This is my 4th time to this property in just over a year. All I can Say is I LOVE IT!
The service is incredible, the food amazing, the maintanance and cleanliness is above par.
There is definitely something to be said for the way that the Iberostar treats returning guests. I truly felt like a VIP, down to the special greeting from the bellboys, Sean and Nesta, to the fabulous reception at the customer check in Schewa is remarkable, doesn't miss a single detail!
The restaurant servers, Ramona, Travis, Omar, Micheal (at the beach restaurant) and Marlon at the Steakhouse are all incredible, very attentive.
The waitresses and bar staff, Chinet, Patrice, Dalbert, Ricardo, and Dean never forget a face or a drink, and are always friendly and entertaining.
The groundskeepers, Valiant, Casey and Robert, to name a few, are forever smiling and making your day a little bit better.
The lifeguards have helpful tips about the local attractions and truly enjoy conversing with and educating people about the ocean life....thank you to Lurenzo, Henry, Alric and Dion, their smiles and good mornings were always brightening the morning (even through the little showers).
If I had one complaint it was the way that the Gala dinner was run from New Years,...by closing the other restaurants (the a la cartes) and streamlining everyone into 2 seating at the gala buffet, it created a lot of unnecessary crowding and made dinner a little less enjoyable. Even though the food was delicious and the lobster was a very nice treat.
- Official Description (provided by the hotel):
- This new 5-star- hotel is located in beautiful Montego Bay, Jamaica. Directly on the beach. Elegant colonial design. Water sports galore. Scuba diving. 3 specialty restaurants. ... more less
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- Also Known As:
- Iberostar Montego Bay
- Montego Bay Iberostar
- Iberostar Rose Hall Jamaica
- Iberostar Jamaica
- Iberostar Rose Hall Beach Hotel Jamaica - Montego Bay