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“Mixed feelings”

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Apartamentos Jable Bermudas
Ranked #13 of 91 Hotels in Puerto Del Carmen
Certificate of Excellence
Sutton Coldfield, England, United Kingdom
Level 4 Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Mixed feelings”
Reviewed September 25, 2013 via mobile

On first impressions our room at the Jabel Bermuda seemed to be clean if a little faded and in appearance, and in need of an update However when we had purchased food and went to put it away in the fridge we discovered that it was filthy!!
Also the racks holding the plates and glasses in the cupboards where greasy.
We immediately went to the a Reception desk with a disgusting tray from the fridge and complained strongly. The receptionist was very apologetic and offered to try and clean it with bleach herself because the cleaners had finished for the day, which she indeed did. However it was beyond cleaning. We were offered a replacement fridge which we accepted, and I am happy to report that the next day a Brand New a Fridge was placed in the room.
As far as the rest of the complex goes the pool bar was very good offering a range of foods at good prices and it was a friendly and welcoming bar.
The actual pool area was clean and tidy but some of the sun loungers had seen better days
Overall these apartments are good value for money but they need to be more vigilant where the cleaning of the apartments are concerned

Stayed September 2013, traveled as a couple
Helpful?
Thank Chrissie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (223)
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English first
Level 3 Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed September 3, 2013

How anyone can complain for the money is beyond me. Spotlessly clean with everything you could ask for, the pool area was immaculate and was easily as nice as any 3 star I have stayed in Spain. Only bad points were that the wifi is completely useless and the lack of standard aircon but I hands down recommend this place! Fernando is an amazing guitarist!! (He owns a little bar attached to the complex).

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank wuccums
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santry, Ireland
Level 4 Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed September 3, 2013

We stayed here for 10 days, from the 19th until the 29th of July 2013. The staff were so helpful and friendly, the WIFI worked, ok not excellent but "did the job". The TV was free, had English speaking channels, including one which showed movies 24/7, the pool was small but quaint, the pool bar was good value with really nice friendly staff. Yes I will go back without any hesitation. These apartments are about 4 minutes walk from the beech, you can either take "coronary hill" as my parents call it or the longer route, either way within walking distance. There is a Spar shop across the road from the apartments (we were on the main road) which had a selection of food with fresh bread daily. There was no oven but two hot plates, a kettle and a microwave. I think there was a coffee machine but that I cannot comment on. These apartments were near enough to the Biosfera (about 10 minutes walk) and the Old Town and Harbour about 15 minutes. Yes I will be back (did I say that already) but I will!! :) My daughter wanted to go to the gym and was disappointed with the facilities available but in fairness for that price, what can one expect.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank TallDub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derbyshire
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 2, 2013

We stopped in the Jable Bermudas end of July 2013 and in summary we were not impressed at all. I actually picked these apartments on the strength of what was stated on Trip Advisor. At that time they were actually rated #12 in the resort.
We’ve stopped in many three star apartments across Spain and the Canary Islands etc and I’m well aware of what standard to expect.
Negatives
Outside appearance of apartments was terrible: Old, dated wooden door and window frames with faded/loose paint.
Pool area: Plenty of sunbeds put virtually no shade (5/6 umbrellas for the whole pool area, 2 of which had seen better days)
Noisy at night: The staircase for the upper apartment is right next door to the downstairs bedroom.
Noisy beds: Even the slightest movement results in squeaking
The bed linen and towels have all seen better days
Bed Linen changed once in two weeks
Towels changed twice per week
The maid service was very poor. Bins not emptied, floors rarely swept or mopped. General cleaning of bathroom etc. very poor
The general appearance of all the furniture was poor: Scratched/worn etc.
Positives
The apartments are quite large
The location is good - Approx. 7 minutes to beach / main strip
Food at pool bar is ok for snacks
How these apartments have received such positive comments and a high rating is totally beyond me. I’d recommend you give these apartments a miss and look elsewhere.
Regarding the resort I’d definitely recommend it to others. There are plenty of nice restaurants (Particularly the Chinese Restaurants) and the beach is excellent.

Room Tip: Stop in an upstairs room as you may have less noise.
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Whensournextholiday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cahir, Ireland
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 1, 2013

Very clean,friendly staff,especially in reception, excellent location,close to new and old town,400m walk to main beach, rooms were cleaned every second day and towels/sheets changed twice a week, would stay here again no problem,
Pool is nice and pool bar has great snacks and drinks and very friendly staff here,

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rmg123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
Reviewed August 30, 2013

a warm welcome awaited us with a friendly reception rooms very spacious and clean with regular cleaning and change of towels
The pool was cleaned every day and the surrouding poolside was clean
The poolside bar was run by Mark Lauren and Grant (Matt Jarvis to my son) varied selection of drinks and food prepared freshly at resonable price's try the strawberry daquri and the new to the menu john's burger
Look forward to returning in october

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank john b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashford, United Kingdom
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed August 28, 2013 via mobile

Rooms were clean, tidy, good size, well serviced, very helpful staff.
Facilities are ok, pool, food (not to my liking, but it would keep you alive)
Location, good. 5-10 mins walk to main beach, which was huge! Very nice. Lots of shops, bars, restaurants etc.
Didn't really venture out of resort, as went with the intent of beach hol, to relax :-) spot on :)
I'm happy to recommend this place on a budget.
Also on the way to beach, restaurant La Vela, very good food, nice people too :)

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bill W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Apartamentos Jable Bermudas

Property: Apartamentos Jable Bermudas
Address: Calle Bernegal 2, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Puerto Del Carmen
#17 Romantic Hotel in Puerto Del Carmen
Price Range (Based on Average Rates): $
Hotel Class:2 star — Apartamentos Jable Bermudas 2*
Number of rooms: 120
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Also Known As:
Jable Bermudas Apartments Hotel Puerto Del Carmen
Jable Bermudas Lanzarote
Apartamentos Jable Bermudas Lanzarote/Puerto Del Carmen

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