My wife and I stayed at the Suites between May 2nd -9th 2009 for our Anniversary/babymoon vacation. The overall experience was excellent. It would be hard to find any faults with the hotel. One of the best features is the Spa. The Spa facilities itself are amazing, they could tell me they spent 2 million dollars in making it and I would not be surprised one bit. They have seperate wet areas for men and women which each include a dry and steam sauna, multiple showers, jacuzzi, one bubble bath, 2 roman tubs set to different heat, and a cold plunge. There is also a unisex area with heated tile recliner beds and a large spa tub. The Spa is free to use during your stay at the suites or the grand hotels. No treatment is necessary but I would recommend a massage because they have great therapists and it helped to fully relax while on vacation. Nice treatment rooms and lots of options on the menu. Camille the manager is most helpful and accomodating.
The rooms are large and clean, I liked that the areas are kind of broken up. When you enter you have a hallway where the closet and minibar is on one side and the bathroom is off the other. The bathroom is large and nicely decorated. One of the only issues here is the hair dryer lightly blew cool air, my wife had a hard time drying her hair. At the end of the hall is another door which leads to the bedroom/tv area then a seperate area with a desk and couch. The balcony is nice and large and has a drying rack for your swimsuits.
The whole hotel is very luxurious, from the lobby to the hallways and the restrooms. Their staff is always cleaning. We received excellent service everywhere, the restaurant and bar staff were very attentive even during the buffet meals. Natalee at the buffet was great... friendly, always smiling, and made sure my pregnant wife always had a full glass of water. Throughout the week she would ask how the baby was doing. The food was good at the buffet with a lot of selections and some different regional food each night including Jamaican Corner. We ate at the mexican restaurant which served good tacos for entrees and an appetizer bar that was really good. We also ate at the steakhouse and the tenderloin was really tasty and good quality.
The Beach was as said in other reviews, the sand was rough at some spots with rocks and shells and the sea upon entry was very rocky but once you are in a few feet it is clear and warm. The man made reef was really cool for snorkeling so bring your own mask and snorkel. The main pool is huge! Nice to hang out there by the pool bar and the infinity edge. Late in the afternoon the pool bar was shady and got cold if you were not in the water. Service at the beach was ok, there were a few times we did not get our drinks after ordering them. The poolside service was much better though. The server there was Virginia and she was really good. I got her name because she was coming by so often to check on us.
During the early part of the day we stayed on the beach, then spent the afternoons by the pool when the star friends have alot going on. They make it alot of fun, holding games and competitions by the pool. The beach aerobics were fun and got the heart pumping. And we enjoyed Carlos' Crazy Lazy Bingo each afternoon at 4. Even if you do not participate, you will enjoy meeting and talking to all of the star friends. Shout out to Georgia, Blanka, Monkey, Noodle, Crazy Kenny, Shane, Carlos, & Flexx for making us laugh and enjoy ourselves at the pool, the show, the disco. Their Comedy show was the best show all week!!! Hilarious, We laughed out loud non stop. It is put on, and features just the star friends. The other shows were good as well, we went 5 of the 7 nights to see the shows. The theater itself is amazing. They have a great sound system in the disco the DJ played hip-hop, top 40 dance music with good mixes. Lastly the music bar was really cool, loungy type of atmosphere and the band is really amazing. They covered contemporary songs and reggae songs beautifully and the singer can sing very well. I had a request and they made my night by playing a jammin "Rivers of Babylon". They did it very well.
All in all this resort is all that we expected and more and we would love to return. This was our third time in Jamaica and the best resort out of the 3!
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- Also Known As:
- Iberostar Rose Hall Hotel Rose Hall
- Iberostar Montego Bay
- Iberostar Rose Hall Suites Jamaica - Montego Bay