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“clean and central”
Review of Apartamentos Fayna

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Apartamentos Fayna
Reviewed November 21, 2013

I stayed here for 10 days in October I had a great time the apartment was clean I felt safe there It was really central you are just off the strip across from the Casino and not on a hill so it is easy to walk everywhere
Staff friendly

Room Tip: room 101 ground floor
  • Stayed: October 2013, traveled with family
    • Value
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2  Thank MaryCDundalk_Ireland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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86 - 92 of 137 reviews

Reviewed November 19, 2013

Complex
- Reception not open all day so ensure you notify of your arrival if its outside of 9-2 & 5-8/9pm
- Staff pleasant but not overly friendly, appearance is very tidy and well kept complex.
- Heated pool is a great asset to the apartments, the little kids pool is freezing so kids were in big pool.
- wifi available at 5eur 1 day, 10 for 3 days of 15eur for a week. didn't get it so can't confirm on how reliable it was.

Apartments
- basic furnishings could do with modernising.
- sofa and beds rock hard, beds not changed all week.
- not cleaned/serviced every day.
- Towel changes every 3 days or pay extra for daily changing.
- Noise between apartments wasn't bad, only vent open was in bathroom so you could hear any chatting between floors in there.
- Shower door seals were well worn and let alot of water out onto the floor.
- TV didn't have many English speaking channels, besides Sky News, Tiny Pop and another kids cartoon channel.
- Kitchen has toaster, kettle and coffee maker, 2 ring electric hob and microwave, had plenty of utensils for our needs.

Location
- great just off main strip central to everything you will need but no noise at all from the street was heard.
- Spar shop up the road from apartments is great, fresh meats counter and fresh breads.
- Beautician/Hair Dressers across from spar shop is great value and open late during the week for a few treatments.

Room Tip: 2 bed apartment 129 has a closed balcony so great to keep kids confined. its upstairs so had to ensu...
  • Stayed: November 2013, traveled with family
    • Value
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    • Cleanliness
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Thank Quinngang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 14, 2013

Just returned from an eight night stay at the Fayna with my husband and three-year-old son. The apartments are in a great location, right on the strip with lots of bars and restaurants within easy walking distance. The pool area is lovely, we'll kept and very quiet. The rooms are basic but of a decent size. Unfortunately, they could have been kept cleaner during our stay. We were only given clean towels on day 4 of our holidays and the beds were not changed in all the time we were there! With the exception of Antonio, who tends to the pool area, we found the staff to be bordering on unpleasant and were not made to feel particularly welcome during our stay. On one occasion my husband asked the barman at the poolside bar if we could have a straw to take up to the room as our little boy was struggling to drink from the big glasses in the apartment. Despite us previously spending money at the bar, his aggressive response was "I pay for all this! I pay for electricity, I pay for napkins, I pay for straws. So no!!! You cannot just have a straw!". On another occasion we were approached by the owner of the Fayna on our way back from the beach who said "you have brought an iron with you, yes? But I rent out irons. Why do you have one in the apartment?". What made this even worse was the fact that our travel iron which we had brought with us was kept in the wardrobe in our apartment beside our clothes and no one should have had any reason to be looking through our personal belongings. It's such a shame that we had these problems during our stay as the Fayna has the potential to be a great complex. Great location, small family run apartments with a nice heated pool and good sized, if a bit basic, rooms. For us, the unwelcoming attitude of the staff really let's it down and sadly, we won't be returning.

  • Stayed: November 2013, traveled with family
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11  Thank Karen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 30, 2013

We've just arrived back from these apartments, although the apartments are in an ideal location the upkeep of them is very poor.
We stayed for 10 days and our bed sheets were not changed once, the showers were filthy and the cleaners did nothing more than change towels and sweep the floor. the bathroom was full of ants and we only seen the pool being cleaned once while I was there.
The kids picked up infections presumably from the pool.
We took the covers off the beds one day so that the cleaners would change them and the cleaners just put the dirty sheets back onto the beds.
We unfortunately won't be returning here.

  • Stayed: October 2013, traveled with family
    • Value
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5  Thank Linda M M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 17, 2013

Just returned from the Fayna with my two young kids and wife it was our second stay in these apartments and we will return again. They are small intimate apartments and really well kept. The staff are really helpful especially Isabel at reception. They also have a nice pool bar run by Alex who is excellent he works such long hours and nothing is too much for him, there is also another lady who works at the bar I don't have her name but she is also very friendly. It is really kid friendly and safe and I would highly recommend the Fayna.

Room Tip: All rooms have pool views
  • Stayed: October 2013, traveled with family
    • Value
    • Location
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2  Thank Accarroll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 23, 2013

Had a lovely holiday here with family. Met lovely people. Staff very helpful. Maybe happy hour at bar would encourage people to interact and bar man could be friendlier. Would definitely go back though!

  • Stayed: August 2013
    • Value
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1  Thank Dunph24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 16, 2013 via mobile

Such a small but lively complex travelled with my four year old son and parents booked a 2bed but when we arrived we got two 1beds at no extra cost, 2 pools one kiddies, pool bar serving food 2euro for nuggets and chips so cheap!!! Not noisy at nite yet right on strip all in all excellent holiday defo recommended booked too go early next year :)

  • Stayed: July 2013
    • Value
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2  Thank puddypie85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Apartamentos Fayna

Address: Calle Pedro Barba 5, 35510 Puerto Del Carmen, Lanzarote, Spain
Phone Number:
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Swimming Pool
Hotel Style:
Ranked #26 of 70 Specialty Lodging in Puerto Del Carmen
Price Range: $76 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Apartamentos Fayna 2*
Number of rooms: 33
Official Description (provided by the hotel):
this small apartment complex, recently reformed, offers 33 apartments with one or two bedroom, dining room and balcony or terrace. all appartments are perfectly equipped with satellite TV, telephone, microwave, safe box. The complex has a water conditioned swimming pool and children pool with a wide solarium. Fayna is located a few metres from the main avenue, in a quiet area and the beach is 3 minutes walking. ... more   less 
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Also Known As:
Apartamentos Fayna Hotel Puerto Del Carmen
Apartamentos Fayna Lanzarote/Puerto Del Carmen

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