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Ko Yao Noi
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Traveler rating
577
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Reviewed 4 weeks ago via mobile

After reading a few negative reviews I must admit to being a little worried about our very affordable holiday. We have had the most relaxing & easy holiday imaginable. Our biggest daily decision was whether to lounge by the beautifully cool swimming pool or under the equally beautiful palm trees on the beach. The activities, especially the Batik painting, are well organised & run. The yoga is also a must, the ocean view, fantastic instructor and all the many sounds (and visits) of nature made it a truly memorable experience.
The only downside is that the massages are a little more expensive than home, but still well worth the indulgence.
The staff are all exceptional, the food fantastic & the 4 happy hours a day mean the cocktails are very affordable.
The rooms give a truly Thai experience with very high thatched ceilings, mosquito nets over the bed but with the comfort of air conditioning if needed. I loved the swing chair on the balcony.
Also loved seeing the local wildlife, not surprising as the resort is on the edge of the stunning rainforest.
I appreciate that the majority of the staff are from the local island community & very professional yet friendly.
We would definitely return.

Date of stay: September 2019
Trip type: Traveled as a couple
Thank Adventurerkristen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParadiseKY, General Manager at Paradise KohYao, responded to this reviewResponded 3 weeks ago

Dear Guests,
Many thanks for choosing to stay with us at the Paradise Koh Yao and for taking the time to share your feedback.
I was delighted to read that you enjoyed your stay and thank you for your very kind comments about the property and our team. It was great to see you enjoyed all our facilities.
I hope we will have the pleasure of welcoming you back on your next visit to Paradise Koh Yao.

With Kind Regards,
Marc Landgraf
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

There is a real art in doing nothing. It doesn’t come easy when life is always so busy. That’s why Paradise Koh Yao is such a great place. It almost forces you to slow down and relax.

It’s not the newest resort - bed certainly needs an upgrade but we enjoyed our stay.

Meals and drinks can be expensive so we decided to have a huge breakfast (plenty of choice) skip lunch and enjoy a shared dinner.

There are 4 happy hours so you shouldn’t have to pay full price for drinks.

Staff are extremely friendly and helpful- nothing was ever a problem.

You can always find faults in any holiday resort but we prefer to look at the positives

Date of stay: September 2019
    • Value
    • Location
    • Service
Thank Tony B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParadiseKY, General Manager at Paradise KohYao, responded to this reviewResponded 3 weeks ago

Dear Guests,

Thank you for choosing Paradise Koh Yao as your place for a break It was a pleasure welcoming you and we are delighted to read about your impressions of your visit.

We hope we will have the pleasure of a return visit to Paradise Koh Yao very soon and we look forward to your next stay with us.

With Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

While the hotel is pleasant enough you should know it is right at the North Tip of the island with no shops, bars or restaurants anywhere near. You are basically trapped there for the duration of your stay. The onsite catering is mediocre at best and very expensive. You get better, certainly more authentic Thai food at Tesco Lotus food Hall for 1/4 of the price. Drinks are shockingly expensive, even soft drinks are marked up 1000%!
Although there is a longish beach all the sun beds are concentrated in one area making it seem very cramped and not at all private. The swimming pool is small, only a handful of sun beds and the water makes your eyes sting.
Staff aren't up to much. At check in the receptionist ignored me completely and only talked to my Thai wife. Quite rude I thought.
The boat schedule doesn't make much sense. You would think they would synchronise with check in/out times but they don't. This means you arrive at 12 noon and have to wait around 2 hours before you get a room. On check out you can either leave on the 09:30 boat, i.e. 2 1/2 hours early or check out at noon and wait for 3 hours for the ride back to the mainland.

Date of stay: September 2019
Trip type: Traveled as a couple
Thank spacemonkey2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParadiseKY, General Manager at Paradise KohYao, responded to this reviewResponded 3 weeks ago

Dear Guests,


Thank you for being our guest and for your feedback about your recent stay at Paradise Koh Yao

Your various comments have been noted and were discussed with the respective department heads.


Sincerely Yours.

Marc Landgraf
General Manager

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Reviewed 4 weeks ago via mobile

This hide away gem of Paradise Boutique resort is breathtaking. Hidden amongst limestone cliffs and jungle with pristine water and sand.The low key atmosphere setting with hammocks swinging between the shaded trees. The open bars sitting around on bean bags watching the sun go down with a cocktail. If your looking for pure relaxation added with wonderful staff, scrumptious food, good spa, this is the place for you. The jungle so close is a good spot for a walk. The base room was spacious, clean and had a great swing seat to enjoy reading a book.
Highly recommend Paradise and defiantly want to return.

Date of stay: September 2019
Trip type: Traveled solo
Thank chuckyMtGambier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParadiseKY, General Manager at Paradise KohYao, responded to this reviewResponded 3 weeks ago

Dear Guests,

Thank you for choosing Paradise Koh Yao as your place for a break It was a pleasure welcoming you and we are delighted to read about your impressions of your visit.

We hope we will have the pleasure of a return visit to Paradise Koh Yao very soon and we look forward to your next stay with us.

With Kind Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 15, 2019

During our stay, X000 Euros worth of Jewelry disappeared from our room. Because we noticed the incident just after the checkout and just before leaving to the airport, we notified the hotel by email just 2 hours after leaving the premises. We received an insulting reply. The general manager questioned our honesty in a very straight forward way. His response contained series of inaccurate facts aiming at proving that were dishonest people and that our allegations could not be trusted. This response is all the more surprising as we had were not asking for any compensation (as we had not put the jewelry in the safe). We just though that notifying the hotel of the incident was the right thing to do. It was not This totally ruined the memory of our stay.

Date of stay: September 2019
    • Service
Thank ludovicdufetel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParadiseKY, General Manager at Paradise KohYao, responded to this reviewResponded 3 weeks ago

Dear Guests,
thank you for your note and i do not think my email to you has been insulting but just giving facts that we do not have proper evidence that one of our team member has stolen your jewelry as mentioned by you and also questioning the fact that you raised the issue 2 hours after leaving the premises which came as a surprise to us
Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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