This was our 5th time with Iberostar but first time at Rose hall suits and most things surpassed our expectations. we were a family party made up of me my wife, my grown up daughter and mother and father-in-law
We had an ocean view junior suit on the fourth floor in block four. The room was spacious, well decorated and clean. The beds were comfortable and the mini bar fridge was re-stocked every day (Although room info stated that it would only be replenished every other day) There was an issue with humidity causing marble floors to appear wet but this was resolved by closing the doors and switching on the A/C (which had a de-humidifying effect).
The beach and infinity pool were very good and we had no trouble in getting loungers on the beach. the sand was fine and white, sea was normally calm and easily accessible with no rocks until you waded out beyond 20'. the entertainers were mostly very friendly with Tweeta being the most genuine and approachable (unfortunately we were sad to hear he was not successful in gaining a permanent position on the entertainment team and no longer works in the resort). the pool area became very lively in the afternoon when a section of the pool bar contingent liked to whoop loudly at everything that happened during the animation teams games and entertainment routine.
The food was excellent and we had absolutely no complaints with the variety or quality of what was on offer. the speciality restaurants were very good but we found the buffet restaurant to be best as it had the most variety (and the dress code a little more relaxed). we found all the waiting staff to be very friendly especially Conrad, Shandice, Patricia, Sonhill and Tevin.
Evening entertainment was OK but most of the shows are of a generic Iberostar format that we have seen several times before at other resorts over the years. Also there were too many audience participation shows which also lacked originality (e.g. Mister Iberostar, Ideal couple, etc). We would have liked to have seen more live reggae bands playing on the evening.
The disco was very good, the only complaint being that smoking is still allowed and it can get quite smoggy and uncomfortable when cigars are being smoked.
Overall we had a fantastic time and thought the resort and staff were excellent. this was one of the best Iberorstar resorts we have stayed in and we would definitely return again in the future.
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- Also Known As:
- Iberostar Rose Hall Hotel Rose Hall
- Iberostar Montego Bay
- Iberostar Rose Hall Suites Jamaica - Montego Bay