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“life saver”

Pizza Hut @Genting Highland
Cuisines: Pizza
Dining options: Delivery, Seating, Takeout, Waitstaff
Restaurant details
Dining options: Delivery, Seating, Takeout, Waitstaff
Vadodara, India
Level Contributor
87 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
“life saver”
Reviewed January 20, 2014

Pizza Hut @ Genting highland is a life saver. and as per my knowledge only chain restaurant where you get pure veg food.

  • Visited March 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank JAGATPARIKH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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33 reviews from our community

Visitor rating
    3
    6
    8
    8
    8
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Russian first
  • Any
English first
Singapore, Singapore
Level Contributor
18 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Terrible services”
Reviewed August 25, 2013

Visited the restaurant on a weekday afternoon (around 2pm). The outside sitting area was terrible. Dirty tables and littered floor.

Soup was severed. And it was supposed to come with garlic bread, However, the bread was only severed when only half of the soup were left.

Waited another 15 mins for the pizza. Meanwhile, another table with a family of 4, we overheard the wrong order was given to them. And this goes on for the next 30mins for them. 3 times of wrong order!

Okay, our food came and we requested for the mozzarella cheese and chili flakes. It never come until we finished our food. We tried calling the staff about it, but they just seems so busy with their things. And one of the waiter came with the cheese and chili!

When we asked for the bill, it came within seconds. And of course, there's service charge on the bill. We requested to speak to the manager. The manager came and we explained to her about the kind of service we received and told her that we did not receive a good service in this pizza hut outlet. Her reaction shocked me. Instead of being apologetic, she said 'if you don't want to pay for the service charge, don't pay!' and she snatched the receipt and went to the counter to strike of the charges.

By the time we left, the table with a family of 4, they are still waiting for their food!!

I would like to say, if you feel that they don't deserve to have the service charge, voice out to them. Let them know their poor services.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Hamham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prashant Vihar, New Delhi, Delhi, India
Level Contributor
229 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 279 helpful votes
“Hope for Good Veg Pizza”
Reviewed August 20, 2013

It is nice to find veg pizza for my kids. Though the price were on higher side, we enjoyed the food there. Service was a bit slow, but no matter sitting & enjoying the indoor theme park.

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank VIPIN_GOEL_TP_Impex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
21 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“Terrible service!”
Reviewed June 18, 2013

Standard pizzas as in any pizza hut but the service and the attitude of the staff is the worst.

Dirty tables, staff with dirty uniform. Avoid.

Our bill was around 47 MYR (Inclusive of taxes, service charge etc). Paid with a 50 MYR note and then the waiter disappeared, never bothered to return the change. Though 3 MYR is not a lot amount of money, the attitude of the staff in pocketing the change is nothing short of stealing.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Nazim R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
15 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Poor service”
Reviewed April 8, 2013

Had to go to pizza hut as vegetarian options were not available elsewhere (though there menu also claimed that they do not guarantee mixing of non vegetarian stuff). The staff was not prompt in service and were not courteous. No courtesy extended to guests in form of welcome or thank you.The tables were not clean; a request for cleaning resulting in waiter just wiping leftover with bare hands! Pizzas not served in plates; just left on table. Pizza, though, was okay.
Overall, terrible service; never seen this kind from any other Pizza hut outlets.

  • Visited March 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Dheeraj S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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