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“Good food terrible waiter!”
Review of The Royal

The Royal
Cuisines: Seafood, Spanish, Steakhouse, Salvadoran
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Restaurant details
Good for: Large groups, Local cuisine, Special occasions, Romantic, Families with children
Dining options: Breakfast, Late Night, Dinner, Lunch, Reservations
Reviewed February 21, 2014

Went here because the specials board looked good. The steaks were very good for the price they were charging and the garlic mushrooms were delicious. The restaurant was very busy but our food was served quickly. When the waiter took our money he never brought our change back despite us trying to get his attention he completely ignored us. We would have left a tip, instead we felt ripped off so would not go back.

    • Value
    • Atmosphere
    • Service
    • Food
Thank janicejanroxy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (380)
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252 - 256 of 380 reviews

Reviewed February 21, 2014

Had the special fish from the grill. Excellent meal. Very good service. No complaints at all. Staff were attentive and friendly. Very good value. Recommended.

1  Thank Alan151
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 13, 2014

The food was okay. But be warned. If you want to pay by card then you will be treated like a piece of dirt! We were given the menus but the man quikcly produced the specials board and we all chose from that.
We ordered our food, it came, it was okay. The steak was done correctly for us, which was good (this is what earns the two "stars").
Now, the specials board, from which we ordered our meals made NO mention of the CASH ONLY policy. We were shocked when BLUNTLY told basically "how dare we offer a card!". He swiftly produced a menu and showed us the small print at the bottom of one of the pages. The same menu that none of us had used. He had no answer to the claim that the specials board should have carried the same "warning".
The cash only policy is out-dated in itself, but the nasty attitude displayed by the member of staff made it very unpleaseant. Luckily we had enough cash, but god knows what might have kicked off if we didn't. I CANNOT and WILL NOT recommend this restaurant. The food might have been okay, but you pay for the experience and the experience we had left a very bad taste in the mouth! Avoid this place, in case you upset the staff. Please note that the is was the only poor restaurant experience in Puerto Del Carmen and does not reflect on the the staff of other fine restaurants that we visited.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Swattsitallabout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2014

Highly recommended. We visited the Royal 3 times during our 10 day stay and made sure we had our last meal there before leaving. The steak dishes are second to none.

We had very good service from the team

2  Thank Brenda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 30, 2013

Had really good steak, cooked to perfection, was a long wait but we'll worth it. Staff busy bees as restaurant was packed. Wev had an English breakfast there too, reasonably priced, tho they kept giving us empty bottles of brown sauce, we managed to get enough out of them for a drop each :) Will definitely have an evening meal there again before we fly home

1  Thank cjwalesN_wales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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