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“Great option for the airport”

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Sheraton Brussels Airport Hotel
Ranked #1 of 4 Hotels in Zaventem
Dublin, Ireland
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Great option for the airport”
5 of 5 bubbles Reviewed January 23, 2013

This hotel is right in the airport campus and less than 5 minutes walk from the arrival / check-in areas.

Hotel reception, halls and rooms were all of a very high standard. I experienced a prompt check-in service and retired to my room for the night (I had an early flight the following morning).

Room facilities were great including bath with shower, tea/coffee facilities, TV (with some english language channels) and internet access (€10 surcharge i believe). Slept really well although I think the bed was harder than a lot of beds I've stayed in over the years (didn't bother me).

Check-out was straightforward the following morning despite the early start. Will probably stay here again for early morning flights.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank HerrJager
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review, January 30, 2013
Dear Guest,

Thank you for sharing your comments. We look forward to welcoming you back with us soon.
Best regards,

Ingrid Roekens
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,273 reviews from our community

Traveler rating
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    264
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See reviews for
140
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624
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
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  • English first
  • French first
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English first
Glasgow, United Kingdom
Level Contributor
108 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed January 20, 2013

stayed 1 night, adjacent to car rental carpark and literally across from departure hall. it was not cheap but I got a good room, past experiences of airport hotels tend to be poor but would not mind staying here for a number of nights. staff excellent.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ricc099
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review, January 30, 2013
Dear Guest,

We are happy to read you enjoyed your stay. Looking forward to welcoming you back soon.
Best regards,

Ingrid Roekens
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
59 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed January 18, 2013

A better than average airport hotel - actually across the road from the checking in counters! Very well located. Was quite busy when I checked in & checked out. Didn't eat or drink in the restaurant/bar in the evening, but the breakfast was just about acceptable. The bacon,eggs, sausages, beans etc were just luke warm. Decent rooms - bath robes & lots of hot water, No aircraft noise what so ever. Ideal if you are wanting a place to sleep before your flight. It is quite expensive though I paid £175 including breakfast for one night.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VestanPance123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review, January 30, 2013
Dear Guest,

Thank you for giving us your feedback. Your comments about the breakfast have been duly noted, thanks for bringing this to our attention.
For your information, all our guest rooms are being renovated. We look forward to welcoming you back soon.

Best regards,
Ingrid Roekens
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
125 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed January 13, 2013

In a great position opposite the terminal buidling at Brussels Airport. The rooms are of good quality and very comfortable.

Dinner in the restaurant/bar which was fairly good but price was not cheap.

This hotel is all about location which is really just perfect for the airport. Price is a little expensive but the conviance at 5am is worth it !

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gman558
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review, January 30, 2013
Dear Guest,

We are happy to read you appreciate our ideal location opposite the airport terminal and look forward to welcoming you back with us soon.

Best regards,
Ingrid Roekens
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marrakech, Morocco
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed January 1, 2013

With excellent rail connections, this hotel is across the road from departures in Brussels, so it could not be more convenient. Food is above average for an airport hotel and rooms are spotless. There are even lovely robes and a bidet in the bathroom. Absolutely no aircraft noise at all. The hotel and speed of airport check in and arrival makes this a natural first or last night.y

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank roya2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review, January 30, 2013
Dear Guest,

Thank you for your nice feedback. We are happy to inform you that all our rooms are being renovated and look forward to welcoming you back soon in a brand new setting.

Kind regards,
Ingrid Roekens
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
chicago, il
Level Contributor
61 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed December 30, 2012 via mobile

Location is great if your only need is a place to sleep before your flight. Service and quality is as expected for a Sheraton.

€15 RT ticket to go into the city a bit off-putting considering it's only a 15-20 min train ride. Guess a bureaucrat figured out at some point they could make a fortune off of visiting travelers as it used to be much cheaper.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mtd23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review, January 30, 2013
Dear Guest,

Thank you for sharing your feedback with us. We look forward to welcoming you back soon.

Best regards,
Ingrid Roekens
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
212 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed December 27, 2012

Perfect stay for one night at a good Sheraton Airport Hotel. Great facilities, friendly and professional staff made the stay more enjoyable. Room was comfortable (corner room/suite - thanks to SPG Lifetime platinum status) Sheraton SweetSleeper bed and the breakfast buffet was very good with many different options.. Hotel has a medium sized well stocked cardio fitness room. Wonderfully situated across the street from the check-in hall. Also accessed by underground connection. Only downside was the hallway carpeting which seemed old, but one floor was closed and undergoing renovation, so I assume the other floors will be next.
Also, very convenient if taking the train into Brussels or the 1x daily Thalys train to Paris at 9:30am.

Room Tip: I believe all rooms have soundproof windows that do not open
See more room tips
  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SFDutchman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review, January 30, 2013
Dear Guest,

We are happy to read that you appreciated your stay. As you mentioned, all our rooms are fully sound-proof. Indeed all our rooms and corridors are being fully renovated, the works are scheduled to finish by mid February 2013.

Looking forward to welcoming you back soon in our brand-new settings.

Best regards,
Ingrid Roekens
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Brussels Airport Hotel

Property: Sheraton Brussels Airport Hotel
Address: Brussels National Airport, Zaventem 1930, Belgium
Phone Number:
Location: Belgium > Flanders > Flemish Brabant Province > Zaventem
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Zaventem
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Brussels Airport Hotel 4*
Number of rooms: 294
Reservation Options:
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Also Known As:
Sheraton Zaventem
Zaventem Sheraton

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