Stayed here from 3/7 to 3/13 with my wife 1 yr old and the sitter. I loved the closeness of everything to our room. The beach was beautiful. Seating around the pool was not so easy to find but the beach had plenty of room. I can not say I had a very bad time here but I probably will not be returning. The shower had barely any pressure so what should have been a soothing rain fall shower became a light drizzle and hard to wash the soap off. Service is lacking all over the resort and the hassle of restaurant reservations compounds the issue. It was hard to get a reservation at any good restaurants. I was told to keep coming back to check for openings even though the restaurants had empty tables every night. I was told that the staff could only handle so many at a time and that is why they had empty tables. I suggest you hire more staff then because I have no problem getting into restaurants anywhere else. Every other hotel you stay have no reservations. You walk up tell them how many and they tell you how long the wait is. If you are willing to wait they are willing to serve you. Iberostar has fail miserably in this. No one should hear NO so much on vacation. I heard No more times from the staff here then I have ever heard from any resort. I'm on vacation LIE TO ME and say you will try. At least I can tell my wife your doing your best to get our request fulfilled. I don't care if this is your dining policy it is a stressful process and who need the stress on vacation. I don't want to sound bitter I had a good vacation. I Just think they could do better handling the a la carte restaurants. I never did get to eat at the restaurants I wanted and not due to any lack of seating.....
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- Also Known As:
- Iberostar Rose Hall Hotel Rose Hall
- Iberostar Montego Bay
- Iberostar Rose Hall Suites Jamaica - Montego Bay