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“Big and nice room”

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Resort Hotel Genting Highlands
Ranked #2 of 11 Hotels in Genting Highlands
Reviewed September 24, 2013

Checkin service slow as we arrive almost 4pm till need to wait for the room to ready but the room no problem big and clean GOOD!!The sad thing is no wifi in room :( can only access in lobby area.Coffee bean at lobby area

  • Stayed: September 2013, traveled as a couple
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1  Thank Wong P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed September 11, 2013

Stayed over here over the weekend which is the start of Singapore school holidays. Not many children seen as compared with my previous visits. Maybe due to the closure of the outdoor theme park which Genting plan to build 20th Century theme park to be completed in 2016.
However, the indoor theme park is still operational.

Standard check-in is 3 pm but allowed to check in at 11 am as we arrived there very early. Room allotment is based on queue number. Room allocation system seems very orderly. If you register with your hand phone number, the system will message you when your room is available. Meanwhile you can roam around the resort. No unnecessary queuing and wasting of valuable holiday time.

The Resort Café on level 2 is under renovation to be completed end of the year. So you have your meals elsewhere.

Room Tip: choose higher floor, valley facing for better view. On clear night, you can see glittering lights of...
See more room tips
  • Stayed: September 2013, traveled as a couple
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1  Thank new88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 10, 2013

Went there with a friend and the stay was great. The room is spacious and come with a safe to keep our valuable belongings. On top of that, the hotel is very near to casino and also there's a coffee bean at the lobby which is great for coffee lovers. Went to the restaurant Coffee Terrace for buffet lunch and kinda disappointed with the variety of food available in the restaurant.

  • Stayed: July 2013, traveled with friends
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2  Thank ChinMalaysia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2013

8 Sept. Currently staying in this hotel for the last day of my tour and felt really pissed. Today then we knew that we are given a smoking floor when we emphasized 2 times upon check-in that we need a non-smoking room when we have 2 young children. There happens to be 2 chain smokers who
smoke non stop at the corridor and we are forced to inhale the smoke. When we call the reception, they offer to change room but it is now 10pm, unless they help to shift all our stuff down.We have 3 rooms here and I think also due to the reception's fault and stupidity, my mom and uncle keep being locked out after daily checkout timing. I ought to have our health checked after this stay and bill the damage to the hotel.

  • Stayed: September 2013
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4  Thank xtrime-kt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

A very unique experience. Much different from other hotels. It is something one must experience once in a lifetime. It is a lively place 24 hours a day. It has a fantastic view and the surroundings are fabulous. We thoroughly enjoyed the stay.

  • Stayed: May 2013
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1  Thank MumbaiAshok123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2013

Stayed 2 nights at the resort hotel. Room size is ok and the room is clean. Not as crowded as 1st World Plaza and Genting Highland. The room does not have aircon but it is not a necessity to have one as it is cooling in Genting.
The only problem I have is there is no clear TV english movie channels programms. It might be due to poor reception.

Tips:
Recommended to buy breakfast voucher from the reception. It is cheaper. For cheaper local food, take the lift to B5. There is a canteen and the food is reasonable ok and price is cheapest that I found in Genting.

  • Stayed: August 2013, traveled as a couple
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Thank yawn17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2013

Genting is a place to have fun and not crib about the place you are living, so much so when you are staying for a day or two. You become so tired after having endless fun that you dont bother about how the place is. Obv the hotel is decent and clean if not 5 stars. Best thing is its next door to theme park, you can literally walk into the park from the hotel. You can shop, you can enjoy coffee at starbucks and other famous joints ..so many rides and shows within the hotel floors which are magnificent. Awesome experience but yes hotel is just average but again its clean, fully operational and fun place..

Room Tip: take rooms overlooking the theme park, its so damn beautiful
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  • Stayed: September 2012, traveled as a couple
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1  Thank himani2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Resort Hotel Genting Highlands

Address: Genting Highlands Resort, Genting Highlands 69000, Malaysia
Location: Malaysia > Pahang > Genting Highlands
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #2 of 11 Hotels in Genting Highlands
Price Range: $18 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Resort Hotel Genting Highlands 3*
Number of rooms: 836
Official Description (provided by the hotel):
Resort Hotel projects a sense of freshness with its bright and stylish modern decor. Set amidst the cool comfort and majestic landscape, this hotel also offers a wide range of amenities and facilities, both for business and leisure. ... more   less 
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Also Known As:
Hotel Genting Highlands
Genting Highlands Hotel

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