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“most amazing hotel in leeds” 4 of 5 bubbles
Review of Chevin Country Park Hotel & Spa

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Chevin Country Park Hotel & Spa
Ranked #1 of 1 Hotels in Otley
1 review
“most amazing hotel in leeds”
4 of 5 bubbles Reviewed October 18, 2011

My husband and I stayed at the Chevin Lodge Hotel this September and we loved every moment.
the receptionist was friendly and very helpful with our check in informing us of activities near by and also told us about their leisure facilities which was a big help as we didnt not realise this was available on booking.

Later that evening we sat in the bar before our evening meal in the resturaunt and it was every so cosey which alot of choice of drinks which was a bonus. The young girl who served us was ever so polite and friendly and struck up coonversation with us which you dont find in young youth these days.
The resturaunt was set by a beautiful lake and accommadated for everyone, the staff were every bit polite and helpful.
The food was outstanding choosing our meal off the Set Menu which was a 7course taster Menu.

Our room was very nice and clean with a comfy double bed. there were also facilities and products accommadated in which we did not hestate to use and the size was just perfect for two people, staying in room 7.

Overall Chevin Lodge should be a 5*star hotel and not just 3* best hotel wev ever stayed at and WILL be returning for another great stay.

thankyou very much to all the staff making our stay memorable.

  • Stayed September 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank suemarsh53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chevingm, General Manager at Chevin Country Park Hotel & Spa, responded to this review, October 21, 2011
Dear Sue,

Many thansk for your feedback and I was delighted to read that you enjoyed your stay with us.
We are indeed very proud of our food and service evenmore when it is you the guests who makes these comments.

Again my thanks and we look forward to welcoming you back soon,

Jurgen Kruijt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,664 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (433)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
2 reviews
5 of 5 bubbles Reviewed October 16, 2011

We got married at the Chevin in September and had almost all our guests stay for 2 nights. The service was really good - especially from Tom and Sue in the Events Team and the rooms and food were great too. However what makes the Chevin really special is it's location - its hidden away in beautiful woodland with a lake and has the Chevin County Park's Surprise View just up the road / it really is unique.

  • Stayed September 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Rizzoyoshi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, West Yorkshire, UK
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
2 of 5 bubbles Reviewed October 16, 2011

We stayed at the hotel while attending a wedding at the lodge. Upon arrival we were pleasantly surprised with the surroundings despite the wet weather. The bar and restaurant are comfortable and cosy, some of the party had difficulties with the bar staff. When booking a room I was told that all rooms had been refurbished, however I am not sure when! I booked a room in the hotel although we were allocated a lodge room which was spacious but tired. The bathroom is in need of major renovations and heating sorting out. It seemed very over priced for this quality despite getting wedding discount.

  • Stayed October 2011, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank oandl2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ilfracombe, United Kingdom
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 bubbles Reviewed October 15, 2011

First room i was given was tiny when asked if they had larger rooms was moved to much larger room at no extra cost, but from then it went down hill. restaurant service was bad had to wait 35 minutes between coursesw while others were finished before us but served before us, same thing happened at both breakfast services as well, even after we had contacted the manager and he said it was not what he would expect from his staff. then ordered room service the next night and the phone was not working so had to walk to reception to place order and report phone not working. Then the next morning on checkout was charged a room service charge that had not been made clear to myself. spa treatment girl emma was very nice but after having a manicure £30 had to walk back through the hotel to the reception to pay straight after treatment as this is hotel policy nails were ruined as the had not had time to dry properly so really felt like i had wasted my money.

Room Tip: if you have any problems speak to general manager, hes great.
See more room tips
  • Stayed October 2011, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Carole M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
2 reviews
5 of 5 bubbles Reviewed October 14, 2011

I stayed over for 1 night whilst on business in the area and I couldn't have been treated better! The staff are so kind and accomodating, my room was clean, spacious and cozy with the food being top notch! Everything made this stay a wonderful experience and I would recommend anyone, whether business or pleasure,go to experience the Chevin's charm.

  • Stayed October 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jade052
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
2 reviews
5 of 5 bubbles Reviewed October 11, 2011

We have recently returned from a week travelling around the North of England, two nights of which we spent here. Found the hotel to be excellent value for money, with the choice of food on the A La Carte menu to be of a very high standard. The service we received from the bar and restaurant staff was also first class, they could not have been more helpful.
Will definately be back be here!

  • Stayed October 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JohnandKaren98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
1 review
5 of 5 bubbles Reviewed October 10, 2011

Stayed here for a couple of days on business & thoroughly enjoyed it. The food was top class and the drink prices were on par with my local pubs, which is a refreshing change compared with some hotels I've been at! My room was clean and fairly large. The staff were curteous and very helpful. Free WiFi was a real bonus.
Although I didn't use the pool/spa, I did walk around for a look. Gym equipment looks brand new & I could imagine my wife having a treatment or two here. I'll definitely be back down here for a weekend break with the family. All in all, I couldn't really fault it.

  • Stayed October 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SHamilt0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chevingm, General Manager at Chevin Country Park Hotel & Spa, responded to this review, October 11, 2011
Dear Guest,

Many thanks for your feeback this is greatly appreciated. Im delighted that you enjoyed your stay with use. We have recently made new upgrades to our wifi and are pleased with the improvements.
We look forward to welcoming you and your wife back to the hotel and am sure we can book some delightful treatments for her.

With thanks,

Jurgen Kruijt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Chevin Country Park Hotel & Spa

Property: Chevin Country Park Hotel & Spa
Address: Yorkgate, Otley LS21 3NU, England
Location: United Kingdom > England > Yorkshire > West Yorkshire > Otley
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Otley
Price Range (Based on Average Rates): $
Hotel Class:3 star — Chevin Country Park Hotel & Spa 3*
Number of rooms: 55
Reservation Options:
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Also Known As:
Chevin Country Park Hotel And Spa
Chevin Country Park Hotel Otley
Chevin Country Park Leeds
Chevin Hotel Lodge
Chevin Country Park Hotel & Spa Otley, Yorkshire

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