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“Great service and good location in Thane”

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Fortune Park LakeCity
Ranked #1 of 28 Hotels in Thane
Certificate of Excellence
Bengaluru, India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great service and good location in Thane”
4 of 5 bubbles Reviewed July 1, 2013

I have stayed in this hotel long enough (23 days) to provide an in depth review about this hotel. The experience has been "exceptional" to define it in one word!!

Service - This is the biggest plus point of this hotel. All members of the staff are dedicated to make your stay a comfortable one. Special mention to the housekeeping and room service staff for their ready to help attitude.

Food - The purely vegetarian restaurant "Rainbow" serves the best Indian vegetarian food I have had at any of the Fortune restaurants. The breakfast is great with a wide variety of options and of course the service here is outstanding too.

Cleanliness and Quality of rooms - The rooms are good and each has a good view through the bay windows of the Eastern Express Highway. The hotel is very well maintained.

Location - The location is quite good, keeping in mind that you are in Thane. Korum mall is about 1 KM away. A new and very big mall is opening up right next door to the hotel and this will be a big plus for people to spend their evenings when travelling for work or with family.

Few downsides - Hot water was not available throughout the day, towels were quite worn out and check-in was delayed due to non availability of room even at 2 PM.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PiyushKedz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abhinav K, General Manager at Fortune Park LakeCity, responded to this review, July 2, 2013
Dear Mr Kedia,

At the outset, I would like to thank you for giving us the opportunity of hosting you at Fortune Park LakeCity, Thane.

We appreciate you spending the time to share your experiences with us and shall surely share your kind words with the team. We pride ourselves in offering a personal and instinctive service, and a sensory – rich environment that evokes a feeling of tranquility and well-being, nourishing your soul within an emeging city like Thane.

We look forward to welcoming you back to Fortune Park LakeCity in the near future.

Warm regards.

Abhinav Kapoor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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165 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Mumbai (Bombay), India
Level Contributor
5 reviews
4 of 5 bubbles Reviewed June 24, 2013

the hotel has a very nice veg restaurant in the name of RAINBOW which serves a very designer type of veg dishes in buffet format, a very nice place to dine with a relaxing atmosphere and a very attentive staff.

  • Stayed June 2013, traveled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
Thank sanjay541
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abhinav K, General Manager at Fortune Park LakeCity, responded to this review, July 1, 2013
Dear Guest,

At the outset, I would like to thank you for giving us the opportunity of hosting you at 'Rainbow' at Fortune Park Lakecity, Thane.

I am pleased to know that you were satisfied with your experience of our services and facilities and am happy that we were able to meet your expectations. I have shared your feedback with my team members and your words of appreciation will encourage us to strive for excellence always.

At Fortune Park Lakecity, it is our constant endeavor to provide you with high standards of personalized service and efficiency.

I look forward to meeting you during your next visit to Fortune Park Lakecity and would be delighted to assist you with any requirement.

Warm regards.

Abhinav Kapoor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyderabad, India
1 review
4 of 5 bubbles Reviewed May 27, 2013

I had stayed for almost a week. The overall hotel service and the room ambience was very good. The cleanliness and maintainence of the room is very much appreciated. As for the food, the breakfast and the dinner buffet gets boring with the same dishes. The variety needs to be improvised. For a vegeterian hotel, the hygiene and quality of food taste definitely fills your appetite. Would recommend this place to anyone heading up to Thane for a short stay.

Room Tip: Its important that you inform about your checkout the night before or just before your breakfast. El...
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vinoth K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abhinav K, General Manager at Fortune Park LakeCity, responded to this review, May 29, 2013
Dear Guest,

At the outset, I would like to thank you for giving us the opportunity of hosting you at Fortune Park LakeCity, Thane.

We appreciate you spending the time to share your experiences with us and shall surely share your kind words with the team. We pride ourselves in offering a personal and instinctive service, and a sensory – rich environment that evokes a feeling of tranquility and well-being, nourishing your soul within an emeging city like Thane.

We look forward to welcoming you back to Fortune Park LakeCity in the near future.

Warm regards.

Abhinav Kapoor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
chennai
Level Contributor
73 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed May 12, 2013

Any time i come to THANE i stay in this hotel , It is very neat , cosy. This is one of the best Fortune Hotel in term of Cleanliness . Had a quite and peaceful stay everytime.
Breakfast buffet spread is Just ok , i dont see any other glitches in this hotel

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank karthikjoshii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abhinav K, General Manager at Fortune Park LakeCity, responded to this review, May 19, 2013
Dear Guest,

At the outset, I would like to thank you for giving us the opportunity of hosting you at Fortune Park Lakecity, Thane.

I am pleased to know that you were satisfied with your experience of our services and facilities and am happy that we were able to meet your expectations. I have shared your feedback with my team members and your words of appreciation will encourage us to strive for excellence always.

At Fortune Park Lakecity, it is our constant endeavor to provide you with high standards of personalized service and efficiency.

I look forward to meeting you on your next visit to Fortune Park Lakecity and would be delighted to assist you with any requirement.

Warm regards.

Abhinav Kapoor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore
1 review
4 of 5 bubbles Reviewed May 3, 2013

Just stayed for few hours, hence couldn't completely gauge and assess the aspects. Looks like vegeism is promoted in this hotel as the menu had only veg dishes in it. Even egg is not served in the restaurant, but served only in the rooms.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ThaneStay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abhinav K, General Manager at Fortune Park LakeCity, responded to this review, May 9, 2013
Dear Guest,

At the outset, I would like to thank you for giving us the opportunity of hosting you at Fortune Park Lakecity, Thane.

I am pleased to know that you were satisfied with your experience of our services and facilities and am happy that we were able to meet your expectations. I have shared your feedback with my team members and your words of appreciation will encourage us to strive for excellence always.

At Fortune Park Lakecity, it is our constant endeavor to provide you with high standards of personalized service and efficiency.

I look forward to meeting you on your next visit to Fortune Park Lakecity and would be delighted to assist you with any requirement.

Warm regards.

Abhinav Kapoor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
1 review
5 of 5 bubbles Reviewed April 23, 2013

I stayed at this property on two occasions. I found absolutely nothing to criticise and I have a lot to recommend. Amenities and rooms are good ambience very pleasant and the staff go out of their way to make you comfortable anticipating your needs. I would highly recommend this property.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sumita m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abhinav K, General Manager at Fortune Park LakeCity, responded to this review, April 25, 2013
Dear Guest,

At the outset, I would like to thank you for giving us the opportunity of hosting you at Fortune Park LakeCity, Thane.

We appreciate you spending the time to share your experiences with us and shall surely share your kind words with the team. We pride ourselves in offering a personal and instinctive service, and a sensory – rich environment that evokes a feeling of tranquility and well-being, nourishing your soul within an emeging city like Thane.

We look forward to welcoming you back to Fortune Park LakeCity in the near future.

Warm regards.

Abhinav Kapoor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
India
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed April 5, 2013

Hi.
This is an excellent value for money hotel in Thane. Since we had to move around in Thane only, we settled in for this hotel. The service is exceptional, the hotel very clean and comfortable. We checked in on the day of 'Holi' and got some of the best traditional treats to eat. The buffet spreads in general are lavish and yummy but vegetarian only which was okay by us. Also, there is no booze available though you can bring in yours. They were extremely sensitive towards my special needs son. This was our third time here and it is getting better and better every visit. It has become our home in Thane.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gs_travels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abhinav K, General Manager at Fortune Park LakeCity, responded to this review, April 7, 2013
Dear Guest,

At the outset, I would like to thank you for giving us the opportunity of hosting you at Fortune Park LakeCity, Thane.

We appreciate you spending the time to share your experiences with us and shall surely share your kind words with the team. We pride ourselves in offering a personal and instinctive service, and a sensory – rich environment that evokes a feeling of tranquility and well-being, nourishing your soul within an emeging city like Thane.

We look forward to welcoming you back to Fortune Park LakeCity in the near future.

Warm regards.

Abhinav Kapoor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fortune Park LakeCity

Property: Fortune Park LakeCity
Address: Eastern Express Highway, Near Jupiter Medi - Park | Service Road, Thane 400604, India
Location: India > Maharashtra > Thane
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 28 Hotels in Thane
Price Range (Based on Average Rates): $
Hotel Class:4 star — Fortune Park LakeCity 4*
Number of rooms: 58
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