We had booked the suite in advance. I suggest you speak with Joseph Dafadar, their manager, to discuss best buy rates and close the deal. We traveled from Shirdi to Thane, arrived at 7:30 PM. As we had booked in advance, our check-in was smooth. The suite is very spacious, with a good view to the world outside. We stayed up till 1:00 AM looking out of the window and again at around 7 AM to catch the view. It helped us feel the pace of Thane - a sub-urb of Mumbai. As we had to go out to a attend a family engagement, requested Hotel to check luggage out and keep in their cloak room. They were very helpful. Joseph extended our check-out time from their usual 10:00 AM to around 1:00 PM, with zero top-up charges!!
Did not use room service, so have nothing to comment about it. Hotel staff were courteous and helpful. Restaurant was a let down. Ambience and quality and variety in breakfast has a lot of room for improvement.
Pros: Proximity to highway. Nice suite. Good view.
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