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“Nice food but need improvement in service”

Resort Seafood Restaurant
Cuisines: Chinese, Malaysian, Seafood
Restaurant details
Singapore
Level Contributor
83 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
“Nice food but need improvement in service”
Reviewed February 22, 2014

Newly open in 2014. The food is great. For patrons who used to dine in formerly Lake View Restaurant at First World the taste is compatible. Our favourite is the corn and seafood bisque and sauna prawns. Missed this dishes when Lake view cease operation a few years back. However the service needs improvement.

We were shown to our table and thats it. Need to catch their attention for a menu. Caught the attention of a manager (elderly lady). She nodded as she was busy being attentive a particular table and we were forgotten.

Rather annoying to be kept waiting as they are not short of staff. All seems to be busy when is not even crowded. The bill is approx Rm 150 for 1 soup and 3 dishes.

As we enjoyed the food we went for lunch the next day. Similarly like dinner no service until Ms Apple Tan came on duty. Her simple approach and smile makes our day. She even make an effort to promote the desserts available. On top of it she also check if we are member as there is a 20% discount for lunch.

Felt that as the restaurant is new they should go the extra mile in their service to all customers and not just to specific patrons.

Being a seafood person we will still dine at this place and hopefully they will show improvement in their service level.





  • Visited February 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank LeeTina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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18 reviews from our community

Visitor rating
    4
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    2
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Indonesian first
  • Thai first
  • Any
English first

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