Booked here through Expedia to get a decent enough rate of $125 per superior double. This is a “soft” inclusive resort which means that all food and non-alcoholic beverages are included while alcohol is extra. We had a lot of issues trying to figure this out before booking as Expedia didn't know and we were unable to find a contact number for the resort. Turns out, it's because this place has just changed management in the last couple months that there seems a lack of information about it online.
We arrived to realize that the place was deserted. There were 20 guests in a resort with a 350 person capacity. So unfortunately, a lot of my views may not be applicable if you come when its full. However, if you do get a chance to come, come sooner before it gets to be too popular or off-season (we were there in Sept) as it was an amazing resort and definitely the best inclusive-resort I've been to. For the 20 guests, there were over 50 staff taking care of us.
The resort looks out over the ocean with access to the beach on the far end. There are two pool areas, one on each side of the resort, each with their own bar. There were a huge number of pool chairs and areas to relax although if this place was at full capacity it would probably be an issue like many resorts. The restaurant served great food with lots of selection. Definite emphasis on Italian food which was fine by us. Always pastas, pizzas available. Beer was a little pricey compared to elsewhere in Kenya but wasn't exorbitant (300Ksh vs 120Ksh at a grocery store). The superior rooms were large and bright with floor to ceiling views facing the ocean. TV had a variety of channels, a couple in English but not full satellite. Bed was super comfortable and all the furniture was very obviously brand new. If the rooms had included a couple little luxuries it would have brought the resort from a 4* to a 5* in our mind (like having bath robes). Also, we were very disappointed that the water never became hot despite assurances from the front desk that it should be. Otherwise, we never had any issues or problems during our two night stay.
All the staff were incredibly friendly and went out of their way to take care of us. Everything was kept spotless. The animation team were nice, trying to get the few guests that were there involved in the various activities. The one night with an acrobatic group was amazing! We wanted to extend our stay a third night but the management was unwilling to offer the same rate as we would have gotten from booking through Expedia for 3 nights. So, we left. Overall, a great stay and we would highly recommend it, especially if coming when it's not very busy and you have the entire place to yourself.
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- Also Known As:
- Ora Resort Watamu Bay Hotel Watamu