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“Nice place, will come back!”
Review of Medina Palms

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Medina Palms
Ranked #2 of 26 Hotels in Watamu
Certificate of Excellence
Mombasa
Level Contributor
119 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Nice place, will come back!”
Reviewed April 21, 2014

Just got back from 3 nights in suite number 32, it was a great relaxing easter weekend. We enjoyed the superb hospitality. Highly recommended to people who are looking for a relaxing break. Gilbert and Ashraf were very hospitable to us and made sure we were comfortable through our stay.

Room Tip: Rooms on ground floor are good if you are with children, if you are travelling as a couple the rooms...
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ASHMombasa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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318 reviews from our community

Traveler rating
    264
    40
    9
    4
    1
See reviews for
122
89
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
London, United Kingdom
1 review
Reviewed April 21, 2014

We stayed at Medina albeit for one night only. Excellent accommodation - the penthouse was fantastic. I wish I could have bought it ! Dinner was good but rather limited menu (early days).
I wish there was a way to stop being hassled by the beach boys though - gets wearing after a while.

The staff were superb and very keen to assist and make the place.
Max the GM always around - great help.

The formula is right Nigel and team

Room Tip: Go for the beach vilas or penthouses
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hadi m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed April 19, 2014 via mobile

Am writing this review whilst still at the resort. Kudos to Gilbert and his team from reception to pool attendants to housekeeping. Excellent food. beautiful decor comfortable beds. Cannot find a fault. Keep it up

Stayed April 2014, traveled with friends
Helpful?
1 Thank Jdshahke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 13, 2014 via mobile

Hi Sophia,


I would like to extend a special note to you, Gilbert, Norbert and the very noble Everylne who served us all our meals and was always on time and paid attention to detail. Her colleague Winnie was very kind and charming. A divine team for sure!!!!


From our last minute booking done early Friday morning to all the bill ammendments that Norbert selflessly amended to getting breakfast always on time and how we requested.


My spa treatment was amazing! I think his name was Evanson. For my first time male therapist it was excellent and very professional.


The cleaning ladies were darlings and very kind. 


The maintenance team too when our dstv did not work was sorted in 10minutes max.


In summary from what ended up being a one night stay ended up to be 3 nights four days ans if it waa not for you, Norbert and the rest of the team I am not sure if this would have been the case. Falling sick for me and now with no voice Everlyne made sure medicines were gotten for me and delivered within the hour.


The pool team were excellent too and to be honest our penthouse apartment was so beautiful we only left like once as were in the jacuuzi always... 


We even recommended to our friends to have a birthday breakfast on the beach on Saturday morning and they had an amazing time. All this on short notice you were able to make sure it all happened and meticulously not just your ordinary.


For sure it was a 7 star experience for us and a must to come back. God Bless you and your team and please extend my note to those not copied on this email.


Lorraine





Stayed April 2014, traveled with friends
Helpful?
1 Thank Ciku K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
2 reviews
Reviewed April 10, 2014

From the moment we were welcomed into the hotel, i knew that there was something very unique about Medina Palms. The staff are very friendly and were always eager to help. I am already planning my trip back :)

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank diGTized
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 9, 2014

Spectacular views of the Watamu beach and the Indian Ocean from the Infinity pool.
You'll love the barbecue at dinner on Wednesdays at the poolside! Excellent service, from the reception to the room service. I will be back! definitely :)

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pratsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kajiado
1 review
Reviewed April 6, 2014

Our apartment was no.32 and we enjoyed everything,the food,the service,the big four poster bed,the pools,our kindhearted house keeper erick who kept everything in our house clean and sparkling and most of all the ocean breeze.medina palms is the place to be anytime.we can't wait to come back.ann and alex


  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank perpeti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Medina Palms

Property: Medina Palms
Address: Plot No. 2 - Mida Creek Road | P.O. Box 18 - Watamu, Watamu 80202, Kenya
Phone Number:
Location: Kenya > Coast Province > Watamu
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 26 Hotels in Watamu
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Medina Palms 4.5*
Number of rooms: 40
Official Description (provided by the hotel):
Medina Palms is perfectly situated on the powder white sand beach of the Indian Ocean in Watamu, Kenya. This ground breaking hotel offers a range of luxury suites and villas, with views over tropical gardens and pools, tree top level penthouses with inner courtyards, and magnificent beach front villas. The hotel offers fine dining at our signature Amandina Restaurant, the sophisticated Long Bar and Star Lounge, as well as our tropical coffee garden. On site facilities includes Tribe Watersports Centre, a fitness studio, the luxury Sakina Ocean Spa offering 5 treatment rooms, state of the art conference facilities and a choice of exclusive spaces for meetings and weddings. ... more   less 
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