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“down grading”

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Porto Marina Resort & Spa
Ranked #1 of 9 Hotels in El Alamein
Certificate of Excellence
Port Said, Egypt
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“down grading”
Reviewed June 3, 2014 via mobile

the 2nd visit removed all nice memories about porto marina all entertainment facilities not working and the other beach not available there's no kids entertainment place no night show . I am realy very sad to be as I seen because from 4 years it was very nice and

Stayed May 2014, traveled on business
Helpful?
4 Thank osamabehiery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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647 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Spanish first
  • Any
English first
Cairo, Egypt
Level Contributor
88 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed May 29, 2014

Best place in Marina. Many restaurants and cafes with a nice walking passage by the lake. A little bit crowded in weekends. Service is not that good. But overall the place in the downtown Marina. Beach is good.

Room Tip: Keep away from the lake view rooms. Very noisy.
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Htsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairo, Egypt
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed May 13, 2014

our medical conference event was handled in a very professional way and all staff where over the expectation , front desk manager & staff also the F&B department and specially the Gala Dinner arrangements was the best for event ending

Room Tip: rooms at higher floor with lake view is the best
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  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kamal O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed May 6, 2014

I only went to this hotel for a short two days vacation, it pretty nice and i like the idea of the multiple restaurants and coffee shops around. We went at a time that was out of season and i guess that's why the service was bad. I had the AC not working and they didnt respond easily. The beach is nice, water sports are really cool. Would definitely like to go again

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Neveen76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairo, Egypt
1 review
Reviewed May 5, 2014

my accommodation there was amazing specially with the sea view, moderate weather and water activities
Also i want to thank Mr. Noor he is the most gentle and helpful person i ever met in a vacation
i recommend this place for families and couples

Room Tip: sea view rooms in front of the marina
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  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HanyAkl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairo, Egypt
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 4, 2014

We enjoyed our time wtih my parents , the room was enough for three of us , We spent good time there .Mr.Yssen from the Reception treated us like a family ,The room was next to the Lift so was easy walking for my parents . The breakfast was ok for once no more . Still empty waiting for more people to come & visit .

Expencive Food & Drinks limited Resturants at the moement .

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cairodowntown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 27, 2014

I stuck in the elevator for 30 minutes and they didn't contact me to even apologize. I called later and asked for the duty manager and he never called me and asked the guest relation officer to call me later who was very nice and professional.

I have requested baby cot when i made the booking and confirmed the request upon check in but it took more than 1 hour for delivery

I called housekeeping to request Iron and Iron board and they never answered so I called the front desk who told me I need to call housekeeping. It took more than hour for delivery.

The front desk staff were rude and indifferent. The bellman who escorted me upon arrival was very nice.

Room Tip: Amazing view from the sea view rooms
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LittlePharaoh13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Porto Marina Resort & Spa

Property: Porto Marina Resort & Spa
Address: Km 105 Alexandria/Marsa Matrouh Road, El Alamein 5615, Egypt
Location: Egypt > Matrouh Governorate > El Alamein
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in El Alamein
Price Range (Based on Average Rates): $
Hotel Class:5 star — Porto Marina Resort & Spa 5*
Number of rooms: 379
Official Description (provided by the hotel):
“Service apartments are managed by Porto world Hotels & Resorts. Any other apartments rented through 3rd parties are not under the hotel liability and responsibility ... more   less 
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Also Known As:
Porto Marina Resort And Spa
Porto Marina Hotel El Alamein
Porto Marina Resort & Spa Egypt/El Alamein

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