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“misled and left feeling ripped off”

Balti House & Mocktail Bar
Ranked #1 of 1 Dessert in Otley
Price range: $7 - $27
Cuisines: Indian
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Restaurant details
Dining options: Late Night, Delivery, Reservations
Description: Balti House, is an authentic Indian restaurant located on Bondgate in Otley, where we offer the finest Indian dishes for you to enjoy. We are fully licensed. We also offer a comprehensive range of Mocktails. Customers can bring their own drinks but then we will charge £1.00 per person cork-age.
Reviewed November 5, 2013

.lovely starters , main meal ok but very little chicken.

we were on a wowcher deal...go tcharged for rice and nan , not mentioned in wowcher terms , when asked waiter said wowcher didnt print all their conditions ...the "manager" simply shouted it says mains , not rice nan etc

so the misleading practice isnt even given a consistent story to customers by staff..

ohh and a half of lager is £2.50!!!!!

definitely a case of buyer beware..

if the purpose of these vouchers is to encourage repeat business then this has been a total failure....think trading standards need to do an investigation here.

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1  Thank GRUMPYOLMAN2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (128)
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40 - 44 of 128 reviews

Reviewed October 26, 2013 via mobile

We visited this restaurant early Friday evening when it was fairly quiet, although it was very busy by the time we left. The menu was not cheap, but included many dishes I hadn't heard of before plus the usual rogan josh etc. We shared a mixed sizzling started which was good and two main dishes which were also good. Rice, naans etc are not included in the KBG deal. The only things letting this place down were the strange smell coming from the menus, and the service. Whilst the staff were very friendly there seemed to be an air of chaos when sorting out the orders, takeaway orders and bills. We waited approx 20 mins for our bill. One point to note - it seems that the payment machine is very tempremental and when it does work, it will only work when used near the window! Take cash instead!
The food is not cheap but when used in conjunction with a voucher represents excellent value for money.
Would I go back? Yes if I had plenty of time, had previously bought a voucher, and had ready cash.

Thank Wednesdayites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 11, 2013

Had dinner here last night with my partner and were very impressed with the food, service and value for money

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1  Thank fun_mat2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2013

Living in Otley,we eat here fairly often because the food is good and reasonable,my favourite main course is South Indian Garlic chicken. The staff are really good and attentive, I can't imagine how difficult it must be to cook and serve food for other people during Ramadam, well done,guys. We always book on Fridays because that seems to be their busiest night. Try it,we like it.

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1  Thank Penny S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2013

Food was great, staff were welcoming except the trainees. We found out they are training young people as part of a scheme they said. He was so nervous he was incapable of smiling.

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Thank judymidgley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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