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“Great place. Our group of 10 have decided to come back here every year from now on!!” 5 of 5 bubbles
Review of Iberostar Rose Hall Beach Hotel

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Iberostar Rose Hall Beach Hotel
Ranked #6 of 6 Hotels in Rose Hall
Certificate of Excellence
GreenLeadersGold level
Dunnvile
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Great place. Our group of 10 have decided to come back here every year from now on!!”
5 of 5 bubbles Reviewed April 10, 2014

My wife and I come here March 28th until April 4th. We had never been to Jamaica as had none of our group. Amongst all of us we had travelled the Caribbean pretty well and had stayed lots of places. Our first impression of the place was WOW!. Upon arrival, they have a nice cold drink (Miami Vice) for you. Then the bell hop boy takes you to your room. The lobby constantly smells of roses which is great. We were in the king ocean VIEW room, which was nice with only a slight view of the ocean. The rooms were big, clean and Nice. Nothing to special, and the bed wasn't overly comfortable, but was still nice.
The food at the buffet was always great as was most of the staff. There was always lots of variety, a smoothie bar at all times, and nothing that made us sick or that we thought would make us sick. In any other country we are always getting sick or very leary about the food. Here there was absolutely NO issues. The A la Carte's were great the best was the Steak house. The food was great and the Rib eye was huge. none of us could finish our meals. The Cajun food was also great, but the new orleans theme wasn't to cajun. still good though. The Japanese was ok. Not as good as I had hoped for, but the food was good and entertaining.
The beach BBQ was by far the Best of the food that they had served, but thats all personal choice.
The beach was nice. I would haves wished for some tall palms on the beach, but there was lots of shade trees, to hide from the sun when need be. The wait staff on the beach was the best. CHINET WILLIAMS IS THE BEST THERE IS!!!!!!!!! We would order one drink and she'd bring you two. then she'd have two more for you before you could ask. And super friendly. She is such a hard worker!!! All the beach staff were great.
The entertainment staff and coordinators such as Booty girl, Tootsie , and Breazy were a blast also. They would come up sit beside you on the beach and just chat for 10-15 minutes, make you laugh, invite you to dance exercise, or volleyball game. They were great at remembering your name and really made you feel welcomed.
They had a pirate themed beach party the one night and it was so much fun. The nightly entertainment was great, and exciting. There is so much great things to say about this resort.
I cannot wait to go back next year and think I will either book a 10 day or 2 week stay next time.

Room Tip: The ocean front rooms may get a little noisy at night. There were lots of weddings on the beach, alm...
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  • Stayed March 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lochliam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantoValdez, Online Reputation Manager at Iberostar Rose Hall Beach Hotel, responded to this review, April 13, 2014
Dear Guest,

The management and staff of IBEROSTAR Rose Hall Beach Resort wish to extend our gratitude to you, your wife and all parties from your group for choosing our hotel. We would like to thank you as well for taking the time to share your wonderful review. We are thrilled knowing that everyone enjoyed the beauty of our property and the exceptional services provided by our friendly and committed staffs. We are thankful that the food, drinks, entertainment and all amenities were enjoyed to the fullest. Our gold is always to meet and exceed our customers expectation and as such we truly grateful you all had an amazing experience. We will commend our staffs especially those mentioned by names for the wonderful services they offered. We are overjoyed to hear that you will make our resort your preferred destination for your yearly vacation and we look forward to extending warm welcome to you on your next trip! Thanks to you again for making IBEROSTAR your choice.

Online Reputation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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4,143 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (981)
Date | Rating
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  • English first
  • French first
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  • Italian first
  • Japanese first
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  • Spanish first
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English first
Chauvin, Alberta
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed April 9, 2014

Spent the week of March 24-31, 2014 at this resort as a family holiday with 11 of us, ranging in age from 21 to 79. Food was fantastic with plenty of choice at every meal. Staff were very friendly and extremely helpful. Room was spacious with in-room 'bar' that was kept stocked, and the safe that was included in the package price (not an extra charge like in some resorts). Two infinity pools were kept clean. Beach had great sand and the water warmed up to like bathtub temperature in the afternoon - a bit of sea weeds floating but not any sort of an issue. We had no problems finding lounge chairs at either the pools or at the beach. The bar service was good with plenty of selection of drinks and the bartenders would 'customize' a drink for you if you asked. If there was a downside, it was that internet was a bit expensive.
We enjoyed several side trips, including a jeep tour in the countryside, a bus/catamaran trip which featured climbing the Dunn River Falls, a trip to the 'Luminous Lagoon', and a shopping trip into Falmouth. On the pier at Falmouth, we were especially happy when dealing with Jeetu Jadwani at "A Touch of Gold" where various members of our group got some pretty good deals on assorted articles of jewellery. My wife and I had dealt with Jeetu on a previous trip in 2011, and on this trip, he made good on a problem we had experienced with a ring we purchased from him at that time.
Would we go back to this resort - definitely. It has something for everyone from a kids club for toddlers to a casino (albeit quite limited in size and selection of machines and quite warm inside) for 'oldsters' like some of us in our group.

Room Tip: My wife and I were on the ground floor - great access to outdoors. The rest of our group were on th...
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  • Stayed March 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank richard_janet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantoValdez, Online Reputation Manager at Iberostar Rose Hall Beach Hotel, responded to this review, April 10, 2014
Dear Guest,

The management and staff of IBEROSTAR Rose Hall Beach Resort would like to thank you for choosing our hotel. The time taken to share your review is very much appreciated; thank you. We are very grateful that the services provided by our very friendly and extremely helpful staffs were thoroughly enjoyed. We are thankful that all 11 family members had a wonderful experience here at our beautiful resort. We are truly sorry if you were inconvenience in any way due to the cost of the Wi-Fi. Experiencing Jamaica outside of the resort was an excellent choice and we are happy you enjoyed. Thanks to you again for choosing IBEROSTAR Rose Hall Beach Resort and we look forward to extending welcome to you again in the future. Thank you.

Online Reputation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lauderdale, Florida
1 review
5 of 5 bubbles Reviewed April 8, 2014

My husband and I have spent three vacations at this hotel. There is a reason we keep going back. The food is great! the workers are honest, courteous and helpful and the hotel director Mr Gonzalez very personable and just a nice person. The hotel is clean and the grounds well kept. I have recommended his hotel to several persons who have returned with similar experiences. I will be returning again this summer.

Room Tip: Ocean fronts are great.
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank THES290
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantoValdez, Online Reputation Manager at Iberostar Rose Hall Beach Hotel, responded to this review, April 10, 2014
Dear Guest,

The management and staff of IBEROSTAR Rose Hall Beach Resort would like to thank you for continually choosing our resort as your vacation destination. We are overjoyed knowing we are your preferred resort and we thank you for sharing your uplifting review. Mr. Gonzalez and team takes great pleasure in providing exceptional services and as such we are overjoyed that all was enjoyed. Thank you for your recommendation and your ‘home away from home’ looks forward to your next visit in summer. It is always our pleasure to extend warm welcome to our value customers. See you soon!

Online Reputation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nipawin, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 8, 2014

We traveled to Jamaica with other family for our sons wedding. We had so much fun. The beach Resort was very relaxing and offered beautiful views from the rooms of either the ocean, pool or gardens. There was so much food to choose from at every meal. The staff were amazing everywhere we went, whether on the resort or on the excursions. The staff were very friendly and helpful all the time. I was especially impressed with the professional way the staff handled some very rude and ignorant Americans who were also there for a wedding. They know who they are and should be ashamed of themselves. They were verbally abusive to the staff and were loud about it. The staff members continued to show respect to them and rushed them through so the rest of us were no longer bothered by them. We had a great time and will definitely be going back. Thank you for making our vacation so wonderful!

Room Tip: All the rooms were good. I never heard any complaints.
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  • Stayed March 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank K M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantoValdez, Online Reputation Manager at Iberostar Rose Hall Beach Hotel, responded to this review, April 10, 2014
Dear Guest,

The management and staff of IBEROSTAR Rose Hall Beach Resort would like to thank you for choosing our resort. We appreciate the time taken to share your excellent review. Our staffs are genuinely friendly and we are thankful that you enjoyed the exceptional services offer here at IBEROSTAR Rose Hall Beach. We will commend our dedicated staffs for the wonderful jobs they have all done. We are sorry if you were inconvenience in any way due to inappropriate behavior of other guest however we are thankful that the incident was handled with professionalism. Thanks to you again and we look forward to the next time we will have the pleasure to extend welcome to you again.

Online Reputation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Syracuse, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 8, 2014

Just got back from a six day vacation this resort. We were a group of 18 25-30 year olds looking for an affordable vacation with a nice pool and good food. The entire vacation went amazingly smooth and there are very few negative I could find. To start off it is only 15 minutes from the airport which is extremely convenient. Most importantly the entertainment staff, bartenders and wait staff were the nicest I've ever experienced at an all inclusive. There were tons of fun things to do during the day at the pool (water aerobics, volleyball, darts, etc) and at night during the shows and beach parties. The bartenders were very responsive and would basically make you anything you asked for (I often ordered "a vodka drink with limo that's not too sweet"). Santino at the lobby bar makes a mean "breakfast special" with espresso and rum cream. I was pleasantly surprised to find out that the lobby, music and theater bar had top shelf American liquor (absolut, johnny walker, dewars, tanquerray, bombay sapphire, kahlua, etc).

As far as food goes twice during the week they had beach BBQs for lunch which was an nice break from the buffets. It was very easy to get reservations (even for all 18 of us) at the a la carte restaurants. Hibachi was really fun and Cajun and the Steak house both had great food options. The buffets had a huge variety and there was some form of food available 24/7.

The rooms, grounds, pool and beach are not fancy but well maintained. If you are looking for something more luxurious go to the Suites or Grand resort. We were looking for some place a little younger and cheaper so this was perfect. The rooms are all you need (you're never in them anyway), the pool is a bit dated but it's got a beautiful view of the ocean and the beach is about 20 feet for the pool which makes it very convenient to bounce back and forth. The only negative is the beach is a little hard, it's mostly just sand on concrete, and the water isn't totally blue but it never bothered us enough not to spend the mornings there. There is a disco at the Suites resorts which is a 5 minute walk or 1 minute golf cart ride. It is a huge club with tons of seating, a huge dance floor and an amazing DJ. We would usually go to the show, make a stop at the "music bar" and then head over to the disco which made for a great night out without leaving the resort. There is also a water sports company on site which offers a great sunset booze cruise for about $40 which I would highly recommend.

If you are looking for a fun resort with a great entertainment crew (shout out to our man Easy Breezy), very edible food, great drinks and a cheap price I would highly recommend this resort.

Room Tip: If you want to go to bed early I recommend getting a room further from the lobby and restaurants cau...
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  • Stayed April 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Lauren T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantoValdez, Online Reputation Manager at Iberostar Rose Hall Beach Hotel, responded to this review, April 10, 2014
Dear Guest,

The management and staff of IBEROSTAR Rose Hall Beach Resort would like to thank you for choosing our hotel. It brings us great pleasure knowing that you and all others from your group had an amazing vacation overall. We thank you for taking the time to share your wonderful review. We are grateful that our wonderful staff left you with such remarkable experience and we will commend them for their excellent performance. Maintaining our property is of utmost importance and we are thankful you were all able to enjoy your stay. We apologize if the beach did not meet your standards however we are grateful you did not allow this to interfere with your vacation in any way. The DJ’s at the disco does their utmost to cater for everyone and gives everyone a chance to make their move on the dance floor; we are thankful you were all able to enjoy.

Thanks to you again for choosing IBEROSTAR and for sharing your review. Your recommendation is highly appreciated and we will share your review with our staffs as well as commendation will be passed on to all especially those mentioned by names. We hope we will have the opportunity to extend welcome to you again. Thank you.

Online Reputation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Brunswick, New Jersey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 7, 2014

Had a wonderful vacation at this resort. Went with my fiancé and my parents and there are really no complaints. Both of our rooms were very large with great ocean views from the balcony.

Everyone was accommodating and the resort was really beautiful.

The pool was huge and clean. Great pool bar with great bartenders. The food was really impressive. I have been to many all-inclusive resorts in Jamaica as well as different islands and I can honestly say that the food was the best I have had. Great variety and most importantly, great quality. AMAZING breakfast with tons of different fresh juices, fruits and really anything you could possibly want. The beach is very nice as well. Easy trip from the airport.

Again, no complaints and would recommend this resort to couples, friends, families, etc!

  • Stayed April 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Sara K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantoValdez, Online Reputation Manager at Iberostar Rose Hall Beach Hotel, responded to this review, April 10, 2014
Dear Guest,

The management and staff of IBEROSTAR Rose Hall Beach Resort wishes to extend our gratitude to you for choosing our hotel. Thank you for taking the time to share your warm review. We are thrilled to hear that you have no complaints and that you all had a wonderful time. We will commend our elite chefs for the delicious variety of dishes provided and our polite and professional staffs for the exceptional services provided. We thank you for recommending our hotel; the gesture is highly appreciated. We look forward to the next time we will have the privilege to welcome you again to our beautiful resort as it is indeed a great pleasure for us. Thank you.

Online Reputation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dunnville, Ontario
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed April 7, 2014

Our trip to Jamaica was amazing. We all had such a great time. I would highly recommend the Iberostar Rose Hall Beach Resort to everyone. The resort itself was very very clean and well kept. The rooms were spacious and although we booked an ocean viewroom, we ended up with an oceanfront room which was an extra bonus. The food was delicious and plentiful and there was always some place you could go, anytime of the day or night, if you were hungry. The beach was awesome, probably the best of the three Iberostars. And the staff were absolutely top notch. So friendly and fun, we made many new friends. The service was exceptional! This is by far, the best vacation I have been on

  • Stayed March 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Iberostar

Helpful?
3 Thank cdear23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantoValdez, Online Reputation Manager at Iberostar Rose Hall Beach Hotel, responded to this review, April 11, 2014
Dear Guest,

The management and staff of IBEROSTAR Rose Hall Beach Resort would like to thank you for choosing our hotel. We appreciate the time taken to share your review; thank you. It brings us great pleasure knowing that you had an amazing vacation here with us. We are thankful that the exceptional services provided by our wonderful staffs were fully enjoyed and we will commend them for continuously proving top notch services. We hope we will have the opportunity to extended welcome to you again in the future.

Online Reputation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Iberostar Rose Hall Beach Hotel

Property: Iberostar Rose Hall Beach Hotel
Address: Rose Hall Main Road | Little River, Rose Hall, Montego Bay, Jamaica
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay > Rose Hall
Amenities:
Beach Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool
Hotel Style:
#3 Romantic Hotel in Rose Hall
#3 Green Hotel in Rose Hall
#4 Top resorts Hotel in Rose Hall
#4 Family Hotel in Rose Hall
#5 On the Beach Hotel in Rose Hall
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Iberostar Rose Hall Beach Hotel 3.5*
Number of rooms: 366
Official Description (provided by the hotel):
This new 5-star- hotel is located in beautiful Montego Bay, Jamaica. Directly on the beach. Elegant colonial design. Water sports galore. Scuba diving. 3 specialty restaurants. ... more   less 
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Also Known As:
Iberostar Montego Bay
Montego Bay Iberostar
Iberostar Rose Hall Jamaica
Iberostar Jamaica
Iberostar Rose Hall Beach Hotel Jamaica - Montego Bay

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