From the moment we walked in to the front lobby until the day we left we experienced great hospitality; clean rooms, comfy beds, helpful & cheerful desk staff. The whole family enjoyed the pool, waterslide, & hot tub. However my little girl had left behind something very pecious to her, it has now been 10 days and there is still no parcel in the mail. I was told by staff that it had been sent 7 days ago and have just confirmed with Greyhound that it has actually just been sent out yesterday (this is after numerous phone calls to he hotel). I am very upset that I would be lied to over and over again, and I feel this really questions the integrity of the person of who I was speaking with. I am well aware that there are dishonest pople in this world and people who just don't give a beep, but I will not support there business nor will I recommend it to a friend.
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- Also Known As:
- Ramada Westlock Hotel Westlock
- Ramada Westlock Alberta