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“The lights were on but nobody was at home”

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The Hopper Lane Hotel
Ranked #1 of 6 Otley B&B and Inns
Certificate of Excellence
Reviewed April 1, 2014

We travelled a 20 mile round trip to The Hopper Lane for lunch today Tuesday 1st April. Arrived at 12:45pm. Boards outside advertising the pub was open - yummy food and log burning fires. The door was locked. We looked through all the available windows- wall lights were on but no sign of any customers or staff.No notices to show why the pub was closed. Very disappointed.

Stayed: April 2014, traveled with friends
2  Thank Daisy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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107 - 113 of 199 reviews

Reviewed March 17, 2014

Out for a ride on Sunday and passed the Hopper Lane Hotel. A sign outside invited us in to eat Sunday lunch by a log fire. On a miserable, cloudy day, we couldn't resist. As we walked in the log fires and comfy seating was indeed inviting. Not so the hospitality of the lady who was front of house! The pub had a few people in but was by no means full! We asked to see menus as we wished to eat. We chose to eat in the restaurant even though the fire was extremely inviting! We asked for a menu several times and endured the wrath of the waitress, who was very sharp with us. We were shown to a table in the corner of the very nice restaurant. The cloth was splattered with gravy stains which I found a bit off putting, but decided to stay with an open mind. Whilst sitting, still waiting for a menu a very cold draught was felt coming from behind a pair of very heavy tapestry curtains which was very chilly. My friend suggested I get up and close the window. I was astounded to find that in actual fact there was no window, it was actually another very unoccupied room with a rather large staircase! We asked if we could move, again the waitress was not impressed! When we ordered we asked if the main dishes came with vegetables to which we were told rather sternly 'of course they do!' It wasn't stated on the menu so that's why we asked. The food was slow in coming and when it came the beef was very fatty and tough in places. The bits that weren't tough and fatty were quite nice and the veg was okay. The yorkshire however was like a bit of shoe leather! After finishing our main course we asked if we could order a sweet and a cup of tea to be eaten by the fire. The waitress stated rather curtly that she would rather we stayed where we were. Okay, we thought. We waited and waited for someone to take our order and in the end decided we wouldn't bother. On going to the bar to pay the bill, we were told that they could now take our order-no thank you. We explained to Penny, who it transpired had taken over the pub recently, that we were not too happy with the service we had received. Penny apologised, while grinning and said because we had not been happy she would knock 10% off our next visit! Don't think so Penny - you have little chance!! Shame because the pub is actually really nice! Another couple who had obviously waited too long for their meal were told that if they had booked they would have been served quicker! Don't think that's the message the invite on the board outside is saying!!

Stayed: March 2014, traveled with friends
4  Thank Porschetrio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 24, 2014

This hotel was very convenient for our walk around Fewston reservoir, which we completed in a few hours and arrived for our lunch at 1p.m. The proprietress was very welcoming and we chose a table near the blazing fire. The menu was varied and the food good, with some unusual dishes. Flexibility was shown for my restricted diet. The roasted vegetables were very tasty.We chose to share a dessert, but found the chocolate gateau rather heavy, though the ice-cream which we prefer to cream was enjoyable. Our meal was not cheap, but the triple decker sandwiches, which our fellow diners had chosen looked to be good value for the cost. Given the prices this would be a place we would return to for a special occasion rather than calling in for an ordinary lunch.

  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Thank Liz P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 6, 2014

We were travelling back from Leeds avoiding the motorway looking for somewhere nice to stop for some tea. What a lovely place to stop old and modern all in one place with a delicious beef Sunday roast! So good there was no room for pudding!

  • Stayed: December 2013, traveled as a couple
    • Value
    • Service
Thank Katie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 21, 2013

we have passed this hotel/restaurant several times and today 20/12/13 as we were in the area and decided to try it. The ambiance is very good, we had a warm reception, shown to a waiting area and given menus while our table was readied. My wife asked if the soup of the day was gluten free, but then decided for another gluten free dish instead, When our order for the main course was taken we were told that the lamb was cooked on the pink side. I asked for my lamb to be medium rare, and the wife wanted hers well done.
When the starters came the wife had her goats cheese but we also received a gluten free version of the soup, soon remedied as bread was brought to the table.
The main course then arrived my mother in law had pheasant nicely plated but a severe lack of veg 1 small fried/roasted potato, being 80 and a farmer she has a healthy appetite, when requested and extra potato arrived, my grand-daughter had the biggest portion of chips (she is 4yrs) her mum had steak and about 6 chips. Then the 2 lamb dishes arrived, it was with potatoes in cheese and garlic the lamb was placed in front of us and we were told the potatoes were coming, after about 5 minutes I asked a waiter if the potatoes were in deed coming, and there they came. Sorry to say that the wife could not eat her lamb, being a farmers daughter she said she would kill one but would want it cooked, her Lamb was very very pink.Because of a lack of understanding a lovely meal was spoiled such a shame. It is because of this experience that I can only give an average mark for service

  • Stayed: December 2013, traveled with family
    • Value
    • Service
1  Thank certacitoBlackburn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 26, 2013

Called into this Hotel after a walk round Fewston ( we came from nearby York ) and was really pleasantly surprised at how beautiful the place was inside with 3 log fires and lots of cosy seating. The food was exceptional and so was the service and it was reasonably priced. What a gem of a place, I can't wait to go back and would highly recommend it, so much so that we are going to book our Christmas dinner here. More people should know about this place....

  • Stayed: November 2013, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Thank greenallround
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2013 via mobile

Called into the hopper today and we were greeted by a lovely log fire and very friendly service. We had a platter share plate and the tastiest chips we've ever had. The quality of food was excellent as was the service. Would highly recommend. Thanks.

Stayed: October 2013, traveled as a couple
1  Thank Rebecca S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark M, Owner at The Hopper Lane Hotel, responded to this reviewResponded November 12, 2013

Thank you for taking the time to write a review and even more so for your positive feedback, we are working hard to do The Hopper Lane justice so this feedback is really welcome, thanks again and hope to see you soon.

Mark

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Hopper Lane Hotel

Address: Skipton Road | Blubberhouses, Otley LS21 2NZ, England
Location: United Kingdom > England > Yorkshire > West Yorkshire > Otley
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 6 B&Bs / Inns in Otley
Hotel Class:3 star — The Hopper Lane Hotel 3*
Number of rooms: 5
Official Description (provided by the hotel):
With over a vast Hospitality portfolio to include owning his own Michelin Star restaurant for ten years,chef patron Mark Maguire is passionate about food and the reinvention of the traditional dishes using plates derived from the Yorkshire region a area of outstanding beauty and steeped in history incorporated with his love of the provincial french dishes. using local farmers and their fayre Mark creates dishes that celebrate the Yorkshire countryside and the history of this olde coaching inn with classic dishes that are created focusing on taste and flavors taking care with presentation but without over arrogance. ... more   less 
Also Known As:
The Hopper Lane Hotel Otley, Yorkshire

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