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“Ideal Road trip stopover with family”

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Kyriad Rouen Nord - Mont Saint Aignan
Bendigo, Australia
Level 5 Contributor
55 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
“Ideal Road trip stopover with family”
Reviewed January 2, 2010

This was a clean comfortable family hotel. This is the first time we have used this chain, and we would do so again. Adequate room for 2 adults and 2 children with a queen and 2 single beds. All french TV. Kettle, but the cups provided are very thin, small plastic, so would recommend buying some china ones from Carrefours across the carpark.
No fridge, but being winter, solved this problem by putting the milk on the windowsill!
No lift - and that could be wearing on the legs. Restaurant available for dinner, but opens at 7pm, which is normal French time, but a little late with a toddler.
We caught the bus to the city centre. About 30mins with stops - it goes past the University, so can get crowded. Easy to find stops in town and return.
Breakfast was minimal continental, but sufficient.
Point of interest in the flooring in the room. It looks like carpet, and it is a shock when you take your shoes off - it's actually vinyl!

  • Stayed December 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Australians_Abroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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165 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
London
Level 3 Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 11, 2009

Used for overnight stay, room was good. There is not a lot around as its in the middle of the commercial district so we chose to eat in the hotel and had a good reasonalbly priced family meal.

My only warning is don't use Google as source for directions they got it wrong. If you head for the commercial district and find Carrefour its right next door on the road down the hill.

  • Stayed August 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DonnaLSutton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aalsmeer, The Netherlands
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 21, 2009

We stayed at this hotel on our own to southern Brittany. It is located north of Rouen and easy to find. Situated in a nice neighborhood, on a main road but we did not experience any noise. Located next to a super Carrefour (cheap gasoline). We had a quadruple room (1 queen bed + 2 single beds) in L-shape. Flatscreen tv near queen bed. Clean bathroom with hairdryer. Breakfast à €8,= p.p.; kids eat free. Scrumptious breakfast buffet; fresh fruits and breads. Friendly and helpful personnel, they also speak english. The hotel has a large garden, we could watch our kids play while drinking a glass of wine on the restaurant terrace. McDonalds + restaurants within less than 5 driving minutes. Hotel also has a restaurant but we did not eat there. We ordered a pot of tea + coffee to bring to our room, total costs €3,85, very cheap and good. Will def. stay here again on our way to the south west. Free wireless internet in the room.

  • Stayed July 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank niekiemaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bexhill on Sea, East Sussex
Level 4 Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed April 19, 2009

Basic chain-style hotel very over-priced for what it offers. Small, cramped, 'plastic', airless room, functional rather than comfortable. Paid for air-conditioning but unit didn't work and no one available to offer support. "Manager" very curt and deliberately rude when we checked out (when the problem was politely raised with her) almost as if we were asking for a freebe which we most certainly were not. A very "old-style", couldn't care-less attitude; complete with Gallic shrug! "There is nothing wrong. No-one else has complained!"
Just about adequate, cafe-type food in the 'restaurant'. Superficially good value menu but certainly not good value when compared to real restaurant quality food.
Raised the service/rudeness issue with Louvre Groupe customer care which elicited a slow, standardised response somewhat lacking in sincerity. Got the distinct feeling that 'head office' is actually not that bothered about customer complaints regardless of the group's lip service to a customer-care promise in their brochure. We spend several hundred euros each year in French hotels but now avoid all Louvre Groupe hotels because of this lack of customer care.
We are not being petty - there are plenty of good hotels (independent and chain) in France but this Kyriad hotel was a symbol of the worst type of complacency, poor value and poor service. Don't touch it! Choose one of the other hotels in Rouen with character, service and better value for money. (We would also strongly suggest choosing one of the other hotel groups if the ease of using a chain is essential or, better than that, opt for a Logis or other independent hotelier with a bit of French charm! Well worth the challenge.)

  • Stayed September 2008, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brian-Angela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northants UK
Level 6 Contributor
214 reviews
144 hotel reviews
common_n_hotel_reviews_1bd8 312 helpful votes
Reviewed August 12, 2007

Again Kyriad are part of a chain, but a good chain and this one is a good hotel in that good chain!
Super staff, in fact excellent and good food, very clean, very neat very well done in all areas. Can not fault it, although I am sure someone will?

Stayed August 2007
Helpful?
1 Thank Earby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kyriad Rouen Nord - Mont Saint Aignan

Property: Kyriad Rouen Nord - Mont Saint Aignan
Address: Parc De La Vatine - D121, 76130 Mont-Saint-Aignan, Rouen, France
Location: France > Normandy > Haute-Normandie > Seine-Maritime > Rouen > Mont-Saint-Aignan
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Mont-Saint-Aignan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Kyriad Rouen Nord - Mont Saint Aignan 3*
Number of rooms: 40
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