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“Standards have dropped”
Review of Sapporo

Sapporo
Certificate of Excellence
More restaurant details
Restaurant details
Good for: Business meetings, Families with children, Special occasions, Large groups, Romantic
Dining options: Breakfast, Late Night, Dinner, Lunch, Delivery, Reservations
Reviewed July 29, 2013

Visited Sapporo Japanese restaurant again on our latest visit to Matagorda. Unfortunately, standards seem to have fallen considerable in the last 12 months. Visited twice within five days on the off chance that first visit was a once-off disappointment but unfortunately, our experience on the second visit was a s bad, if not worse than the first visit. The organisation within the restaurant seems to have completely deteriorated. Examples: Orders from different tables being mixed up, starters delivered to couples at tables one by one instead of together, items listed on menu "not available" when ordered, service very slow, very young and inexperienced waiting staff with little or no English language skills and very poor overall impression of inexperience and innefficiency given on both visits to restaurant. The young Japanese lady who was previously organising the efficient running of the restaurant was not ther on our latest visits and she is very badly missed. She seems to have been replaced by very inexperienced people and the quality of service has deteriorated greatly. We have always found this restaurant to be excellent and would visit it several times on our regular holidays to Matagorda but based on our two last visits, we would not visit it again.

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1  Thank tikkat3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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83 - 87 of 208 reviews

Reviewed June 7, 2013

Lovely food, good prices, nice staff, fun place to go, they give you kimonos to put on which can be fun, check it out!

Thank Galway_Entertainer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 3, 2013

If you've never had Japanese before i recommend this place if you fancy trying it. The staff are very friendly and helpful and the food is to die for. I love to see the chef cooking in front of me and to see them work so fast and confidently. I recommend the tempura, beef teriyaki and the pancake and ice cream that is then drizzled in amaretto and set alight. Amazing dinner entertainment.

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Thank Kylie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 1, 2013 via mobile

Ate here twice on our trip. We passed it lots of times before on previous visits to the island.

Now it will be the first place we will eat at! The food was fantastic and watching it be prepared in front of you was really good.

My favourite dish was the teriyaki chicken, beautiful wouldn't do it justice!

Get the flaming pancake with ice cream in the middle for dessert, so good!

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Thank seanthomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 8, 2013

Ate here once. Service was fine and the place is clean. The only thing that annoyed me was there sushi. It looked really nice while being made and when it was served. But unfortunately it did not taste as good as it looked. The ginger did not taste very good. and the wasabi was very week. oh and isn't saki supposed to be at room temp or above, not ice cold. Nit picking now. That's really my only complaint. The price was really good. Staff are nice. There are much nicer restaurants very close by.

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Thank paul74_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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