Spent a great week from 4/10-4/17 with our kids (2 & 6). Overall we really enjoyed it and is probably our favourite family all-inclusive so far. The resort, the staff and facilities were all fantastic.
We found the food really good. Buffet was plentiful with lots of choices. Tried the Gourmet, Mexican and Steak, with the Mexican being our favourite. Our little picky eaters were always able to find something to eat. Was nice to have whole apples and bananas available at the buffet that we could take for snacks later in the day.
Rooms were nice and a good size. Timing of maid service was inconsistent. Some days we had to skip it because they came at 2pm in the middle of naps, and other days they were there at 8:30.
The hotel and facilities are spotless and well maintained. Even the pool/beach washrooms remain clean all day.
The kids club is a beautiful open air facility with a nice cross breeze. We didn’t leave our kids, but we did stay and play every day for bit for a break from the sun. The Star Friends were so warm and welcoming to both our kids.
The kids waterpark was a bit disappointing. It’s a beautiful structure, however parents aren’t allowed to go down the slides with the kids. Would have been great if the little ones could ride on our laps down the slides. For that reason we never used it.
We loved the lazy river and the zero entry pool. Water temperatures were perfect. No issues.
Our first few days there were no issues getting beach or pool chairs, but the hotel got busier the closer to Easter weekend. By mid-week the pool chairs were all gone by 9am. Ridiculous games of people reserving chairs at 6am with a lipgloss, or not showing up until after 11am went on.
It was much easier to find chairs on the beach which we prefer. The beach was beautiful and the water was calm the week we were there. Kids loved running back and forth to the water to fill their buckets. We would sit closer to the Beach resort and didn’t find the rocks bad at all.
The onsite photographers are fun and it’s a great idea to have the roaming the resort. We did purchase a couple nice family pictures, but it’s generally overpriced and makes it cost prohibitive.
I’ll also restate what’s been said in other posts. If you have kids purchase the Club Mobay VIP service for the arrival and departure at the airport. Saved us hours in line and worth every penny.
Was a fantastic week overall!
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- Also Known As:
- Iberostar Rose Hall Hotel Rose Hall
- Iberostar Montego Bay
- Iberostar Rose Hall Suites Jamaica - Montego Bay