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“Terrible Experience of staying at the Resort Hotel ,Genting Highland”

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Resort Hotel Genting Highlands
Ranked #2 of 10 Hotels in Genting Highlands
A TripAdvisor Member
Gurgaon, India
118
Reviewed June 20, 2006

Date : 12/06/06
Resort Hotel,Genting Highland
My Family and me stayed for one night at the Resort Hotel and this one night has changed the way I would ever view Malaysia.
On the night of 12/06 at about 2.30 in the night some body broke into the room were my son and neice were sleeping.
By the time they realised that some body was in the room and got up this person ran out and disapperaed.
We immediately raised an alarm but the response of the hotel staff was absolutely pathetic as instead of comforting and putting the security to chase the thief they started arguing with us on,giving the thief time to vanish.
We reported a loss of about $ 2800 + I pod+Mobile phone but the hotel staff's casual attitude and reluctance to initiate police action was completely un imginable and strange.
Next morning we with the help of some local friend from KL managed to go to the police station and that is were the whole thing is pending......
All in all the holiday was completely ruined,family was distured and the attitude of the hotel staff was completely unimginable..........

  • Stayed: June 2006
    • Rooms
    • Cleanliness
    • Service
18  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed March 18, 2017 via mobile
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Stayed: March 2017, traveled with friends
Thank Chia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2017
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Room Tip: Masa check in minta facing Kuala Lumpur view untuk view yang cantik
  • Stayed: January 2017, traveled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank brandon1633
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 27, 2016
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  • Stayed: October 2016, traveled with friends
    • Location
    • Cleanliness
    • Service
Thank DiaNiie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 17, 2016 via mobile
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Stayed: October 2016, traveled as a couple
1  Thank yennyrajak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 15, 2016
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  • Stayed: November 2015, traveled with friends
    • Service
Thank Supattamas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2016
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  • Stayed: April 2016, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Saarah N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Resort Hotel Genting Highlands

Address: Genting Highlands Resort, Genting Highlands 69000, Malaysia
Location: Malaysia > Pahang > Genting Highlands
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #2 of 10 Hotels in Genting Highlands
Price Range: $19 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Resort Hotel Genting Highlands 4*
Number of rooms: 836
Official Description (provided by the hotel):
Resort Hotel projects a sense of freshness with its bright and stylish modern decor. Set amidst the cool comfort and majestic landscape, this hotel also offers a wide range of amenities and facilities, both for business and leisure. ... more   less 
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Also Known As:
Hotel Genting Highlands
Genting Highlands Hotel

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