The grounds here are beautiful. Nicely kept. Check in took around 30 minutes. The Suites are a good size. We are here with my two kids (2.5 year daughter & 6 month old son) , my wife and the children's grandma. We are in a two bedroom suite, with a pull out sofa-bed couch. The crib we requested was in our room upon arrival. The place we went to eat first was located with a view of the water. We sat outside and it was quite dark as we strolled in around 4:30 or so. The food was ok. We decided not to fill up there and go to the other diner buffet that was located closer to the lobby, on the 0 floor. Much better food there. It is also where breakfast is held, not bad either. The staff are very nice. Guest services were able to help us out big time when the adapter plug to my wife's Medela pump went dead. They were able to find us a plug to use for our stay. Such a relief to us as it would have been a cost to buy batteries or go out locally to buy a replacement adapter. Much of the staff from the front desk to guest services, even the gift shop were all trying their best to help us. We are still smiling, not only for their help, but for being on vacation, away from the cold weather back home of course.
The pools are nice. I have yet to ride the lazy river. The seats / chairs were plentiful poolside. On another plus side is the wifi. I read other reviews that it was only available in the lobby. It reaches the rooms as well. Maybe they updated their wifi routers here. I almost brought a wifi router for the room. One less thing to worry about. There is a safe, and it requires a 6 digit password. The fridge is pretty weak. Not temperature / coldness setting or freezer. Too bad for my baby's milk. I think it barely kept it cold enough. Well, I have another two days here. Let's hope it all goes on cruise control and remains incident free.
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- Also Known As:
- Iberostar Rose Hall Hotel Rose Hall
- Iberostar Montego Bay
- Iberostar Rose Hall Suites Jamaica - Montego Bay