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“Great holiday”

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Seaside Los Jameos Playa
Ranked #9 of 91 Hotels in Puerto Del Carmen
Certificate of Excellence
GreenLeadersGold level
Kildare, Ireland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great holiday”
Reviewed September 25, 2013

Stayed here from aug 3rd for 11 nights.

Food was truly excellent. Could not fault any of the nights we ate here. Breakfast omelettes were excellent. We were all inclusive so had all our meals here. Can't say enough about how good the food was. My only suggestion for the German themed night was to have truly German dishes like schnitzel, curry wurst etc and perhaps some heffeweizen beer + schnapps!

Staff were great. David Luiz in the piano bar is a one man army!! I never had to queue once for a drink. I hope the hotel take care of this guy as he is a true gent and a superb waiter. He remembered what drinks you liked and in most occasions before you could ask your drinks were replenished. Carla Rodriguez on the pancake and waffle stand was also excellent!

My only negative comment is the amount if people staying here. It was very busy but I think the hotel coped well with this. If you want a sun bed, get it early. Staff do remove towels from unoccupied beds before 9 am.

If you want a lazy,relaxing self indulgent break this is the place to go.

I would recommend this to anyone!!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B_Sekula, Manager at Seaside Los Jameos Playa, responded to this review, October 22, 2013
Dear Brian,

We are glad that you and your family had a great time in our Seaside Los Jameos Playa****, enjoying the good food and the facilities of our Resort.

As it is our Seaside philosophy to ensure our guests an excellent service and exquisite gastronomy, we are delighted to read that you enjoyed your stay at our beautiful hotel. We really appreciate your suggestion and will discuss it with the management-team.

It is a pleasure to read that you found the staff helpful and hard-working, as we do our best to ensure a relaxing stay for all our guests. Be assured that we will pass your kind and motivating words on to everyone and in particular David and Carla.

The reservation of sun loungers is an on-going issue for us here, as in any hotel and we are trying our best to control it. It is a priority and a responsibility for us to find the best way to explain the guests, our effort to solve this issue.

It has been a pleasure having you as our guests and we do hope to have the opportunity to welcome you back in the near future.

Best regards from sunny Lanzarote,

Beate Sekula
Assistant General Manager Seaside Los Jameos Playa ****
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (963)
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English first
Gloucester, United Kingdom
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 25, 2013

Booked our June holiday at Los Jameos after reading the good reviews and overall was a nice hotel. The AREA was next to sandy beach with sunbeds and parasols and a handful of shops and restaurants though the main resort was a short taxi or bus ride away which cost us 3 to 4 euros. or a 25 minute walk. The HOTEL looked very grand inside with gorgeous wooden staircases. There are a few little shops in the hotel and a large pool with a childrens area and 2 pool bars. The only gripe I had was that the sunbeds were very close together with large parasols which meant you couldn't put it up without shading about 5 other people! Though I don't know what the answer to this is in such a large hotel. There was a small mini golf and a gate that led to beach and shops. It was always kept scrupulously clean and had plenty of places to just sit and chill out of the sun. The ROOM we had was on the 2nd floor overlooking the pool. There was a TV with the most English channels I've ever had abroad. 2 very wide single beds together and balcony with table and chairs. The air con worked well and the water was always hot. Could have done with a few more drawers and plug sockets and maybe a mirror over the dressing table but was spacious and cleaned daily. This is the first time I have stayed in a 4 star hotel and not had tea and coffee making facilities. In the standard rooms you can only have this if you ask at reception and are charged a small fee daily. There was a fridge in the room for keeping water/milk etc. The FOOD was very good. Breakfast had all the usual Full English, cheeses and cold meats, fruit, cereals ,toast ,yogurts, pastries and the biggest selection of drinks I've ever seen with 5 different juices, smoothies and even chocolate milk. Lunchtime had a salad bar, soup, hot dogs or burgers, chips and a selection of other hot dishes .Dinner had a different country theme each night and every night had a fish station where it was freshly cooked for you and steak and carvery with a salad bar and always a selection of delicious desserts and ice cream. There was also crepes and waffles cooked by the pool from 3 till 5 with ice cream throughout the day. The ENTERTAINMENT is where I feel the hotel wasn't too good. There was a piano bar upstairs and a large entertainment room where apart from our first night when there were 3 very good singers on had very mediocre, amateur outside entertainers for just an hour after the kids disco. Went to The Music Hall Tavern in Puerto del Carmen one night and although was very small, cramped venue was a fun show and had a great evening away from the poor hotel entertainment. Would recommend staying in this hotel if coming to this area of Lanzarote, very clean, spacious rooms, nice ambience, good size pool and great food just a shame about the evening entertainment.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
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Helpful?
Thank karen l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B_Sekula, Manager at Seaside Los Jameos Playa, responded to this review, September 27, 2013
Dear Karen,

We wish to thank you for publishing a feedback on Tripadvisor concerning your stay with us in June 2013.

It is a pleasure to learn that you appreciated the high standard of our hotel, its location and the good food.

With reference to the sun beds please understand that when we are running at a high occupancy level that we place the loungers close to each other, enabling more guests to enjoy a place near the pools.
We are sorry to read that the evening entertainment was not entirely to your liking. It is our goal to meet the expectations of all of our guests and therefore we always take good note of the feedback we receive. End of August we have already changed some shows and will start with the new winter programme in October.

Once again we wish to thank you for your friendly review and hope you will give us the opportunity to welcome you back.

Warmest regards,

Beate Sekula
Assistant General Manager Seaside Los Jameos Playa ****
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Navan, Meath, Ireland
Level 4 Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed September 23, 2013

Stayed at the Los Jameos hotel in 2006 .wonderful beach front hotel rooms very spacious and clean .i think they have all been decorated since I was there. We had a great time food was excellent . The pool areas are incredible .weddings in lanzarote come to the hotel to take photos around the pool I would highly recommend the Los Jameos for a great holiday

Room Tip: Upgrade to superior sea view well worth it
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  • Stayed December 2012, traveled with family
    • Value
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Helpful?
1 Thank Barbara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B_Sekula, Manager at Seaside Los Jameos Playa, responded to this review, October 22, 2013
Dear Barbara,

First of all, we would like to say thank you very much for sharing your experiences with us and other holiday makers on Tripadvisor.

As you guessed, we have done some improvements since your last visit in 2006, for example, we have changed our rooms’ floor and decoration, now we offer as a new service free wifi in the whole hotel and we have renovated our Wellness Centre.

It would be great to welcome you again in our lovely hotel and show you the upgrades done within these past years. So during your next stay please do not hesitate to contact our Guest Relation service or our Reception if you have any doubts, questions or requests. We are always eager to make the stays of our guests relaxing and enjoyable ones. If there is anything we can arrange or solve for you we will be very pleased to do so.

Best regards from sunny Lanzarote,

Beate Sekula
Assistant General Manager Seaside Los Jameos Playa ****
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bedford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 22, 2013

This hotels is lovely, very clean rooms and cleanliness around the hotel was faultless. The variety of food simply made it impossible for someone not to find some they liked. Lovely hotel!
The hotels has plenty to do for children, table tennis, crazy golf, tennis courts, outdoor chess and a games room.
The staff work very hard and the majority were very nice and friendly. I can honesty say in my 11 night stay i only visited the bar once, and after that drinks were brought to me, excellent service. I would most definitely revisit this hotel in the future.

Room Tip: He stayed on the ground floor, and it was very quiet.
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  • Stayed July 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Helen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B_Sekula, Manager at Seaside Los Jameos Playa, responded to this review, September 26, 2013
Dear Helen,

First of all we would like to thank you for taking the time to write such a positive review about our hotel.

We cannot thank you enough for your very kind feedback; our jobs are truly rewarding when our services are appreciated!

Should you have any additional requests or anything else we can do for you to make your next stay even more comfortable, please do not hesitate to contact us in advance.

With kind regards,

Beate Sekula
Assistant General Manager Seaside Los Jameos Playa ****
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London - UK
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 21, 2013

This hotel is in a league of it's own. Spotless, Rooms bright and airy, Air Conditioned, Cable TV, Very comfortable, Room cleaned everyday, Staff across the board are very welcoming, friendly and helpful. Ample choice of foods, Has Gym, Sauna and a Wellbeing Centre,Crazy Golf, Games Room, 2 Tennis Courts,Table Tennis, can play out door Chess and Dominos, very large pool for adults and a pool for juniors and one for infants. Pond with large Koi, ample Sun beds, 2 outside bars. Inside there is the Piano Bar and the evening bar for entertainment. Shops on ground and first floor an area for Computers (1€ for15 minutes). This hotel has Certificates dated from 2008 - maybe earlier. Round the corner (not even a 5 minute walk) from Spar supermarket, Shops,Taxi's, Excursion Coaches and Buses. You can walk this way to the beach or there is a gate at the back of the hotel which is a little nearer to the beach. In future this is the only hotel l will stay in; it is so vast and has a serene feel about it. Although children stay there they don't scream or run about; this hotel is unique and grand. There is enough room for everybody and I can not praise it enough.

Room Tip: All l can say is that we ground floor, a 2 - 3 minute walk from main part. Our veranda had sun all d...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank s0nsh33n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B_Sekula, Manager at Seaside Los Jameos Playa, responded to this review, September 26, 2013
Dear Seaside Los Jameos Playa Guest,

We are delighted to read that you had a great time here with us and enjoyed our outstanding cuisine and attentive service.

We would like to thank you for taking the time to write such a friendly review about our hotel. Your feedback will serve as a motivation to continually do our best.

Thank you again for staying with us and we look forward to your return.

With kind regards,

Beate Sekula
Assistant General Manager Seaside Los Jameos Playa ****
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Poole, United Kingdom
Level 3 Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed September 20, 2013

Just got back from 10 days at this hotel, what a fantastic experience, the hotel was so clean and the staff were so helpful and although they had to work very hard they were always smiling.
The room was clean with a lovely bathroom and even a fridge in the bedroom ( I refused to pay the 20 Euros to use the safe as I thought that was a bit steep).
The pool area was clean but getting a sunbed could be difficult if you didn't bag one before 9.00.
The food was excellent I am sure nobody could say there wasn't something they would like.
We went to some of the entertainment nights and what we saw was very good,Magic show,Abba tribute, Belllydancers and singers.
The hotel is very big and spread over quite a large area so some walking may be needed, the sandy beach is only 5 mins walk away from the hotel and there are plenty of little shops,bars nearby.
All in all a lovely relaxing holiday in beautiful surroundings, wonderful pools, fantastic food, oh and the drinks are all topnotch, would go back tomorrow!

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank seniors2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B_Sekula, Manager at Seaside Los Jameos Playa, responded to this review, September 26, 2013
Dear Seaside Los Jameos Playa Guest,

Thank you for taking the time to post such a friendly and motivating review on TripAdvisor.

We are happy to learn that you and your family had a nice break and appreciated the room equipment , the excellent food and our entertainment program.

The reservation of sun beds at the pool is in fact not permitted at the Seaside Los Jameos Playa ****. Unfortunately, in peak season it is impossible to control every guest, so we appeal to our guest’s fairness. We would like to apologize for any inconvenience caused by the sun bed situation.

It’s our sincere hope to have the opportunity to welcome you back to the Seaside Los Jameos Playa**** to continue demonstrating you our commitment to excellence.

With kind regards,

Beate Sekula
Assistant General Manager Seaside Los Jameos Playa****
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Level 4 Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed September 19, 2013

Second visit to this hotel - great for relaxing in the sun with a good book, strolling along the prom after another huge meal at the All Inclusive Buffet..................
However, we agree with other reviewers when it comes to David, the Jewel in the Crown of Los Jameos Playa!!
If you are lucky enough to be seated at a table in the restaurant or piano bar with David serving you - you are in for a treat - his beautiful smile, intense dedication to bringing you exactly what you want, at the table you like best, and to feel that all is well in the world because David is sorting things out for you, is truly wonderful.
He zips about, managing to do in five minutes what it will take 10 other waiters to manage, and still gives exceptional, memorable service.
We will return next year to Los Jameos Playa, largely due to this amazing man - seeing him again was one of the highlights of our trip.
Thanks David, love to your family, and see you next year, from J and D

Stayed September 2013, traveled as a couple
Helpful?
2 Thank Cashmere375
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B_Sekula, Manager at Seaside Los Jameos Playa, responded to this review, October 10, 2013
Dear J & D,

We are delighted to read your kind words about our hotel and the wonderful praise about David.

We are happy to hear that you enjoyed your second stay to the fullest and will share your motivation words with our team.

Once again we wish to thank you for your great review and are looking forward to welcoming you back in the near future.

Best regards,

Beate Sekula
Assistant General Manager Seaside Los Jameos Playa ****
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Seaside Los Jameos Playa

Property: Seaside Los Jameos Playa
Address: Playa De Los Pocillos, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Puerto Del Carmen
#2 Spa Hotel in Puerto Del Carmen
#3 Family Hotel in Puerto Del Carmen
#3 Green Hotel in Puerto Del Carmen
#4 On the Beach Hotel in Puerto Del Carmen
#6 Luxury Hotel in Puerto Del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Seaside Los Jameos Playa 4*
Number of rooms: 530
Official Description (provided by the hotel):
The Seaside Los Jameos Playa is located alongside the beach of Los Pocillos in the quiet area of Puerto del Carmen. Architecturally inspired by the island style, the hotel has magnificent pools set in extensive landscaped palm gardens. Hotel guests can enjoy a wide variety of sports activities and entertainment, suitable for all ages, even for the youngest members of the family. ... more   less 
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Also Known As:
Seaside Los Jameos Playa Hotel Puerto Del Carmen
Los Jameos Playa Lanzarote
Seaside Los Jameos Playa Lanzarote/Puerto Del Carmen

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