We have stayed at the Princesa Ico apartments more than 10 times in the past 20 years and whilst they are basic and could probably do with updating, we have always been happy there. We chose this complex mainly because there are only 16 apartments and because (as it states on their website) they are quiet and relaxing. Unfortunately this was not the case during our last visit in early July. On the 2nd day 2 family groups arrived, both with young children. They decided that it was ok for all of their family and friends who were not actually staying there, to join them and completely take over the complex. (There is a sign near the entrance which prohibits outside guests). We counted 14 people going into 1 apartment (which sleeps 3) and around 19 going in and out of another apartment. As the pool is quite deep and not suitable for small children, these toddlers congregated around the steps making it almost impossible for anyone else to get in or out. They spent all their time jumping in and climbing out screaming and shrieking all day and splashing other guests. The adults were just as noisy and had no consideration or respect for any other guest. They even wedged the entrance gate open so that their friends has easier access, compromising the security of the complex. When we returned to the apartments one night at 11.30 pm the adults were still in the pool.
We raised our concerns with the receptionist who said she would speak to them. Although it quietened down briefly, it did not take long before the behaviour was repeated. We felt we had no choice but to go to the beach every day to get some peace and quiet and the chance to have a swim. As in the past it has been mainly couples who use Princesa Ico - please note that you may no longer get the peace and quiet you were used to here.
We have emailed and written to Ocean Club holidays regarding these issues but unfortunately several weeks later we are still waiting for a response.
We stayed for 3 weeks and the apartment was cleaned and towels replaced 3 times a week. Apartment block is in need of modernisation and refurbishment. Very tired looking and tatty in parts. We shared the pool and bar facilities at Club Oceano which were okay. The food was good but unfortunately some of the staff at the bar were not very attentive to their job at tmes. One time we sat down after ordering our meal and the two tables vacant were dirty. My wife told the lady behind the bar the table needed a wipe down and she handed my wife a cloth while she went outside for a smoke. We didn't go back to the bar and we certainly won't be going back to Princesa Ico/Club Oceano.
These apartments are fantastic, and you can use the oceana's facilities aswell, we also looked at the apartments at costa luz they are fantastic also and pam at reception is really lovely and very welcoming.
I would recommend the princesa ico for it's peaceful vibe, the oceana for famillies with children, and the costa luz for right on the beachfront.
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We stayed here for 8 days in January 2014. All 16 apartments are south facing and get plenty of sunshine on the terrace/balcony. Our apartment was small with only a curtain separating the bedroom from the living area. (Is this a studio?). We think it's fair to call this property 'tired' and in need of updating, although the cheerful and frequent Spanish cleaning ladies do keep everything very clean. The worst aspect for us was that although the complex itself is extremely quiet (too quiet for us ...) the sound insulation between apartments is appalling. It was a new experience to hear the next door neighbour passing wind before getting in to bed! You will become intimately familiar with your neighbours 'personal' lifestyle, and he with yours! We resorted to earplugs.
Finally, I note that several reviews mention the 'friendly staff' at the Club Oceano reception, they are - but surely this should be the norm - not the exception worthy of note!
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I cannot recommend Club Oceano and their staff highly enough! On arrival to pick up the key the (happy, smiley) receptionist knew who I was before I even opened my mouth. Everything was ready and in order and nothing was too much trouble.The apartments are clean, simple and functional. The Princesa Ico is quiet and relaxed, with the added benefit of using the facilities of the Oceano. We were here for the Iron Man, and the apartments are ideally placed for this, being close enough to the beach etc....but also away from the main hustle and bustle. The grounds of the apartment and pool were very clean and well maintained.
I think the apartments are very good value for money. You pay extra for stuff like WIFI & TV etc....but this is not an issue as I don't come on holiday to watch TV!
On departure everything was organised (taxi, room etc) for us without any problem.
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The apartments are clean comfy and have everything you need for a great holiday, the staff are helpful and if anything breaks or doesnt work for whatever reason it is replaced as soon as is possible.The apartments are set back from the front which means you have all the amenities without the noise and disruption of the resort.The heated pool means you can swim anytime of the year there is a bar onsite if you fancy a drink or some food everything there is clean and tidy, I travelled with my husband but a solo traveller would be just as at home,There is english tv to keep up to date with the soaps and there is wifi if you want to take your laptop, the resort itself has all the restaurants and bars you will need and there are plenty of supermarkets if you want to self cater we found the quality of food when eating out was high and the prices very competitive.Overall we would recommend these apartments to family and friends and will be going back for our next holiday.
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My wife and I have just returned from a relaxing holiday at the Princesa Ico apartments. The apartments were basic but well furnished with everything we needed ( with possibly the exception of a microwave) they were exceptionally clean and were cleaned and tidied throughout our stay to our satisfaction,towels were changed twice a week and bedding was changed twice. We stayed in apartment 46 which was on the upper floor giving us a view of the sea. We had access to the facilities of the neighbouring Club Oceano and nothing was too much trouble for the excellent reception and bar staff . We had a late flight back to the UK and were given a late check out time and access to shower facilities at the Club Oceano, which were immaculate. This was our first holiday in Lanzarote and we will return next year to these apartments. The service provided by Ocean Club holidays from booking in the UK to all at Club Oceano was first class, nothing was too much trouble!!!
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