Reservations mean nothing here. After arriving at the hotel from a 9 hour drive we find out that a reservation of three weeks means nothing. We were walked to another property of theirs in Morehead City. We were not even given a comparable room. Five people in a two double room!
The beginning of our vacation was ruined by these jokers. The manager, Jackie Miller would not even have the courtesy to return a phone call.
Previous research showed that these same hotel has a history of walking guests. A wedding party at the hotel is why we lost our room but they blamed it on a reservation glitch in which our reservation drop out of the system while they were trying to place it back in, someone on-line got the room. The very same one we had booked for three weeks! And they said they could not change it. How's that for customer service a respect for honoring their promises! Stay away from this location and save yourself the grief!
- Official Description (provided by the hotel):
- The Hampton Inn & Suites Atlantic Beach in North Carolina is situated across the street from the Atlantic Ocean and adjacent to the Country Club of the Crystal Coast. The central location of the property makes this hotel the perfect place for work, play or both. The area is affectionately known as the "Crystal Coast" due to its miles of sparkling, crystalline waters and white sandy beaches. We're one of the few south facing beaches along the east coast, which sets the stage to spectacular sunrises and sunsets over the Atlantic Ocean.Everything you can possibly want out of a seaside vacation is here. The waters are full of fish, dolphins and other sea critters just waiting to be caught and explored. Pine Knoll Shores Hotel are also convenient to several historic towns and cities, museums and outdoor activities. While you're here you can also tour the fully restored Civil War Fort Macon, the NC Aquarium at Pine Knoll Shores and Historic Beaufort and New Bern, NC. The Hampton Inn & Suites Atlantic Beach is four- stories and boast 109 well-appointed over-sized rooms. Tucked behind native Live Oaks, the property and guests can't be easily seen by passerby's. Each room features either one king or two double beds. Included in all rooms is a sleeper sofa, microwave oven, refrigerator, coffee maker, wet bar and work desk. The hotel also includes all the amenities and quality you've come to expect from Hampton, such as complimentary On the House® hot breakfast, complimentary high-speed internet access, complimentary local calls and no surcharge when using a calling card, complimentary premium movie channel and many other extras. Also, for our guest convenience we have an outdoor pool, fully-equipped on-site exercise room, business center and Suite Shop for those late night snack attacks. So come and enjoy the Hampton Inn & Suites Atlantic Beach and see and experience all we have to offer. We love having you here at the Hampton Inn & Suites Atlantic Beach in North Carolina! ... more less
- Reservation Options:
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- Also Known As:
- Hampton Inn & Suites Atlantic Beach Hotel Pine Knoll Shores
- Hampton Inn And Suites Atlantic Beach
- Hampton Inn Atlantic Beach
- Amerisuites Indian Beach
- Indian Beach Amerisuites