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“geat holiday”

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Seaside Los Jameos Playa
Ranked #10 of 91 Hotels in Puerto Del Carmen
Certificate of Excellence
GreenLeadersGold level
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“geat holiday”
Reviewed July 8, 2013

Arrived back at weekend after 10 day stay at los jamous very friendly staff excellent service from first day to last. Everything catered for food great something for everyone. Thanks specially to David, Victor and Oscar. Cleaners very all friendly could sometimes here one of them humming away was nice they were very friendly. Poolside bar staff full of fun. All staff happy to help make your holiday a great time.

  • Stayed June 2013, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
1 Thank jackiecoops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B_Sekula, Manager at Seaside Los Jameos Playa, responded to this review, July 31, 2013
Dear Seaside Los Jameos Playa Guest,

We sincerely appreciate your kind words and are delighted to read how much you enjoyed your recent stay with us.

Thank you so much for acknowledging the efforts of the entire team. We really strive to ensure a relaxing stay for all our guests from the moment of their arrival until the last minute in our hotel.

It means a lot to us all to receive comments like yours, which encourage us in our work and are a huge motivation to continue in doing our utmost to exceed the expectations of our guests.

We look forward to welcoming you back in the future and remain with

Kind regards,

Beate Sekula
Assistant General Manager Seaside Los Jameos Playa****
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English first
Stoke-on-Trent, United Kingdom
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 6, 2013

Me and my wife were here June for 1week. The first couple of days were very windy. A few palm trees blew over. However the wind died down and it was very hot. The hotel is fab the pictures on the website etc are all genuine. The all-inclusive drinks list is very generous along with free ice-cream and crapes/waffles everyday. The food is brilliantly cooked with theme nights although somethings could become repetitive but you will understand how difficult it would be to keep everyone happy. We personally were very satisfied. We had a reception level floor room which was beautiful facing the gardens/pool and clock which was also Above the el berlingo bar which some may say would be annoying but we was in there so it never kept us awake :-) however some nights we had an early night and the music went quiet at 11pm. I mean when you are on holiday just enjoy it! Some comments on here are quick to moan but man some people must be boring!! This was our first all-imcousive holiday through first choice and it definitely sold the experience to us. However not much could be said for the first-choice transfers back to the airport after our holiday, turning up half hour late at 10am and check-in at the airport Was 10:10am then the coach went the other way and did the rounds! And didnt arrive untill 10:45 with queues iut the door!. I would reccommend private transfers or taxi. There is taxis outside the hotel and it only takes 6-7mins to get to the airport so i have no idea what the coach transfers were playing at. However just book this hotel you wont be dissapointed. The bar staff are great and waiting staff - a lady called Marta especially is very lovely and makes perfect cocktails, some on the male staff at the pool bar need to cheer up though and were grumpy and rude, but hey who cares they r only serving me a drink lol :-). We would return here, however not just yet as there are other destinations we now want to try. Thanks for a lovely holiday

Room Tip: Room 2048 was lush and refurbished but above the bar. If you are young you wont be disappointed as c...
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  • Stayed June 2013, traveled as a couple
    • Value
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Helpful?
1 Thank P1987S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B_Sekula, Manager at Seaside Los Jameos Playa, responded to this review, July 31, 2013
Dear Seaside Los Jameos Playa Guest,

We wish to thank you for your detailed feedback posted on Tripadvisor.

We are delighted that you chose our Seaside Los Jameos Playa**** as your holiday destination and very happy that the quality of our all inclusive, our excellent service and our outstanding cuisine were able to exceed your expectations.

As the well-being of our guests is of great importance to us, we want to make sure that everyone is provided with our best service at all times. Therefore we highly appreciate your review concerning your stay with us and would like to thank you for mention the good work of our waitress Martha. We are sure she will be happy to learn that she made your stay extra especial.

It has been a pleasure having you as our guests and we do hope to have the opportunity to welcome you back in the near future.

Our very best regards

Beate Sekula
Assistant General Manager Seaside Los Jameos Playa****
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Epsom, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 5, 2013

Just got back after a week with our two small children. What an amazing place, the food is fantastic and such a great choice, the waiters were 1st class. The hotel in general was very clean, the pool area and pool were perfect! We would highly recommend this hotel if you want a week chilling and relaxing with the kids it's def worth a week! If you want a holiday with lots of activities then prob not the best. Oh and the weather in the low 30's all week - lovely.

Room Tip: Ask for a pool view, sea view not brill.
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  • Stayed July 2013, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Louise B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B_Sekula, Manager at Seaside Los Jameos Playa, responded to this review, July 31, 2013
Dear Seaside Los Jameos Playa Guest,

Thank you for your recent review on Tripadvisor and for highlighting our high standard in cleanliness, the well maintained and excellent facilities, outstanding cuisine, and the top notch service.

We are delighted to hear that you had a pleasant stay at the Seaside Los Jameos Playa**** and that we were able to meet your expectations of great holidays.

Many thanks for your recommendation! It will be a pleasure to continue welcoming you in the near future.

Our very best regards

Beate Sekula
Assistant General Manager Seaside Los Jameos Playa****
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
lancs
Level 3 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 5, 2013

This has to be the best holiday experience ever. We arrived at 21:30 and were shown straight to the dinning area whilst our bags were taken to our room. The hotel is so clean and relaxing. The rooms are lovely but a tip would be to upgrade to a room with a view as these are the better rooms. Well worth it. The food is something else there is everything you can think of and it is cooked in front of you. The staff are so attentive and happy to help with anything. The all inclusive drinks are branded drinks and they are generous with their measures. The entertainment staff work hard and the mini disco is great for the kiddies. There are plenty of sunbeds and the staff remove the towels if you try to save them before 9 o'clock. Great idea. The quality of the food is outstanding you would find it hard to beat it anywhere (and ive stopped in some good 5 star hotels which dont't even touch this). Mayte in customer services helped me upgrade my room by email and he was brilliant. The reception staff are excellent and very helpful. The maids keep the rooms immaculate. If you tip them at the beginning of the week you get all sorts of animals made with towels, Cant wait to go back next year.

Room Tip: If you ask for a room with a view and pay a little extra £60 for the week, you will get a Category B...
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  • Stayed June 2013, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chrisLancs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B_Sekula, Manager at Seaside Los Jameos Playa, responded to this review, July 31, 2013
Dear Seaside Los Jameos Playa Guest,

We sincerely appreciate your kind words and are delighted to read how much you enjoyed your recent stay with us.

It has been a pleasure to learn that you spent wonderful days here and that you have been very satisfied with the facilities, our outstanding cuisine, well maintained and clean rooms and the services provided by the hotel team.

Moreover we are pleased to hear that you found our reception staff and Mayte from our Guest Relations to be friendly, attentive and competent. Your praise will be passed on to them and we are sure they will be very happy when receiving them.

Once more we wish to thank you for publishing your evaluation of our hotel on Tripadvisor. We are already looking forward to your return next year. If you need any help with making a booking or have any special requests please do not hesitate to contact us and we will do everything possible to ensure you have yet another perfect stay with us.

Our very best regards

Beate Sekula
Assistant General Manager Seaside Los Jameos Playa****
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Penrith, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 5, 2013

Just back from this hotel and wow! it is a lovely hotel with very hard working staff, the waiters/waitresses work so hard to make your holiday special. Hotel is spotless, pools are lovely and the food is just amazing with so much choice and steaks/fish etc cooked in front of you just how you like it. I had a birthday while there and came back to our room to find a bottle of fizz and a card! would deffinatly return.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bonzojak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B_Sekula, Manager at Seaside Los Jameos Playa, responded to this review, July 31, 2013
Dear Seaside Los Jameos Playa Guest,

We are happy to read that you had an excellent experience in our Seaside Los Jameos Playa**** and appreciate your kind review posted on Tripadvisor.

It is a pleasure to hear that you found the staff helpful and hard-working, since we do our best to ensure a relaxing stay for all our guests.

Once again thank you for your positive comments which encourage us in our work and which are a huge motivation to continue in doing our utmost to meet the expectations of our guests or even exceed them.

We look forward to having you back again soon!

Warmest regards,

Beate Sekula
Assistant General Manager Seaside Los Jameos Playa****
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
england
Level 5 Contributor
53 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed July 4, 2013

The hotel is fantastic, spotlessly clean food on par with the cruise ships(if not better) all the staff are fantastic, special mention to David victor and Oscar who made us very welcome. The cleaning staff who were meticulous, location great no need to worry about sunbeds they are plentiful. can not think of one negative thing to say,we will definatly be returning to this hotel. Curtisy rooms readily available. Don't pay extra for holiday transfer it is 9 euro in taxi ( much cooler and faster)

Room Tip: Ground floor Tenerife 1094 area, Cool rooms And quieter First floor (reception floor) 2054 ver...
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Caroly1575
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B_Sekula, Manager at Seaside Los Jameos Playa, responded to this review, July 31, 2013
Dear Seaside Los Jameos Playa Guest,

We are delighted to read that you had such a pleasant stay in our hotel and highly appreciate your kind words regarding our staff - in particular David, Victor and Oscar.

We will be delighted to pass on your nice words and are convinced that they will be very happy about your praise.

It was a pleasure for us that you chose to stay in our hotel and we hope to welcome you back on future holidays.

Our very best regards from sunny Lanzarote,

Beate Sekula
Assistant General Manager Seaside Los Jameos Playa****
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 5 Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed July 4, 2013

Due to a cancelled flight we were put up here, and i have to say from the time we arrived (6pm) there was a fleet of staff to take care of a plane load of people and everything ran like clockwork. As we checked in we were told about dining procedures & times etc. Given directions to our room, when we got there we were more than happy with our accommodation and room facilities.
Due to the amount of people having dinner it was little like organised chaos as it was our first time there and not knowing what all the different counters were about! I did see some signs but i feel if i was there for a week i would not be long finding out where everything was.
I did not get a chance to view the grounds / pools etc. but judging the rest of the hotel i'm sure they would be of the high standard we found throughout.
We visit Lanzarote 3/4 times a year and always go cheap and cheerful which has not always worked out, but i would stay here again, But it would be self catering as i like the option of going somewhere different for dinner. I've been all inclusive before and seeing the same people for breakfast lunch, dinner and then in the bar for the evening does not appeal to me! But thats me.
Lovely hotel and Beautiful wooden lobby, staircase and balconys! Best of luck for the future!

  • Stayed October 2012, traveled as a couple
    • Value
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Helpful?
2 Thank foodcritic20110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Seaside Los Jameos Playa

Property: Seaside Los Jameos Playa
Address: Playa De Los Pocillos, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Puerto Del Carmen
#2 Romantic Hotel in Puerto Del Carmen
#3 Family Hotel in Puerto Del Carmen
#3 Green Hotel in Puerto Del Carmen
#5 On the Beach Hotel in Puerto Del Carmen
#6 Luxury Hotel in Puerto Del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Seaside Los Jameos Playa 4*
Number of rooms: 530
Official Description (provided by the hotel):
The Seaside Los Jameos Playa is located alongside the beach of Los Pocillos in the quiet area of Puerto del Carmen. Architecturally inspired by the island style, the hotel has magnificent pools set in extensive landscaped palm gardens. Hotel guests can enjoy a wide variety of sports activities and entertainment, suitable for all ages, even for the youngest members of the family. ... more   less 
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Also Known As:
Seaside Los Jameos Playa Hotel Puerto Del Carmen
Los Jameos Playa Lanzarote
Seaside Los Jameos Playa Lanzarote/Puerto Del Carmen

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