Hotel and surroundings are really nice and great for a romantic gettaway but there are a few problems that need to be sorted:
No towels in leisure centre was not told this at check in, told reception we would use the pool until rm was ready walked all the way there and had to come back up for towels why did reception not inform us we needed towels when we said we were going there. Hot tub was also not very warm.
When i phoned and booked the room I was told I was staying in the old honeymoon suite the Dale suite as they had a new one in the hotel when I arrived this was not the case, although the suite was still nice that I was in, I did not receive any confirmation of my booking so when I rang to check I asked for confirmation that I was in the Dale suite which was confirmed.
Lunch however was very nice although I don't mind paying £8.00 for fish and chips i do however mind that you only get 6 chips with your meal, this also happened when I had steak in the evening which was £20.00 and again only six chips, my husband had the seabass which was nice but he only had two small potatoes. The food however was nice and when I requested onion rings which weren't on the menu they did provide them, service was good although I do feel that a upmarket restaurant is not the place for small children we were seated next to a baby who cried the whole time therefore I do feel that familes with small children should only be aloud meals in the bar as I don't really want to hear a baby cry the whole way through my meal. TDH menu I feel needs more than three main courses.
Breakfast was cold although a nice choice, and it would be nice to have more staff who speak better english as you find that you have to repeat yourself alot although all the staff were very nice.
Overall I really like the hotel and if they can improve on these few issues above and take the comments on board then it will be a above average hotel, I would recommend this hotel as we have had a nice stay and don't let the reviews on this website put you off as the above can be sorted with little effort. The lodges are really cosy and there is nothing better than looking out of your window and seeing a little squirrel walking along the setting is great and if I was ever in the area again I would come back.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia and Travelocity so you can book your Chevin Country Park Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Chevin Country Park Hotel And Spa
- Chevin Country Park Hotel Otley
- Chevin Country Park Leeds
- Chevin Hotel Lodge
- Chevin Country Park Hotel & Spa Otley, Yorkshire