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“Perfect” 5 of 5 bubbles
Review of Villas Don Rafael

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Villas Don Rafael
Certificate of Excellence
Aberdeen, Scotland, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Perfect”
5 of 5 bubbles Reviewed October 24, 2012

We rented a villa for 8 days in October. Having read the reviews I was expecting high quality and I wasn't disappointed. We stayed in Villa No 6 and it was excellent, all the rooms were a good size and the pool was fantastic. The villas are in a quiet area but very close to the main attractions, there are also a number of supermarkets close by to get essentials. The accomodation was extremely clean with loads of towels etc. I would definately go back

  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Sharon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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94 reviews from our community

Traveler rating
    58
    28
    7
    1
    0
See reviews for
46
19
1
Business
0
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Glasgow
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed September 29, 2012

We were allocated Villa 11 for our 10 night stay. On arrival the office was closed and no one was there is meet us. After calling the number on the office door, we were told that the villa key was under the door mat.
The first thing we realised was the villa had no air-conditioning and every window had bars on it. On day three Anna the rep arrived to get the rental contract signed and provide the safe key. By day 4, towels/sheets hadn't been changed and the cleaner was no where to be seen. While we were out the "cleaner arrived", towels were changed and the nothing else touched. Eventually we brought our own cleaning materials and cleaned the place ourselves. By day 7, the cleaner failed to turn up again. After several calls to Anna the cleaner eventually turned up the following day and partially cleaned the villa.
A point for management, improve this service.................................
Despite the road noice, the villa is in a great location. Supermarket a 5min walk away and the resort centre 10 to 15 mins away. The harbour end is lovely and slightly more upmarket than the main strip. The restaurants are lovely and we found no great difference in price.
If you get the chance explore the island................................

  • Stayed September 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank FussyTraveller38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 18, 2012 via mobile

We have just had a weeks stay at the villas from 8th September. This was the first time we have ever been here and I can honestly say that they where just brilliant every thing that you need and more. The villas where of a great size clean and very spacious and well presented. We are defiantly going back very soon. Anna and her team do a brilliant job. Just one more thing the villas are well located and in a very quite area but you are less than 10 minute walk to all bars shops and restaurants. Great place to relax and unwind.

Stayed September 2012, traveled with friends
Helpful?
1 Thank Richard K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wigan, England, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed August 10, 2012

Returned yesterday from a 14 nights stay Our party consisted of 3 adults and 3 kids, 11, 8 and 5, all thoroughly enjoyed our stay. The photos on here really don't do the size of the villas justice, we stayed in Villa number 4 and found the inside and outside areas very generous and comfortable, six sun loungers surround the pool, plenty sitting space both on the balcony and inside. the wardrobes have lots of storage space, both hanging and folding, the two bathrooms have shower adaptors over the bath and the usual unused bidet. The choice of TV channels is restricted the Sky or BBC news, but we were on holiday so weren't overly looking to watch TV. I only used the reception twice, once to pick up the keys and once to give them back, however Anna in there was polite and helpful. My only complaint would be about the lack of an oven, which we would've sooner had than a dishwasher, there is space for both.. All summed up I would definatley return here at the sooner opportunity

  • Stayed July 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Ian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed July 1, 2012

I stayed at the Don Rafael during half term at the end of May.I thought the villas were very clean and overall very good.The swimming pool was cold but the kids soon got used to it.The inside of the villas had everything you could want and i would recommend to anybody.

  • Stayed May 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank jimmc74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
142 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed June 16, 2012

We have literally just returned from staying at the Don Rafael Villa, they are equipped with everything you need for your stay - even a dishwasher. washing machine, security alarm and safe! The villas are of a very high standard with amazing views and loads of room! If there is a negative the pool is very cold - once you get in its not too bad but...! Ana is extremely helpful and polite. Its a 10 min walk to the centre but beware there is a steep hill - good exercise! The maids came in twice in the 8 days we were there and left plenty of towels etc. There was even a welcome bottle of wine and water on our arrival! We were in villa number 2 and although itbacked onto a busy road there was very little noise (except when it was windy and then it howled through the window). Overall 10/10 and cant wait to go back!!!

Room Tip: From our point of view all of the villas are excellent - all have beautiful views and are within wal...
See more room tips
  • Stayed June 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank 187069Naga_28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blackburn, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed June 9, 2012

The villa was great. Spacious, clean, amazing view, great kitchen and showers. Ana was absolutely amazing, great english, and was so helpful to us (we had an issue outside the villas resulting in making a statement at the police station, she came along and was our translator, it helped a great deal).

10/15min walk to the main strip of restaurants/bars/clubs/shops. Definitely recommend La Ola, amazing food, service and view.

  • Stayed June 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Lindsay_Lancashire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Villas Don Rafael

Property: Villas Don Rafael
Address: C/ Barqueta 12 | Exquina Guataca, 35572 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Free High Speed Internet ( WiFi ) Swimming Pool
Hotel Style:
Ranked #22 of 75 Specialty Lodging in Puerto Del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Villas Don Rafael 3.5*
Number of rooms: 12
Reservation Options:
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Also Known As:
Villas Don Rafael Hotel Puerto Del Carmen
Villas Don Rafael Lanzarote/Puerto Del Carmen

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