First the good news: as we drove up the hotel looked lovely –the receptionist (Amy) was very friendly and efficient and soon had our details confirmed. When we left she also gave us a partial refund as our stay had been so bad.
We were in the converted stables to the side of the building.
Now the bad news – and plenty of it , the first thing we noticed was a large roof slate hanging dangerously over the edge of the guttering (if it had fallen it could have killed someone!) which although we immediately reported to reception nothing was done about it. The room was really hot –so we turned the radiators off and opened the small window but it made little difference so we saw the manager (Graeme Cameron) who was very unsympathetic with his off-hand manner: he said the hotel was full so we couldn’t change rooms, and they had no fans –so he could do nothing to make our stay comfortable. That evening there was a live band playing in the function room very near our room - which we had not been informed of previously. They played very loudly until about 1:30 am. There was no chance we could get any sleep. Then as the drunken people came out of the hall they were shouting to each other and playing loud music for about another hour. Then someone started a very loud motorbike that had been parked just near our room. No chance of sleeping –and as we didn’t have a TV remote (and the reception was not manned) we had to put up with it until about 3:00 am when it eventually went quiet and we got a few hours sleep. In the morning we decided to leave early without breakfast as we couldn’t bear to stay there a minute longer. We also noticed in the car park next to the rooms there was old furniture, an old mattress, rotting grass cuttings and a dead bird.
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- Also Known As:
- Elms Hotel Retford, England