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“Great place to stay!”

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Chevin Country Park Hotel & Spa
Ranked #1 of 1 Hotels in Otley
Harrogate, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great place to stay!”
Reviewed April 8, 2014

Recently stayed at The Chevin Country Park & Spa Hotel, my boyfriend and I have already planned our return!

Absolutely stunning area with a restaurant over looking the lake and surrounding grounds. Food was lovely, couldn't fault it and the service was excellent. Extremely friendly and welcoming staff.

This place is just lovely, so much better than your ordinary hotel! I can imagine this place is excellent near Christmas.. Cosy with log fires and log buildings/cabins.

Clean and comfortable rooms in the lodges, the beds are comfortable which is always a bonus when you're after a decent nights sleep!

Over all extremely pleased with this hotel, excellent value for money - booked through laterooms.com and got a great deal for the night!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Reviews20141
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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Traveler tips help you choose the right room.   Room tips (448)
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English first
Blagoevgrad Province, Bulgaria
1 review
Reviewed April 7, 2014 via mobile

Absolutely beautiful stay... lovely staff, clean room and the restaurant was exceptional. Breakfast was 5 star and the grounds are beautiful. Would definitely recommend and will be visiting again soon.

Stayed April 2014, traveled as a couple
Helpful?
Thank gemagreenhalgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrogate
Level Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed April 4, 2014

Stayed here for 2 nights to celebrate my husbands 60th Birthday - a bit of a mixed bag!
Here's the good bits!
Very friendly reception staff. Stayed in a log cabin in the woodland which was fab and having plenty of room and outdoor space for our dog was brilliant. Bar staff really friendly, efficient and professional. Ate in dining room first night - food really good (see not so good bits!) and ate in bar second night which was also good. Used pool and spa. Jacuzzi and steam room very relaxing. Breakfast excellent.
Now the not so good bits!
Seated behind a pillar in the dining room when there were plenty of empty tables over looking the lake - why? We were moved when we complained. Had the oysters which were delicious but served without any lemon / lime or tabasco. No salt and pepper on the table either. Main courses served without any cutlery. Although breakfast was excellent, getting any salt and pepper was very painful! Ordered newspapers to be delivered to our room with breakfast, but they never arrived! Bottled water in room not replenished for our second night. Outside hot tub was freezing cold!
All our niggles were dealt with efficiently but this is basic hospitality and shouldn't have happened in the first place given the amount of money the 2 nights cost.
All in all a very good relaxing break but very mixed messages given out by the service the hotel provides.

Room Tip: Would recommend the log cabins in the woodland - very pretty and peaceful with parking directly outs...
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank annhedgehog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed April 2, 2014

stayed here for 2 nights with my daughter. log cabins were very dated, bathroom freezing heater not working. spa facilities inadequate, something out of the sixties-badly in need of upgrading. Very casual attitude to repairs- when reporting the broken heater and the door out to the jacuzzi needing fixing, it was oh yes maintenance are aware of it... well go on , fix it...
I agree with a previous comment, some basic staff training wouldnt go amiss, also some basic availability in the bar, eg, worcester sauce, cranberry juice, amaretto?
The actual spa and restaurant staff are lovely and treatments excellent, the food was also excellent.but if you have bought a package saying.fruit basket, robes and slippers in the room, you expect them to be there. Also if you order a bottle of sparkling wine you want it poured into flutes not chunky cheap wine glasses so badly poured it is a mass of bubbles...and a wine bucket to put it in??

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank chilleebillee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peterborough
Level Contributor
95 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed April 2, 2014

we had a groupon booking for 4 nights and it was certainly value for money. We had a room in the main block so not a log cabin but decor certainly made it feel as if you were in a cabin and with luxury of not having to go outside for facilities. bathroom a bit dated and shower lacked power but only real complaints. oh and bottled water and biscuits not replenished after first day.would agree with recent reviewer that walls are thin.
the breakfast is a real treat with lots of menu choices - try the french cinnamon toast. We didn't use the restaurant in the evening but ate in the bar a couple of times. All very good. Didn't get to use the exercise facilities.

Room Tip: Rooms in main hotel block mean you don't have to walk outside to breakfast etc
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrandMrsSJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bradford
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 31, 2014 via mobile

One of our friends recommended this hotel to us and I'm so pleased they did. We stayed here for one night with our 2 dogs and we will certainly be going back! Admittedly we only live 30 minutes away but once you're at the hotel it feels like you're a world away from the stresses and strains...

Check-in was easy - we were allocated lodge 58 which is actually the Bishopdale Suite . We were told we could drive to our little lodge and park right outside which was really handy. We went for a Sunday night deal which meant Champagne in your room on arrival which had been pre-chilled and it wasn't long before that was opened! The room was great - clean, luxurious and cosy. No complaints. We sat on the veranda of the lodge and felt ourselves de-stress. When it was time to get ready for dinner we found an iron/ironing board and hair dryer and there was plenty of milks for tea and coffee which I really appreciated as I hate it when you only get 2 milks between you for your whole stay!

In the evening we had a drink in the bar which is like a Swiss alpine lodge - Sauvignon Blanc to die for (thanks to the bar lady for the recommendation!).

Through to the equally funky alpine restaurant. We had the 6 course tasting menu. Quail eggs, haggis or goats cheese, mushroom velouté, chicken or veal, almond and mascarpone desert and cheese. The service was very very good. The food was very very very good.

Don't think twice about staying here. It was lovely and there is nothing not to love. We didn't use the health spa as I was too busy relaxing on the veranda outside our lodge with champagne in hand!

Stayed March 2014, traveled as a couple
Helpful?
1 Thank ljc1Bradford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ferrybridge, United Kingdom
1 review
Reviewed March 30, 2014

Stopped last week for a overnight break. Log cabins are marvellous, clean and tidy. We truly relaxed. Food a*. Staff attentive and friendly saying good morning. Bar had a selection of two hand pulled ales and let us sample each before purchase with was a lovely. My only criticism is that pool needed a little more attention when cleaning - but I appreciate it's got to be done out if season etc. if you after a relaxing break look no further.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leahancocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chevin Country Park Hotel & Spa

Property: Chevin Country Park Hotel & Spa
Address: Yorkgate, Otley LS21 3NU, England
Location: United Kingdom > England > Yorkshire > West Yorkshire > Otley
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Otley
Price Range (Based on Average Rates): $
Hotel Class:3 star — Chevin Country Park Hotel & Spa 3*
Number of rooms: 55
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Also Known As:
Chevin Country Park Hotel Otley
Chevin Country Park Hotel And Spa
Chevin Country Park Leeds
Chevin Hotel Lodge
Chevin Country Park Hotel & Spa Otley, Yorkshire

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