We stayed 6 days at the Iberostar Rose Hall Suites in mid-March. Our 5-year-old daughter had a great time. The kids club is fantastic, which moves around the pool area during certain times of the day. They somehow seem to know every child guest's name and are always coordinating the kids into some activity. All of the kids feel special.
The lazy river is not too big and lots of fun for kids. The infinity pool, even though the hotel was packed, was never too crowded. They also have a pool for playing volleyball. Next door there is a "pirate ship" play area for kids, with a small pool and water slides and a giant bucket that fills with water and dumps itself into the pool and then refills. The beach is great - best in the early morning when the water is calmest. No waves to speak of, but the wind would make things a little choppy later in the day.
The service is friendly and accommodating. Actually, the best thing about the hotel IS the service. Just impeccably good staff. The rooms are spacious and clean. The food is okay -- dishes are hit or miss. But definitely go for the grilled chicken with jerk sauce, which is at the buffet some nights and once a week featured in an outdoor cookout in front of the beachside lunch buffet restaurant. We stuck to the buffet restaurant, not wanting to deal with making reservations at one of the specialty restaurants. My suggestion would be to allow guests to make reservations for the restaurants over the internet before going on vacation or over the phone while on vacation. Sitting and waiting for your turn at the guest services desk to make restaurant reservations seems like an unnecessarily onerous process when you'd rather be enjoying yourself at the beach or pool.
The week we were there it was packed. The usual lounge chair wars broke out among guests. Signs say that the hammocks may not be reserved, but by the crack of dawn guests were leaving their towel, books, flip flops, or some other "this is MY chair" signifier on every available hammock as a means of reserving a spot. If you're not quick, you lost a chance to have your family sit together near the pool, even while the reservers were AWOL for hours on end, just their flip flops enjoying the lounge chair. There's got to be a better system of enforcing the "no reserving" rule than vigilantism.
Our trip was well-organized from start to finish thanks to travel agent Jennifer Byrne at www.thetropicaltravelers.com. No hitches getting to and from airport. The whole vacation was a smooth operation.
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- Also Known As:
- Iberostar Rose Hall Hotel Rose Hall
- Iberostar Montego Bay
- Iberostar Rose Hall Suites Jamaica - Montego Bay