I have stayed in this hotel long enough (23 days) to provide an in depth review about this hotel. The experience has been "exceptional" to define it in one word!!
Service - This is the biggest plus point of this hotel. All members of the staff are dedicated to make your stay a comfortable one. Special mention to the housekeeping and room service staff for their ready to help attitude.
Food - The purely vegetarian restaurant "Rainbow" serves the best Indian vegetarian food I have had at any of the Fortune restaurants. The breakfast is great with a wide variety of options and of course the service here is outstanding too.
Cleanliness and Quality of rooms - The rooms are good and each has a good view through the bay windows of the Eastern Express Highway. The hotel is very well maintained.
Location - The location is quite good, keeping in mind that you are in Thane. Korum mall is about 1 KM away. A new and very big mall is opening up right next door to the hotel and this will be a big plus for people to spend their evenings when travelling for work or with family.
Few downsides - Hot water was not available throughout the day, towels were quite worn out and check-in was delayed due to non availability of room even at 2 PM.
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