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“Food OK, however .......”
Review of Zen

Zen
Cuisines: Chinese
Dining options: Late Night, Reservations
Restaurant details
Dining options: Late Night, Reservations
Jimena de la Frontera, Spain
Level 5 Contributor
55 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Food OK, however .......”
Reviewed September 14, 2013

I have been visiting this restaurant for many years and the food has stayed the same very good quality, however - the service has degraded somewhat, and rushed us into ordering, and ordering all the food we wanted. We paid for a all you can eat buffet, but we had to eat the food as it arrived, as they refused to light the hot trays - three times we asked! Ordering extra food seemed to be a slight problem. We could not have our starters then order our main, and extras if required. It was thought they just wanted us to order, eat and go! Plenty of drink available. Disappointed to say the least, we were looking forward to our meal, as we do not often have Chinese. We shall be going elsewhere in future.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank KevinShore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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33 reviews from our community

Visitor rating
    17
    5
    4
    4
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Gibralgalia, Spain
Level 1 Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“WOULD NOT RECOMMEND!”
Reviewed September 2, 2013

Would not recommend - very rude waiters, and agree with previous reviews, that they were very arrogant! Were not in a hurry to help. When asking for a clean plate after the starters, the waiter Huffed as he walked off. WILL DEFINITELY NOT BE RETURNING!

  • Visited August 2013
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank CeriTaylor1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level 3 Contributor
15 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Best chinese restaurant”
Reviewed July 28, 2013

Having been to this restaurant many times already, we took the family, who were out on holiday, on Friday night. Once again we were not let down. The head waiter, who we call Oscar, is always courteous and polite and all the staff are brilliant with the children. Nothing is too much trouble and we were offered as much food as we wanted, which is always delicious. I have no idea what the other reviewer is talking about when he says the staff are rude and allowed them no extras, I and my family can only assume that he is from the other restaurant, out to discredit Zens. Having eaten here many times, sometimes just as a couple and other times in large parties, we have never had a problem and look forward to going back again and again.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank KKBUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cadiz
Level 2 Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Rude, arrogant waiters....”
Reviewed July 6, 2013

We went to the Zen restaurant (9 people), and from the start were treated very badly. The food itself was very nice, but the male waiter was arrogant and insulted us every time he spoke. The restaurant is meant to be 'open menu'; you pay 20 euros for all you can eat and drink. After ordering only a starter each and one main we were told no more food. When we paid the bill, and tried to leave a tip, the waiter threw the tip back at us and called one of our group a 'cabron'. Anybody thinking of going here should avoid and spend the extra couple of euros on a taxi to Wok Campamento.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
4 Thank darrenjb79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wakefield, United Kingdom
Level 3 Contributor
12 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Excellent menu with drinks included... Well recomended”
Reviewed June 11, 2013

This is my second visit to Zen.

We visited Zen Friday night with my 2 sons and a mate.

My son lives in La Linea (works in Gib) and uses this restaurant regularly

We were brought menus, the waiter took orders for drinks, we chose the 20€ eat and drink all you like option, which turned out to be an excellent choice. Drinks - pitchers of beer (cruzcampo?) and wine. Unlimited soft drinks for kids etc..

The waiter service was very good, it was busy on a Friday evening, in fact there was a football team in. Our service was not disrupted because of this.

Food was excellent, very tasty..........sizzling prawns, I recommend these - overall, great value for money.

going back in 6 weeks on my next visit from the uk

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank makkad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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