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“Good hotel”
4 of 5 bubbles Review of Awana Hotel

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Awana Hotel
Ranked #5 of 10 Hotels in Genting Highlands
New Delhi, India
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Good hotel”
4 of 5 bubbles Reviewed March 22, 2013

The hotel is not at the peak of genting highland. The hotel has shuttle service for the peak every 1 hour and for the cable car station every 30 minutes. The brafast is good with indian options. The cafe also serves nice appetisers. The rooms are spacious. The staff is courteous. A good property overall. It is complete relaxation hotel.

Room Tip: Rooms on higher floors.
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Krishna24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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796 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (225)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Indonesian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Singapore, Singapore
1 review
3 of 5 bubbles Reviewed March 21, 2013

The reception staff, the room service definitely need more training. They need to be more courteous and well informed. The room service informed me that they won't be able to supply me the complimentary water in the morning, as we were checking out in the afternoon. The reception staff were not aware about the internet kiosk problems, directed me to business office to wait and check on it. The information counter was the worst. The guy manning it had no brochures on the resorts world Genting and refused to give verbal information also. The room service didn't sort out the problem of leaking shower and the door bolt. Pathetic.

The view is great from the rooms, food was good.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sanjay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed March 20, 2013

We just came back from our holidays at Genting and we stayed at Awana Hotel.
We took the advice of the other reviewer and stayed on the high floor (26 floor) facing the golf course. The view was stunning and the stay was enjoyable.

The room and bathroom are clean and well maintained.
The restaurant prices were reasonable compared to the prices at Genting.

What we liked most about Awana is that it is less crowded compared to first world although during our stays there were a few company events and tour groups staying at the hotel.

The complimentary bus service to the cable cars are very frequent half an hour and to first world hotel is about an hour. So we were able to plan our itinerary with this information. We even get to visit the strawberry farm and back to hotel using this service.

No doubt there's a fair amount of walking from bus terminal at genting to the theme park but its a pleasant walk considering the cool weather.

I will definately stay at Awana again and perhaps the next time round, I will bring my golf clubs.

The buffet breakfast is nice and they also change some of the menu items. But if there's a tour group staying at the hotel, it can be quite chaotic if u happens to be having breakfast at the same time as the tour group. Food also runs out and fining seats will be difficult.

The staffs are generally helpful and friendly.

Room Tip: Go for the high floors!
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JenyDave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 20, 2013

This is an amazing resort for a relaxed vacation. Stayed there in March 2013 for 3 nights and 4 days. The room was very spacious and had two queen beds. They have free shuttle to the lower skyway and genting highlands almost through out the day and night. Food is expensive but good quality. The first night that I stayed there, there was some convention going on and I could hear the music from the ground floor in my 14th floor at 12.30 midnight. A quick call to the reception settled it out. They also have indoor activities like archery (more of kids stuff), abseiling, rock climbing, table tennis, badminton apart from the great golf course that this is famous for. I would prefer to stay put in this calm hotel any day than the hustling firstworld hotel uphill.

  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AppleChap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed March 20, 2013

Lovely hotel, set in a lovely environment and atmosphere. Good service, well maintained rooms. Casual and laid back compared to other hotels at the Genting peak. You can take a free shuttle bus from the hotel either to the cable car, or direct to First World Hotel where most of the attractions are.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mawar F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
4 of 5 bubbles Reviewed March 19, 2013

Hotel location is damn awesome and beautiful .Rooms are specious . View from balcony was just lovely. When we opened balcony door in early morning , it was a pleasant surprise for us to see clouds all over !! it was just awesome and not explainable : )
Excellent mountain Golf course, cool greenery at hill top. Food was also good .Over all must try .

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TJ_R0x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johor
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed March 12, 2013

We had to choose Awana cause there is no room available in Theme Park Hotel Genting. But I was glad we choose this hotel. The room was extermely spacious and the view was superb. The kids love the room . we was given two queen size bed. and just nice for us as a family of 4. the hotel also provided the bus transport to Genting and it was really easy and accessable.I really recommend this hotel to every one who love to see the view of grean and golf.

Room Tip: choose room at the higher floor for better view.
See more room tips
  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ritajega
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Awana Hotel

Property: Awana Hotel
Address: Km 13, Genting Highlands 69000, Malaysia
Phone Number:
Location: Malaysia > Pahang > Genting Highlands
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #5 of 10 Hotels in Genting Highlands
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Awana Hotel 3.5*
Number of rooms: 410
Official Description (provided by the hotel):
Indulge in five-star luxury while taking in breathtaking views of a majestic mountain range landscape within the comforts of your room. ... more   less 
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Also Known As:
Awana Genting Highlands Hotel Genting Highlands
Awana Hotel Genting Highlands
Awana Resort Genting Highlands

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