We have been traveling for the past 7 months and we have never had a bad experience or had to leave a bad review, but In all honesty we had a terrible experience at the Winterton Country Lodge. First of all it was difficult finding it, because the sign of the place is still displayed by the previous name of the lodge (Rose Cottage). The person who checked us in put us in one room, we had originally booked 2 rooms, but she said we would be reimbursed for the other room since we were willing to stay in 1 room. The room was very dark and smelled of toxic paint. It was very hard to get a hold of the staff, because no one was ever at the reception desk. At check out the owner refused to reimburse us the money for the room we never used. She was very rude and had no customer service skills. We will never return and do not recommend this place to any travelers.
- Official Description (provided by the hotel):
- The Best B&B X The Berg! Ultimate in peace and tranquility with abundant birdlife! We offer comfortable stays in our 4 stylish rooms with a touch of luxury and space, or book into one of our Thatched Rondavels for a real African experience with a fireplace, or try a cottage for a small family of 4 with selfcatering options, where you can do your own barbeque or some cooking if you are tired of eating out! We also do wholesome home cooking dinners on request and on pre arrangement only. Enjoy our paradise like establishment with lovely garden, small dam for leisure canoeing and fishing, sparkling rock pool to cool down and have a lazy afternoon in the sun after a active day in the Berg! We are close to all berg resorts and activities/amenities for you to explore and to experience! Free WI-FI!Children 3-11 pay only 50% of adult rate. Your Leisure is our Pleasure!! An experience not to be missed! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity, Agoda, Priceline and Orbitz so you can book your Winterton Country Lodge at Rose Cottage reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.