beate Sekula
General Manager Seaside Los Jameos Playa****
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Seaside Los Jameos Playa

Property: Seaside Los Jameos Playa
Address: Playa De Los Pocillos, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Puerto Del Carmen
#2 Romantic Hotel in Puerto Del Carmen
#3 Family Hotel in Puerto Del Carmen
#3 Green Hotel in Puerto Del Carmen
#4 On the Beach Hotel in Puerto Del Carmen
#6 Luxury Hotel in Puerto Del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Seaside Los Jameos Playa 4*
Number of rooms: 530
Official Description (provided by the hotel):
The Seaside Los Jameos Playa is located alongside the beach of Los Pocillos in the quiet area of Puerto del Carmen. Architecturally inspired by the island style, the hotel has magnificent pools set in extensive landscaped palm gardens. Hotel guests can enjoy a wide variety of sports activities and entertainment, suitable for all ages, even for the youngest members of the family. ... more   less 
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Also Known As:
Seaside Los Jameos Playa Hotel Puerto Del Carmen
Los Jameos Playa Lanzarote
Seaside Los Jameos Playa Lanzarote/Puerto Del Carmen

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