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“01-03 july 2013 - First world Hotel - Delux Rooms”
Review of First World Hotel

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First World Hotel
Ranked #5 of 11 Hotels in Genting Highlands
Reviewed July 2, 2013

First World Hotel Genting. Expected a lot but wasnt satisfied with the service.
# First too much time loss in check in due to long ques.
# Aircon not in any of the rooms.
# No Bell Boys to pick up your luggage. You have to carry your own stuffs. Which i find most disgusting in all my trips.
# No room service at all.
# No room entertainment as there is not a single good channel to watch in tv.


# Check out is easy due to auto key submission machines.
# Room service good and clean

I wish they would have been more better in this few qualities as i expected more from them before i book my room with them. Also they really need to hire more bell boys to give service to people. As there is thousands of tourist travelling every mins in there hotel. Rest of the service is ok.

Room Tip: just carry small bag packs otherwise you will be in trouble like me picking up your own luggage and...
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  • Stayed: July 2013, traveled as a couple
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1  Thank iqchy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,598 - 1,604 of 2,927 reviews

Reviewed June 30, 2013

Stayed here for one night, reserved the room thru Agoda. Hassle-free check in, 2 minutes only since we used the self-check in kiosk. Even tough the room quite small, but it was suprisingly clean.. Equipped with 2 single bed, small tv, small refrigerator, safe box, kettle and hair dryer. They also provide basic toiletries such as shampoo + shower gel and shower cap. Vey near to shopping area and theme park. The toilet was clean too. The only thing is, it was really busy and crowded during weekends..But overall we have so much fun here for a short weekend trip!

  • Stayed: June 2013, traveled as a couple
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Thank Nourhasni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 30, 2013

Whether is weekday or weekend, Genting Highlands is always crowded with locals & tourist. So it is a clever idea to have many kiosks machines at the lobby for self check in or check out, at the same time there is always enough staff around to assist. So we had no problem when checking in, the machine prints out full details of your room number & key cards too.

Room is very clean with basic amenities but pretty small & the windows are facing the other blocks, so the curtains had to be drawn at all times for privacy. Do not expect to have any nice view. Rooms at 25 & 26 levels in Tower2 are non-smoking floors which is good.

  • Stayed: June 2013, traveled as a couple
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Thank ongtay11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2013

After walking into the hotel we could see a huge crowd waiting to check-in. Housing more than 6000 rooms, it was a huge complex. We were lucky that there were separate check-in counters for World club rooms. We were a family of 4 people, hence requested for either inter connected rooms or side by side rooms. After lots of efforts he could give side by side rooms. World club rooms were quite spacious and comfortable. We were given our rooms on the 24th floor from where we could see clouds outside the glass windows. We were tempted to crack open the windows and take in the clouds. Breakfast was on the same floor but without any vegetarian option . However we were guided to first world cafe on the third floor with Indian vegetarian section. Vegetarian food was quite spread out and contained variety of vegetarian items. However it lacked certain cleanliness and we had to ask the waiter to clean the leftovers on the table. Indoor theme park was within first world hotel and lots of entertainment options were there which included Snow world. Freeze 2 was a very good show which was in the genting hotel for which we had to cross several escalators to reach there. Also skyway was from genting hotel. The good thing was that you can book your luggage for skyway at first world hotel itself. Overall it was a fun filled stay.

Room Tip: Rooms at higher floor give a good view to outdoor theme park and also the clouds.
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  • Stayed: June 2013, traveled with family
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Thank deepakag14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2013

We stayed in Genting for 2nights..when u enter the First World Hotel it feels as if u've come to a different world altogether. There are a huge no. of counters for check-in which was quick for us. We chose a room with a valley view. The room was not very big, but it was clean n had all basic amenities. The view from the room was amazing..just clouds n mountains everywhere.
The Outdoor as well as the Indoor Theme Park are just at a hand's distance from the hotel. And what to say about the First World Plaza..none can stop raving about it once u have been there!
The food at the First World Café was nice. There was a great variety of veg as well as non-veg food. We had a great fun time staying here..value for money!!!

Room Tip: Choose a room high up in the hotel with a valley view!
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  • Stayed: February 2013, traveled as a couple
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2  Thank Aditi241155
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 28, 2013

Bad move on our part, we made reservations to get to Genting on the same day we arrived in KL. Arrived at like 7.30 am. We took the Express train to KL Sentral and after going round and round found the genting counter. It wouldnt have been hard if we were light travelers. But we were traveling for 8 days and packed for 10 days and with a 2 year old. we got to the hotel at 1.30pm, but reached our room at 3pm. The room was tiny. no space for a bag. horrible lil rooms. I cant say much for service cos we encountered NO staff! I wouldnt go back!

Room Tip: Go for Super deluxe or higher!
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  • Stayed: June 2013, traveled with family
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1  Thank ShamiaC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 26, 2013

With over than 6000 rooms in a hotel building, First World hotel was a well managed hotel.. We stayed for many times in these hotel, and the service is upon standard.. the Check in time was just amazing.. where I can check in just thru the check in Kiosk.. where it only take me not more than 5 minutes... in less than 5 minutes, I can get my room key, and directly go to my room...
this is just an amazing technology....
the room was small, but clean, well maintained, and comfortable....
With another access to the casino near tower 2, our hotel tower are now more comfortable. we can go to thru to the casino and go anywhere from there, without having to go to the hotel main lobby area....

Room Tip: we were staying at the 28th floor, which I think is good - cooler
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  • Stayed: June 2013, traveled as a couple
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1  Thank Budisantoso K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about First World Hotel

Address: Resorts World Genting, Genting Highlands 69000, Malaysia
Phone Number:
Location: Malaysia > Pahang > Genting Highlands
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service
Hotel Style:
Ranked #5 of 11 Hotels in Genting Highlands
Price Range: $18 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — First World Hotel 3*
Number of rooms: 7351
Official Description (provided by the hotel):
The world's largest hotel First World Hotel is adjoined to the First World Plaza, which boasts 500,000 sq feet of indoor theme park, shopping centre and food galore. A lush, grand tropical rainforest greets guests at the main entrance of the First World Hotel, followed by a spacious Spanish courtyard lobby. All rooms are comfortably furnished with modern amenities. ... more   less 
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Also Known As:
1st World Hotel
First World Genting Highlands
Hotel First World

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