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“Surprisingly quiet at the airport”

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Sheraton Brussels Airport Hotel
Ranked #1 of 4 Hotels in Zaventem
Reviewed March 2, 2013

After missing a flight to Africa, United put me up at the Sheraton Brussels airport. I was pleasantly surprised, as others have said, literally 50 m across the street from the departure terminal. Staff was amazing - making accommodation for small things. Very large, very clean room with very comfortable bed and down duvet, pillows, etc., I was most surprised at how quiet it is inside the room - took a long 'jet lag' nap in the middle of the day, didn't hear anything even with planes taking off behind me. Will definitely consider staying here next time I'm going through Brussels, even if just for 24 hours of rest between flights.

  • Stayed: March 2013, traveled on business
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Thank SMT56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this reviewResponded March 4, 2013

Dear Guest,

Thank you for your positive feedback. We are happy to read that you appreciate our fully soundproofed rooms and look forward to welcoming you back with us soon.

Kind regards,
Ingrid Roekens
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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687 - 693 of 1,378 reviews

Reviewed March 1, 2013

Excellent location, of course, a few steps away from the terminal. Fast check-in, usual business style room on club level (breakfast and drinks included), bathroom could be better and so the mattress. Very quiet, even if the windows face the runways. Very good and professional service. Restaurant a bit pricey for what it offers, which is not much.

  • Stayed: February 2013, traveled on business
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Thank lucaerrante
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this reviewResponded March 4, 2013

Dear Guest,
Thanks for sharing your feedback. We look forward to welcoming you back soon.
Kind regards,
Ingrid Roekens
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 26, 2013

A little surprised at the mixed reviews of the Sheraton Brussels Airport because we greatly enjoyed our one night stay here. The rooms were very nice and big (even for Sheraton) and the airport is perfectly located just steps away (this is however reflected in the price). While we didn't eat at the hotel, the menu appeared overpriced (20+ euro for a continental breakfast!?) and I would instead recommend walking 30 seconds to the airport to grab some groceries or fast-food instead.

Although some people are concerned with the noise levels of airport hotels, we heard absolutely nothing coming from the airport and actually had one of our best ever sleeps in a hotel room. Strongly recommend this hotel.

  • Stayed: February 2013, traveled on business
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Thank davidplustanya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this reviewResponded February 27, 2013

Dear Guest,

Thank you for your positive feedback, we are happy to read you appreciate our soundproofed rooms.

Best regards,
Ingrid Roekens
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 25, 2013 via mobile

Being located only a few steps away from the airport terminal, there is no better place to stay when you have an early morning flight. Checkin was smooth and the staff is very friendly. Had dinner at the restaurant in the lobby and the food was good, not exceptional, but definitely the best near the airport.
Rooms are nice and super clean.

A very nice stay for an airport hotel but not cheap (217€ for a night).

  • Stayed: February 2013
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Thank Sven_Barca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this reviewResponded February 27, 2013

Dear Guest,

Thank you for your feedback, looking forward to welcoming you again soon.

Best regards,
Ingrid Roekens
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 23, 2013

stay on this hotel the night for a next travel is really good, you can eat and comfortable sleep , no stress, you have only walk a few meters and you are in the airport.
Staff is very helpful and kind. excellent customer service.
good service in the restaurant but the rapport price choice is not the best.
The club is easy too. the club rooms are very spacious and good bathroom, not much difference with the another rooms, but is easier and the breakfast is include.

  • Stayed: January 2013, traveled with family
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Thank Algahu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this reviewResponded February 27, 2013

Dear Guest,

Thanks for sharing your nice comments, we are happy to read you enjoyed your stay and look forward to welcoming you back.

Best regards,
Ingrid Roekens
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 13, 2013

I arrived here in the evening for an overnight stay, having to catch an airplane out of Brussels Int'l extremely early on the following day. The Sheraton is the only airport right next to the airport and that does affect the price quite dramatically. However, I quickly learned that Sheraton provides much more than just a convenient location. From the moment I entered I was greeted warmly and was given a room with a view of the runway. The rooms are completely isolated which is quite interesting as you see planes fly by. My room was large and had a soothing atmosphere. I felt as if my vacation started there and then, rather than the day after. Easily the best night I ever had before catching an airplane. I wonder if the hotel staff could inform me about the beds they use. It was like sleeping in heaven! Would definitely recommend and stay again. Definitely worth its four stars.

Room Tip: Room with a view of the runway is interesting of course.
See more room tips
  • Stayed: January 2013, traveled solo
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Thank Tobias S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this reviewResponded February 21, 2013

Dear Guest,

Thank you for sharing such nice comments. We are delighted to read that you enjoy our product and our services and look forward to welcoming you back with us soon. For more information about the Sheraton Sweet Sleeper Bed you can contact the hotel.

For your information, you can also share your feedback on the hotel website.

Best regards,
Ingrid Roekens
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 7, 2013

Very nice business hotel located right across from the airline terminal. You do not even have to go outside to get to the hotel. The rooms are comfortable but the restaurant is sub par. There is a small supermarket in the terminal righ across from the hotels where you can get better and cheaper food alternatives.

  • Stayed: January 2013, traveled as a couple
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Thank Jarb46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this reviewResponded February 11, 2013

Thank you for the great feedback about our hotel, looking forward to welcoming you back soon,
Best regards,
Ingrid Roekens
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Brussels Airport Hotel

Address: Brussels National Airport, Zaventem 1930, Belgium
Phone Number:
Location: Belgium > Flanders > Flemish Brabant Province > Zaventem
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Zaventem
Price Range: $93 - $355 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Brussels Airport Hotel 4*
Number of rooms: 294
Reservation Options:
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Also Known As:
Sheraton Zaventem
Zaventem Sheraton

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