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“Good Experience”

Balti House & Mocktail Bar
Ranked #2 of 2 Dessert in Otley
Price range: $7 - $28
Cuisines: Indian
More restaurant details
Restaurant details
Dining options: Late Night, Delivery, Reservations
Description: Balti House, is an authentic Indian restaurant located on Bondgate in Otley, where we offer the finest Indian dishes for you to enjoy. We are fully licensed. We also offer a comprehensive range of Mocktails. Customers can bring their own drinks but then we will charge £1.00 per person cork-age.
Reviewed October 8, 2013

Living in Otley,we eat here fairly often because the food is good and reasonable,my favourite main course is South Indian Garlic chicken. The staff are really good and attentive, I can't imagine how difficult it must be to cook and serve food for other people during Ramadam, well done,guys. We always book on Fridays because that seems to be their busiest night. Try it,we like it.

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1  Thank Penny S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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43 - 47 of 128 reviews

Reviewed October 7, 2013

Food was great, staff were welcoming except the trainees. We found out they are training young people as part of a scheme they said. He was so nervous he was incapable of smiling.

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Thank judymidgley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2013

The food was amazing, we have been twice and have table booked for 3rd time. Service is great and very friendly. Would recommend Royal Saffron 100%

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1  Thank Chrisgill1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 22, 2013 via mobile

We had a wowcher deal, which stated that king prawn dishes had a £2 supplement, no problem.
All fish dishes were extra I was told upon ordering, starters £2.50!
Chap patties were charged at 6 for £4.50 - so, how much each then?
If you don't want to do an offer, font do an offer, no point doing one and then ripping off the customer to claw some back.
Anyway, onion bhajis Fantastic. Mains fairly good. Lemonade flat.
Lamb chops fairly good.

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1  Thank coolsyds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 20, 2013 via mobile

Customer service should be paramount and unfortunately the saffron lacks this. Tired and dated upstairs we were literally forgotten as were the couple next to our table.
Was offered 1 drink all night and waited 30 mins before we were offered. Also waited an hour and 10 minutes for the main course with no apologies. The waitors hadn't a clue bringing the wrong starters, couldn't advise me on the menu when asking about the various curries. The dessert was a plastic tube of icecream chucked at us on the table!

The decor was very tired upstairs , the seats we sat on were broken or should I say the springs were. People generally commenting on the smell upstairs of as if someone had vomited, my friend and the couple next to us thought it was the menus that smelt.

We had to get up and pay in the end as no one had the initiative to suggest getting us the bill. But were breathing down our necks wanting us to leave to clear a table for the next unlucky people eating here. Very strange set up. Not one apology but people blaming one another.

Extremely disappointing , possibly worst experience eating out I have had.

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3  Thank pwcross1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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