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“Not so convenient to city centre as it claims- and better value elsewhere”

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Courtyard Paris Arcueil
Ranked #1 of 4 Hotels in Arcueil
Certificate of Excellence
GreenLeadersSilver level
Princeton, New Jersey
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Not so convenient to city centre as it claims- and better value elsewhere”
Reviewed August 13, 2012

Property appearance from inside is acceptable. Location still not convenient to RER- Walking distance through some unsafe streets at night. Fewer stops for the RER- B line at Lapass?. Parking is offsite in the mall garage- not well explained by staff nor the signs posted in the garage. Unlike some other Eu properties, there are limited selection for breakfast- Water (only tap) is included. Otherwise pay extra for mineral, or regular still water from bottle(cutting corners of something that cost less than 50c per liter retail. Staff tries to help, but with empty talk, unless you reach to senior guys/gals in Mgmt. Otherwise it does not offer the hospitality one comes to expect from traveling around the world and staying with various Marriott properties. I would give it a passing grade only- no more.

Room Tip: Pick a room away from the elevator, and at higher level from the front side- No views to your advant...
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank R S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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363 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Raleigh, North Carolina
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed July 14, 2012

The Good: hotel staff speaks english, helpful, facility is adequate for US standards. It is on the train line to and from the airport (8 minute walk from train station...the hotel will say 2 minutes...)

The BAD 30 minute train ride (at least) to anywhere you want to go in Paris.

To stay at this hotel, it really depends on what you are after....(ie. there is a mall, local restaurants, and a grocery store near by)....but they are not the ((MALLS, La Vallee Village, GROCERY STORE, La Grande Epicerie au Bon Marché, or RESTAURANT, L'Astrance).

Good luck!

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tchabbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Germany
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed July 2, 2012

The staff of this hotel suffer from a total lack of attention to detail. The staff at this hotel could not possibly care less for your business. They are the most apathetic staff I have seen in any country at a hotel and it is a miracle that these people are still employed. Only stairs are available into the entrance so if you have children and/or much luggage, the porter will be happy to stand and watch you lug everything in the automated front door. The handicapped chair lift is broken and is not labelled as such. A leftover soda bottle was not cleaned out of our room and we only found out about it when our 20-month old was drinking someone's backwash. Then the concierge gave us horrible directions to the metro, a three minute walk, which then took us 35 minutes and the aid of people on the street to find. The concierge also told us that you cannot take a baby stroller onto the Metro - wrong! Additionally, the concierge told us that the walking distance between two major landmarks was ten minutes but in reality was about 40. This made walking in Paris with a toddler and a baby a nightmare. I must eat gluten free. By some odd circumstance, the coffee that I was served contained breadcrumbs in the coffee itself. So in one night, two of my family members were exposed to things which can make us ill. No effort was made to provide a separate plate of consumable food meeting my needs whatsoever. When we vacated the hotel the porter did not even bother to assist us with our stroller or our baggage. He literally just stood there and watched. Although the Operations Manager, Ali, made the attempt to put out the fires created by his personnel, one cannot absolve him of responsibility for the performance of the staff. As a Gold Member of Marriott, I am stunned by this hotel. We were so physically destroyed from our ordeal the night before that we lost our trip to Versailles the next morning for which I believe Marriott owes some recompense. That was a one-time chance for my family and was utterly ruined by the circumstances created by the most incompetent hotel staff I have ever experienced. The only positive thing is that the internet actually worked well.

Room Tip: Avoid this place if you actually want to have a pleasant stay. Stay in a hostel or other lower tier...
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Johnny O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munich, Bayern, Germany
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed June 24, 2012

Courtyard Paris Arcueil is located in the south of Paris, beyond the Périphérique and not far away from Kremlin Bicêtre. The RER station Laplace is nearby. Neighbourhood may be challenging at night.
A shopping mall with numerous cafés and bistros and some restaurants including a Running Shushi Bar (good!) is just across the street. The mall is closed on Sunday except for the 2nd and 3rd floor with their restaurants.
The hotel does not have a garage, but the mall's garage is available for 15€/night (discounts on purchases in the mall). Leaving this gargage during the night is somehow challenging (The exit towards the hotel is not easy to find). Women shouldn't go there on their own!
The rooms are reasonably sized, cleanliness was good. Prices are varying, we paid an average of 160€/room/night.
The anti-noise windows in the room are working well. However, be prepared for a high noise level from the busy streets on each side of the hotel in case you like fresh air and open the window.
The restaurant was terribly understaffed and we had to wait for more than 45 mins. for simple food choices (the food was good!). On top of it, one of our party who was ill the next day and didn't feel like leaving the room was declined room service (during daytime) and was told " we're hardly able to service our clients in the restaurant - how should we bring you some food upstairs?" - Unacceptable!
The rest of the staff was very friendly and helpful though.

  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fulgurator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 23, 2012

Aircon did not work. Shower water ran into room, clearly an old fault as carpets stained. They charge for wifi! In a hotel charging €200 per night! AND it did not work! Tried to complain and basically told to shove it. NEVER again, maybe not even that soon. I would rather sleep in my car. I received an email requesting I fill out a research questionnaire. I took the trouble to do it and was very specific in the appropriate section..all I got was a standard response, probably from a computer in Nigeria, again basically shove it. I can't believe they're still in business.

Stayed June 2012, traveled with friends
Helpful?
3 Thank Ray B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herzogenaurach, Germany
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 28, 2012

Very nice hotel - perfect for short visit in Paris. Big, clean rooms. Quite far from city center but easily accessible by RER (station 10 minutes walk) no need to change to get to Notre Dame Cathedral). No hotel parking but just across the street in the shopping mall there is an underground parking (ca 15€ for a day; note: a bit triocky to get in and out especially on Sundays!).
Very expensive breakfast but there are some snack bars in the shopping center (closed on Sundays).

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank t__w__71_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 13, 2012

Yes, the hotel is a little far from city cetner. But hardly takes 20 minute to get there by train. The station is about 0.5 kms away.

The rooms quite compared to Paris standard and at this price. The hotel has a very basic reception and breakfast area. The breakfast is little overpriced at 18 euro per person. We used to try cafe around hotel. The staff at the reception is very friendly and helpful.

All in all a good , comfortable courtyard. Great value for Money.

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SamirSanghavi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Paris Arcueil

Property: Courtyard Paris Arcueil
Address: 6 av du President Salvador Allende, 94110 Arcueil, France
Phone Number:
Location: France > Ile-de-France > Val-de-Marne > Arcueil
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Arcueil
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Courtyard Paris Arcueil 4*
Number of rooms: 170
Official Description (provided by the hotel):
The Courtyard Paris Arcueil is designed for the comfort of today's traveler, with spacious hotel rooms, modern furniture, fantastic beds, air conditioning, mini-fridge, safe and broadband internet. Enjoy a convenient access to Paris Orly and Paris Charles de Gaulle Roissy Airports by the RER B train (Laplace Station) and a direct connection to downtown Paris, France, with its world-famous shopping, attractions and museums. The multi-functional hotel lobby opens up onto the front desk, the Market and the business center. Connect to Internet anywhere in the hotel (for a fee) and enjoy free access to the fitness gym 24 hours a day. ... more   less 
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Also Known As:
Courtyard Paris Arcueil Hotel Arcueil

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