First I must say this was my second time staying at this hotel. My husband and I stayed there last June and couldn't wait to return. I had nothing negative to say then but I didn't bother to write a review. I decided to write a review on each vacation since then so now here is my review as a return visitor to Iberostar Grand Rose Hall in Montego Bay. The place is beautiful. Because we were a return guest we were upgraded to an ocean front room. It was beautiful and a nice gesture to say the least. I think we ended up with one of the nicest rooms in the hotel. The first night we returned to the room, we were greeted with champagne. It made me feel very welcome. Nice customer service!
The pool and the beach were magnificent. Water temperatures perfect (I hate cold water) to the point where you can just walk right in. No need to get used to the water first. You can take dry towels whenever you need one. There are no limits on the number of towels you can have and they never run out. There are plenty of chairs by the pool and at the beach. Some people go down early and save some prime spots. I went to the pool each morning at 7:30 and only a few were saved already. After breakfast at 9-9:30 am there were still plenty of spots available. Even as people came late in the day they could find a spot to lounge by the pool and beach.
Drinks in abundance - whatever you want, whenever you want a drink. Buffet breakfast had anything you could want for breakfast and more. The lunch buffet is something to look forward to each day. The food is excellent. Any one from a meat lover, to a fish lover, to a vegetarian can find plenty to eat at lunch. Dinner offers 4 ala carte restaurants - Japanese, French, Italian, and Surf and Turf. There is also a dinner buffet restaurant. All offer good food but the surf and turf is the best in my opinion. Many people in previous reviews did not like the Italian but I found it to be very good which I must say I did not like my first time there last year. I felt this time it was very good. I have absolutely no complaints about the food and drink.
The people who work at the hotel are very accommodating. They are very nice and friendly. They offer assistance as needed. If you do not ask they will not intrude on your privacy. They are constantly cleaning and maintaining the property.
There are nightly shows which are entertaining if you are not expecting professional performances. Each night at the bar in the lobby there are also performers which are very good. There are some slot machines which they did not have last year. They are open until 3 am.
All in all I highly recommend this hotel. The only negative thing I can say this time that I couldn't say last year is that it needs some repair work. The pools are missing some tiles and some of the cement work is beginning to show signs of wear and tear. The carpeting in the halls are somewhat stained in spots where people throw their room service dishes when they are finished. These are minor issues in my opinion.
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- Also Known As:
- Iberostar Grand Rose Hall Hotel Rose Hall
- Iberostar Montego Bay
- Iberostar Hotel Montego Bay
- Iberostar Grand Hotel Rose Hall Jamaica - Montego Bay