Very disappointed with our stay here for the weekend in Barn Owl cottage. There was an extremely bad smell in the kitchen area, presumably a dead mouse trapped between the zinc cladding and internal wall. When we complained to the owner gave us the option of moving to the garden suite but that was so damp and musty we decided to stick it out for the second night as we were leaving very early the next day. While I understand that the dead creature was in some way out of the owner's hands, I do feel he should have offered us at least a partial refund for the inconvenience, but he was disinterested.
- Official Description (provided by the hotel):
- Offering 4 self catering units located in the heart of the central Drakensberg. Pet friendly to small breed dogs, we also have a rock pool and a small fitness center for the guests. All the cottages are equipped for self catering including a fridge , stove /mini oven , kettle, toaster, pots and pans, crockery and cutlery. ... more less